Great experience. Amazing service from the representatives.

The software is very easy to use and the team are always avaliable for any queries and any issues are always sorted in a timely manner.

It would be great if they developed the software to have incoming emails to allow us to switch our entire practice over.

The team are all so helpful and bend over backwards to help fix any problem you have. I am very comfortable using this system and am constantly finding new features that make my work day easier. Thanks Team.

The software streamlines administrative tasks for professionals, enhancing efficiency. It excels in appointment booking, billing and patient records. It is very easy to navigate. It cuts invoicing time down, you are able to submit invoices from just 1 platform rather that 5+. I have recently moved from paper diaries to midex diary which again has made life easier. It is a great system and I wouldn't chose to go over to anyone else as I feel majority of needs are met and if they are not met then the team are open to any suggestions to add to midex to improve it.

The only issue I have is with spell check in the emailing section but have found that you can check spellings but it is not an automatic feature, you need to click a button to check your spelling and from memory it is an American dictionary. This is a very minor issue though.

Easy to use and there are many options

I feel sometimes a short cut could be available.

I would like to admit that Customer Service Team work so efficient. Every member of the team is very helpful, very patient, their explanations are very easy to follow and after the session, I always feel more confident at using Midex properly. Thank you very much for that.

Sometimes, it is very slow. Also. I noticed that the payment done through Stripe sometimes not reflected in the system. A few time I had to check Stripe payments directly.

We had to find a new practice management system in a very short space of time. We looked at other options, one of which said it would take 8 weeks to set up... in this day and age, 8 weeks? Madness.So we called MidexPRO and explained our problem, that we had less than one week to get set up with a new practice management solution and these guys delivered. Nothing was ever a problem and honestly, it was a breeze to get set up and off and running. Many software programs have unnecessary features that no one uses, leading to high expenses and poor customer service. However, this was not the case once we started using MidexPRO.We are very happy with this software and highly recommend it to anyone seeking other solutions. They are a good team and will certainly get you up to speed in no time.

Outside of all the features needed by medical admin staff and consultants, MidexPRO delivers all of this and more. But what makes MidexPRO an excellent choice is the team behind the software. Our onboarding experience was excellent - the team are slick, professional, super responsive and all-around good guys. If any issues arise, it's an email or phone call away to get a quick response and solution. Training for new team members is thorough, in-depth and easy. Both our admin team and consultants are very impressed with this software and I cannot champion the team at MidexPRO enough.

We have no complaints or problems with the system. All our ideas are already planned for the future. The system is very strong and easy to use, and we haven't encountered any issues or drawbacks so far.