Friendly Manager
About Friendly Manager
Friendly Manager Pricing
Friendly Manager's pricing starts at $25 per month with a free trial.
Starting price:
NZ$29.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Friendly Manager
1 - 5 of 13 Reviews
Jo
Verified reviewer
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed April 2022
Friendly Manager
Ease of use over having to deal directly with Comet
CONSI find it frustrating that you cannot "order uniform" directly from a persons profile (from admin view)
Reasons for switching to Friendly Manager
ease of use of FM
Vendor Response
Hi Jo. Thanks for the review! We greatly appreciate it and know you are utilising many features of the platform which is fantastic! Thanks for bringing that up in regards to having the ability to directly order uniforms form the persons profile (in admin view). We will discuss with our product team about this feature request!
Replied April 2022
Julie
Sports, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Use Friendly - Friendly Manager
FM has worked very well for us compared to our last software. Our club has grown dramatically so it's great to have a system that is quick and easy to mange membership reducing admin time.
PROSThe ability for customers to book and pay directly is awesome. We were also able to ingrate with our accounts software. We struggled before with credits on accounts and over or under payments but FM is a breeze. It was reasonably easy to set up FM but of course we lost our club history with the previous software so it is worth saving as much history as you can. Customer support is very responsive. The website is also a nice feature and reasonably easy to update.
CONSFM comes with a host of features like holiday programmes, venues and bookings, etc. Some do not exactly fit what we want to do but we have so far managed to find work arounds.
Reasons for switching to Friendly Manager
A requirement of our governing body, but glad we had to switch
Vendor Response
Hi Julie, thank you for your kind words! It seems you are making the most of our fees feature and Xero integration which is great to see! We love to see the many different ways customers utilise all our features. Watch this space as there are upgrades coming to Events and Bookings shortly!
Replied April 2022
Dan
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed June 2022
Never use this company! Keep looking for another soltuon.
Wost experience you can possibly have
PROSIt has failed twice now with the automatic payment function costing our organisation over $20 000 in lost revenue and all they said was sorry, sorry does not pay the bills
CONSNo accountability and will leave you in the dark
Reason for choosing Friendly Manager
I was told it was oooo Friendly, newsflash, if they says friendly, its not.
Kate
Sports, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Everything you need to run your club
Friendly Manager is a fantastic club management product. Mobile responsiveness is really important when you are pool side and Friendly Manager delivers this perfectly. Attendance, communication and contact details are all at my coaches finger tips, on their phones. The FM team really understand the sport and club space and helped us through every step of the setup.
PROSI love how Friendly Manager makes a small club look professional without much effort or software knowledge. Jobs can be easily shared between volunteers, with correct access to up to date information. The attendance tracking, segmented email communications and easy timetabling are features I could not live without now. The integration with Xero makes finance easy and the parents can login to FM at anytime to check their balance and make payments, which stops the phone calls!
CONSIt would benefit from a communication app that provides push notifications for quick communication.
Brendon
Sports, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
Volunteer Saviour
Great experience. We were an early adopter and provided general feedback on what could be improved. The team listened and then have keep developing the product. We would't be able to run our club now without it.
PROSSo easy to use and has reduced the amount of admin we do.
CONSNo app for members yet. We're really looking forward to having an app that can replace the likes of Heja
Reason for choosing Friendly Manager
While the Sporty product was probably more advanced, we didn't like the look and feel. We also felt that Friendly Manager was a company we could partner with and it was willing to work with us in developing the application further.
Vendor Response
Hi Brendon, Thanks so much for the review! Your feedback and input has helped us immensely to develop the product we have today, and are so glad it works well for you. The app is on our radar and we look forward to offering it to you and all clubs in the near future!
Replied April 2022