Zoobook EHR
About Zoobook EHR
Zoobook EHR Pricing
Zoobook offers a range of pricing options for agencies of all sizes.
Starting price:
$100.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Zoobook EHR
1 - 5 of 57 Reviews
Stephanie
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Changing my opinion
The current experience has been positive, especially after addressing numerous complaints and resolving issues. I hope the system continues to function this effectively. Working with [sensitive content hidden] has been a pleasure; he is qualified, intelligent, and an excellent support member.
PROSThe improvements made in their support team are noticeable. Previously, it could take days to receive a response to an email, but now their response time is significantly faster. This could be due to an increase in team members or perhaps more effective training and instructions for the team. Whatever the case, their support team has significantly improved and is now performing exceptionally well.
CONSThe stabilization of the system, we wake up everyday and waiting for what is the new issue we will find in Zoobook
Reason for choosing Zoobook EHR
It's both a clinical and billing system, which assists us in consolidating all our needs into one integrated platform.
Dresdin
Mental Health Care, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Audit Experience
We had a scheduled audit from the state. To ensure compliance with government regulations, we reached out to the customer support team of the system we use to request customization that would meet our specific requirements. They responded promptly and efficiently, even over the weekend, to ensure that all the necessary features were in place. Their support will be instrumental in helping us pass the audit and maintain compliance with government rules and regulations. I am highly satisfied with their service.
PROSThe team is fully cognizant of their actions and maintains a highly skilled customer service department that is consistently accessible and accommodating.
CONSThus far, everyone has been very supportive and friendly.
Reason for choosing Zoobook EHR
The staff are very friendly and helpful.
Charzetta
Individual & Family Services, 11-50 employees
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed March 2024
Learning the new systems.
I have not transitioned to the new system I am in the process of implementing Zoobook services.
PROSThe trainer was patience and understanding
CONSThe transition from the old system used.
Reasons for switching to Zoobook EHR
The old company is going out of business.
Teresea
Health, Wellness and Fitness, 11-50 employees
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2023
Still on the fence
There have been ups and downs. I love [sensitive content hidden], he's been great but I don't think he has a clear understanding of what is ready to roll and what isn't. Training has been frustrating.
PROSI love how colorful it is and the daily reminders.
CONSThe issues that we are having getting things implemented, getting staff trained, and everything costs extra. Definitely not a fan of that.
Reasons for switching to Zoobook EHR
price keeps increasing and it no longer meets the need of our growing business. I needed something that includes both mental health and the medical piece because we have a psychiatric nurse practitioner
Debra
Mental Health Care, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2023
Zoobook Pros/Cons
It has been a difficult roll-out. Zoobook has been good about adapting the program to fit what we need. They were the only software willing to make changes for our unique practice.
PROSWeb-based format Teams' willingness to adapt program to meet our needs
CONSDifficult to set up - needs to be simplified Not yet able to get the reports I need
Reason for choosing Zoobook EHR
Price and willingness to adapt program to fit our needs