YourMembership
About YourMembership
Awards and Recognition
YourMembership Pricing
Please contact for pricing.
Starting price:
$8,500.00 per year
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for YourMembership
1 - 5 of 172 Reviews
Emily
Verified reviewer
Human Resources, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2019
Great Product for Associations & Societies
Their implantation team is great to work with and streamlined the big endeavor. Their response time with their customer support team has vastly improved and they are very responsive. We are an AMC and have both trade associations and societies onboarded with YM. They always find a way to work with the organization to find solutions for each organization's needs.
CONSThere isn't much customization you can do, but if you need something that they don't offer, there is usually a workaround that can be done.
Amanda
Non-Profit Organization Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Great Software!
The service is outstanding. My implementation person ([SENSITIVE CONTENT HIDDEN]) has been very responsive and helpful!
PROSThere are several things that are really great about this software - it makes managing an association easy. Having the option for auto-pay is huge and the system is flexible so that we can really make exactly what we need. We are really striving to do everything in one system versus many so YM has really streamlined all of our processes.
CONS*Need to add duplicate search for Non Members - This is VITAL! We have tons of wasted records because there is no duplicate search for Non Members *Better way to match non member with member when the non member uses the organization name of a company that is a member *Main Dashboard needs to be configurable - I would love to add most recent email results, active quiz/survey results and non member details. Also a notification of a member switching between types *The email feature was sold to me as it was comparable to Constant Contact - it is not at all and shouldn't be sold that way. Very annoying that I can't resize pictures and add more widgets. The email feature also doesn't automatically remove duplicates so people are getting several copies of emails (also part of the issue about the non member duplicate check). It is also supposed to show the hard bounces but the report shows one number but then I get 100 bounces (delivery failure) emails to my email. *Would like to hide profile fields that we don't use from administrator view
Reason for choosing YourMembership
Better features for close price. Win Win!
Reasons for switching to YourMembership
Star Chapter doesn't support organizations (which makes up the majority of our members). Very old school system and low tech.
MJ
Non-Profit Organization Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2019
Poor Support is not their only problem....
I have a urgent problem with YM at this moment -- and you can NEVER get them on the phone. It takes HOURS and HOURS if not DAYS to get responses to problems. And the response you normally get is NO- the system cant do that- or you will manually have to edit 300 records. You can't change your membership renewal date. Updates to the application are MINIMAL at best. They did roll out an email upgrade which may have helped with SPAM -- can't tell for sure if it helped. It has been about the only real upgrade I have seen in the membership side of the system. They seem to focus more of their efforts on their other applications and not YourMembership. I wish someone had told me all this when I selected YM.
PROSI can't say I am in love with any of the features -- it works -- but there is nothing that just says -- if I didn't have this I couldn't do my job.
CONSThe CRM piece of this application is piss-poor at best. I guess coming from major CRM software application with hundreds of features and flexibility and being an expert on Wordpress -- the lack of flexibility in the site for managing custom pages is horrible. They should just offer a Wordpress plugin for membership management by embedding member management functions into a wordpress site -- because they suck at CRM. My Advice -- Use Wordpress for your primary site tool -- and try to embed their membership page into your wordpress site somehow. I may try to convert this way because I am tired of trying to code pages into thier site -- when tools exist such as wordpress that can easily do everything.
Reason for choosing YourMembership
the integration option with an external meeting planning software and the Quickbooks connectors... I wish I had gone with Memberclicks.
Reasons for switching to YourMembership
CVENT was not really a membership management tool.
Liz
Philanthropy, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2024
Your Membership
Attractive website.[sensitive content hidden] is an outstanding support to us.
CONSDesign capabilities are very limited unless you know code very well.
Ronald
Military, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2023
Single site for our members
Provides me an easy way to review dues and donation payments. Much better than what we had before.
PROSBeing a portal for our members, the site allows searching for other members via numerous criteria.
CONSMany of our older members do not take advantage of the site as much as we might like. Not YM's fault at all. They are just not into anything online at all.
Reason for choosing YourMembership
Better organization for our members, adaptable to our needs, included good website tools.
Reasons for switching to YourMembership
Older system was not robust enough and we needed to be able to sort members better, provide for our committees, and more easily track our payuments.