iCare
About iCare
iCare Pricing
Starting price:
$25.00 per month
Free trial:
Available
Free version:
Available
Most Helpful Reviews for iCare
1 - 5 of 21 Reviews
Lily
Verified reviewer
Hospital & Health Care, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
Best EHR in my experience
Easy to use, very fast, complete and it has everything I need.
CONSDuring roll out, my department was the last to be implemented.
Anonymous
201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed June 2022
One of the best EHR systems
Overall, the experience with iCare has been better than expected. When our organization selected the iCare system, I was a little skeptical however it has been great.
PROSI have experience with most of the major EHR systems, and by far, the iCare system is one of the best I have ever used. The functionality and feature set is superior to most other systems yet the ease-of-use is extremely high. The user interface is very intuitive and easy to navigate. Everything seems to be where you would expect to find it. The system has very good online documentation, so if you ever get lost, it is easy to find specific help and guidance. We tend to put the system through heavy workloads yet the performance has stayed consistently high. I would definitely recommend this system to any healthcare organization looking for an excellent modern HR.
CONSThe iCare system gives the user the ability to do some customizations to the individual look and feel of the system, In fact we can even change the color scheme. Sometimes when other users ask me to assist them in a certain function, I have to search for where they have positioned the feature in their menus. I don’t know how iCare could improve this however, since I love the ability to be able to customize my workflows for my specific tasks.
Reasons for switching to iCare
The previous system simply could not handle the complex requirements of our growing organization.
Maria
Health, Wellness and Fitness, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2022
Review
I like most of the software system especially the options we have available to click like discharge list.
CONSWhat I least like about Icare is the glitches and sometimes not submitting the documentation and having to start all over again.
Nick
Hospital & Health Care, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
A must-have EHR
iCare is easy to learn and get started with. Easy for an Administrator to customize on-the-fly without relying on the developers.
CONSJust like all other EHRs, it looks different at first view but becomes familiar very quickly.
Keith
Medical Practice, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
iCare Use in a Solo Practice
i Care does what it promises, without fuss. Help desk is prompt and reliable; the manuals online are complete and usable. I like its overall usability.
PROSiCare is friendly, attractive, and the visual language is intuitive and easy to navigate. Patient areas are extensive: languages, countries, gender preferences and so on. Billing is comprehensive, from outpatient through hospitalization, DC and follow up. iCare is mature and secure. Help is promptly available and a single agent takes responsibility for a problem. I could not email a prescription to a chain store because it was without a store number in Surescripts. I called iCare, got a call back, problem fixed, no delay in prescription pick up, and later prescriptions go through.
CONSWhen I first used scheduling, access to openings was hard for me to figure out. It required a click on the secondary mouse button. I could have used one page in the online manual with some of the most frequent stumbles.
Reasons for switching to iCare
I changed to solo practice and the big programs became unaffordable.