PeerBoard
About PeerBoard
PeerBoard Pricing
PeerBoard is offered across four pricing plans, outlined below. A 30-day free trial is available. Free: Available for free Starter: $29 per month Professional: $79 per month Enterprise: Please contact Circles Collective directly for pricing information
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for PeerBoard
1 - 5 of 19 Reviews
Alina
Verified reviewer
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Our team fell in love with PeerBoard
PeerBoard allowed us to organize a large community without the costs of the custom buildout. The main benefits are simplicity, friendly UX both for admins and members, and a highly responsive support team.
PROSPeerBoard is powerful and the most flexible online community software. It provided us with all tools we need to create and grow our community, which we've been contemplating for years but never had developmental resources to build ourselves. We tried some other tools, but PeerBoard is definitely the simplest one. PeerBoard is the place where large group communication became an easy and efficient thing which is mission-critical in 2021.
CONSThere are a few tiny things that can be improved but the PeerBoard team is open to client feedback and continuously improving such things.
Vendor Response
Thank you, Alina!
Replied January 2021
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2021
Cost Effective, Easy to Use Software to Build Your OWN Community
We needed a private community that would be relatively easy for our target market to navigate and feel comfortable using. PeerBoard delivers on that without a bunch of unnecessary distractions. When there have been issues as they've rolled out their roadmap PeerBoard support has done a great job responding and fixing things. I'm excited to see where they go in the next 12 to 24 months.
PROSWe needed a community that allowed us to control access and privacy settings. Something intuitive and user friendly which allowed us to create our own categories and control access levels based on membership. PeerBoard delivered on all that. While relatively young company they have a clear development roadmap which they have consistently been executing since we purchased their service. This is very important for long term success for them and for us. Peerboard allows you to completely white label, and has a very simple WordPress plugin so interaction from your own domain is seamless to the user. Very important!
CONSThere is one thing not yet available though it is on their roadmap to implement. Mentions, i.e. @MemberName, are not yet available. Since PeerBoard is an alternative to a well trafficked site such as Facebook mentions are an important way to draw people back and encourage them to participate in the discussions. Sometimes their login requires resetting via magic link. It's annoying.
Reason for choosing PeerBoard
Ability to white label and access directly from our own website. Intuitive interface. Competitive price.
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed February 2021
Great Concept. Poor Support
Good Product on Paper. We were looking to use peerboard to build our community presence.
CONSCustomer Service. Few features don't work as expected.
Kymberlee
Marketing and Advertising, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2022
PeerBoard is big league...
I was set up in less than 20 minutes and ready to go with my brand-new custom-looking online community platform. Unfortunately, I made a rookie mistake during setup and accidentally deleted my whole account (it's not an easy thing to do, I clicked through several "are you sure?" prompts but still screwed it up due to being on the phone and trying to work across 200 desktop tabs.) When I realized my mistake, I messaged the help team and got an answer and reset immediately - and not just a "here, it's fixed, off you go," I felt fully supported with their emails saying, "okay, that's all sorted. How are you getting on otherwise? Is there anything else we can help with?" I later realized I was speaking directly with the founder, who probably had a gazillion things to do, but he made me feel like I was an exclusive client. His communication was up there with the best customer service I have EVER received.
PROSFrom the outside, PeerBoard looks like humble and basic community software. The available features are streamlined and considered - and that's what I LOVE about it. They focus on doing the right things properly so you can offer an incredible experience to your users. I'm a white-label user, and it sits within my brand like it was custom-made for my community. It's modern, elegant, and includes the bells and whistles you need. New community platforms are launching by the minute, but I believe PeerBoard is here to conquer them all.
CONSI guess I'd like to be able to edit some of the frontend message content, so the brand language fit is closer, but I'm nitpicking. The system works perfectly well for me without that.
Reason for choosing PeerBoard
I chose PeerBoard for its simplicity, elegance, and robust integration capabilities.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
PeerBoard Review: A Power Player in the Online Community Building/Management Space
Overall my experience was very positive as I was able to launch my online community in under 10 minutes on my WordPress website (as they advertised).
PROSThe PeerBoard algorithm puts the high-value posts at the top of the feed based on engagement and recency, so community members never miss an update or the best posts. PeerBoard’s WordPress forum plugin — Embed PeerBoard as a fully customizable page in your WordPress configuration in under 20 minutes. I was genuinely surprised how quickly I was able to set PeerBoard up with my WordPress site. While it takes longer to fine tune all the group and category settings, the initial setup was a breeze. If you have experience connecting software to your website via WordPress plugin, you will easily be able to set up your own site). A complete white label solution— Use your custom theme color, add a logo, customize categories and topics for a fully branded experience. For example, I was able to use my official brand elements (specific hex color purple, logo, and icon). Real time threads — Facilitate valuable in-depth conversations with multi-level real-time discussions.
CONSThe product is still evolving so there are some features that I would like to see added (a few more features to the post editor for example). Also, the free option is somewhat limited compared to the paid plans. The free plan definitely works well enough to experiment with creating an online community. But if you want to host your community on your own site, add paywalled/private content, and/or customize your community’s branding, you will need to upgrade to a paid plan.
Vendor Response
Thank you for the review!
Replied February 2021