Extremely easy to use and learn. I like being able to have all client information in 1 spot and at my fingertips.

If you are not considered an "administrator" then you cannot delete something when you enter it in incorrectly by mistake which makes more work for someone else.

Helps me on my job and document accordingly

There are so many things I like. The ability to have several screens open at once. The ability to move freely between the screens and the simplicity and diversity at the same time

That the initial information entered into the assessment does not always populate to the documents or forms we use and it can create additional work. OR when there is a change or mistake that has been made in the initial assessment and I have already signed the assessment, I am unable to make the correction without your help. This can be time consuming.

Obviously, having an Electronic Health Record Management system on your computer is so much better than having bulky paper files all over the office.

I wish there wasn't so many different buttons to click in order to get to different parts of the software.

Ease of access to each clients chart, that it is web based, 2FA, ability of administrator to create and edit forms.

When printing, it would be nice to condense spaces between paragraphs. Some completed and signed forms remain displayed as incomplete. Repeated request: Would like to have ability to assign supervision and cosigning (automatic notification to supervisor to cosign), BestNotes has this feature as well as other ehr software I've recently looked into. Not sure why this is not a priority with you guys.

It was just a much easier way to complete all of the paperwork needed

I like that you can track everything you do. Like that it's easy to keep track of clients and all the needed paperwork for those clients. I also like how we been able to customize some of the assessments that we need.

One of the worst things about this software that it is not able to work with Dragon in some of the fields. You cannot use Dragon when completing group notes. You have to use a DragonPad and then copy and paste into the group and into the individual notes for each client.