All MentorCity Reviews

1-25 of 33 Reviews

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User Profile

Nayari

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Driving financial success through smart, collaborative mentoring with MentorCity.

By connecting with experienced mentors, managers can gain specialized knowledge, unique perspectives, and practical advice for tackling complex financial challenges. The platform fosters professional and personal growth by providing valuable resources such as learning materials, events, and goal tracking tools. In addition, MentorCity allows you to make valuable connections in the financial industry, expanding your professional network and opening up reverse mentoring and collaboration opportunities.

PROS

His intelligent and collaborative approach allows for meaningful connections with expert mentors in the financial industry. The platform facilitates the exchange of knowledge and experiences, fostering professional and personal growth. With MentorCity, CFOs have access to a wide range of resources, tools, and scheduled meetings to gain new perspectives, improve skills, and address specific challenges.

CONS

Navigation and setup can be overwhelming at first, especially for those less familiar with online tutoring platforms. Additionally, the availability of highly-skilled mentors can vary by region and industry, which can limit options for some financial managers.

Vendor Response

Thanks so much for your review, Nayari.

Replied October 2023

Michael

Human Resources, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

I am happy to recommend MentorCity

Excellent. I am very happy to endorse this product.

PROS

It's a very good product, the customer service is good and thus far they have been an excellent partner to work with.

CONS

Inevitably as a off the shelf product there is customisation we would want but sadly Mentorcity can't provide. However they have been very accomodating to such requests thus far.

Vendor Response

Hi Michael, Thanks so much for the review - we greatly appreciate this. It has been a pleasure working with you and the 10Eighty team, and we look forward to our continued partnership.

Replied March 2024

Dorathy

Non-Profit Organization Management, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2023

Personal Review

PROS

Customer Care was top notch and was appreciated

CONS

Matching feature with mentors to mentees

Vendor Response

Thanks for taking the time to write the review, Dorathy. It has been great working with you. There are many ways for program administrators to match mentees and mentors for Group Mentoring relationships. Let's explore the various options next time we meet.

Replied August 2023

Bimna

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

The mentoring material is so well organized and informative

Mentoring is valuable, productive and trackable.

PROS

Everything in this platform is adjustable and the way its structured it has both helped me be mentored and now to be a mentor.

CONS

Nothing I dislike in particular. May be too many reminders but they make staying on topic easy.

Deepika

Import and Export, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

You can Learn to grow with help of this.

Overall experience has been great and I can say that before this I was little skeptical but I am glad that I eventually went for it and It worked for me great.

PROS

I liked this very much as you can get so many option to choose from. the best thing is that you can so much from people who already have experience so that when you get in similar situation you can always remeber how to handle that. It really does wonders for you.

CONS

No at all anything that I diliked about this. this is as perfect as something should be.

Vendor Response

Thank you for taking the time to provide us with a review, Deepika.

Replied October 2023

User Profile

Alice

Verified reviewer

Accounting, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2023

Suitable workforce mentoring platform

It identifies mistakes and quickly offers solution for better results. The main aim of deploying this product was to engage in growth oriented programs and we have positively achieved them.

PROS

MentorCity has been the center of mentoring programs for all team members. It provides suitable engagement and solution models for most challenges affecting projects. It provides real-time reports on performance risk measures.

CONS

This product has enabled us to venture into productive business operations with targeted goals.

Vendor Response

Thank you for taking the time to provide us with a review, Alice.

Replied October 2023

User Profile

Gurpreet

Verified reviewer

Plastics, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Grow your startup with user friendly interface

I love to learn and teach with Mentor City. After searching so many options, I got one best platform to make and expand your professional connection. The quick response by its team and guidance by tech team through email, sms exactly I need.

PROS

It is the platform for grow through exchange valuable knowledge and experience with experts. It is easy to use and cost effective for small startup.

CONS

Appreciate its approach to exchange information.

Vendor Response

Thank you for taking the time to provide us with a review, Gurpreet.

Replied October 2023

Gnana

Verified reviewer

Human Resources, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed August 2023

Mentorship never befor ever after.

PROS

One of the world's best comprehensive and it is very easy to use even cost effective. Really I suggest to use this website for better future.

CONS

I strongly recommend to use mentorcity . This is really good and problem solving website.

Vendor Response

Thanks for your review, Gnana.

Replied October 2023

User Profile

Meenakshi

Verified reviewer

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Engage people in health care mentoring program

My experience with MentorCity is really fabulous. It help me to find right mentor to increase and update my knowledge. We arrange many program guided by it which result to increase our sales productivity and awareness.

PROS

Mentorcity engage maximum people for health related mentoring program. Its easy to use and handle dashboard reduce the work of our sales team. We use this platform to increase out professional connections.

CONS

Its performance and real time response by customer support team help me alot.

Vendor Response

Thanks so much for your review, Meenakshi.

Replied October 2023

Kevin

Information Technology and Services, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Exceptional functionality and support

The initial setup was quite simple and easy to implement. Clients seem to be active and using the system.

PROS

The algorithm to find mathces.

CONS

(admin side), missing flexibility to customizing it to our needs.

Anonymous

501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Launch and find out flexible mentor with quick access

It reduce the stress and work of our training and administration department. Its setup is easy to implement and to launch any new program or training is much flexible.

PROS

We can easily arrange and manage any new training program with its help. Our student get an easy access to connect and receive guidance from our facility with this application. To reach out for a mentor and track the experience of mentor is easy.

CONS

It is great application for mentorship so there is no dislike about it for me.

Vendor Response

Thanks so much for your review.

Replied October 2023

Daniele

Pharmaceuticals, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

First-class support for the launch of our mentoring program

I enjoyed learning about using the platform and endorse the mentoring practices that are supported by Mentor City. The technical service is prompt, courteous, creative and comprehensive.

PROS

Database of participants with ability to create customized attributes: specialized and soft skills Ability to suggest mentoring partners based on profile elements Access and tech support: easy to contact a tech representative by email or online, expert (and patient) response in a timely manner Messaging functionalities that can be customized and grouped by categories (mentors, mentees, individuals) Repository of our courses, videos, resources all in one location Gamification of the program with points and badges to encourage participation Ability to create and receive feedback within the platform

CONS

Medium to high learning curve for the administrators Would appreciate improvements on how to sort and customize the analytics within the platform (although can be done with external tools by downloading reports), format and export useable feedback reports to present to our organization board, making mass "update" on one field without potential negative impact to the other fields.

Vendor Response

Thanks for your wonderful review, Daniele. It is a pleasure working with you and the WLP committee. Lots of new admin reporting capabilities coming soon :-)

Replied March 2022

Susan

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2019

Thank goodness for MentorCity!

MentorCity has automated our manual mentoring program for Building Designers, freeing up my time as our association’s mentoring coordinator and assisting with our expansion of mentoring our members nationally. As our mentoring program continues to grow, MentorCity’s functionality will assist us in more ways we ever thought possible - by fully automating mentoring relationships and allowing our members in remote areas of Australia to be part of the program. In addition, having a professional on-line mentoring program has helped our association gain traction with not just our members, but our industry partners and government agencies. The support provided by the staff at MentorCity has been exceptional – helpful, rapid, responsive - even with the time difference between Australia and Canada. We have been able to grow and improve our mentoring abilities, whilst decreasing time managing the program – thank goodness for MentorCity!

PROS

Has automated our manual mentoring program and allowed our association to expand our mentoring. The software was easy to set up and use - both as an administrator and as mentor/mentee. Can customise the software to meet our needs. MentorCity staff have been helpful, rapid and responsive.

CONS

There is nothing we don't like about MentorCity.

Vendor Response

Thank you for the wonderful review, Susan. It has been such a pleasure working with you.

Replied December 2019

Piyush

Internet, 10,000+ employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Growth through the mentorship is real deal

Overall expereince has been nothing but amazing. It is really great that you can connect with mentors and through their experience you can find the solution and then be able to find those solution by yourself as you gain so much from this.

PROS

i really like the software design and the fact that how easy it is to use and operate this system is. you have plenty of choices to always choose from. It is easy on the pockets and the learning makes you smarter that otherwise would take years of working the mill.

CONS

nothing to dilike here ... i was having troubles before i joined this but this really helped me sort through almost everything and now I am managing things really greatly

Vendor Response

Thank you for taking the time to provide us with a review, Piyush.

Replied October 2023

Ike

Education Management, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

High impact

MentorCity’s software has empowered our students to connect with mentors quickly and to efficiently receive guidance and support throughout the medical school application process. Tasks which would take hours have been automated, freeing up staff time to focus on other areas to add value. This has ultimately, helped us to grow the number of supported mentors and mentees, create an enhanced experience for participants, and track their mentoring experiences. With MentorCity's help, we were also able to launch our program within our tight timelines as their response time is speedy, and the team is excellent, very personable, and easy to work with.

PROS

Easy to use and scale Reduced admin time

CONS

Very satisfied with their product and service

Vendor Response

Thanks so much, Ike. It has been a real pleasure working with you and your team. Looking forward to celebrating many more mentoring relationships through your programs with us.

Replied November 2019

Michelle

Financial Services, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

MentorCity is an exceptional product!

Overall, our experience with MentorCity's platform and customer service team has been exceptional. As a nonprofit organization, we don't have the bandwidth to manage something as cumbersome as a mentor program. For a nominal annual fee, we're able to offer our members a unique benefit with very little effort from our staff. We highly recommend this product to other organizations looking to foster mentoring among their members.

PROS

The platform is so user friendly, comprehensive, and makes managing our Mentor Program effortless. We at CFA Society San Diego can't say enough positive things about the product. And not just the product. The customer service is stellar, white glove service that is par to none. Any time I have questions or concerns, I receive a helpful response almost immediately. It's been such a positive experience and we look forward to continuing our relationship with MentorCity. 

CONS

At this time, there's nothing we don't like about the platform. It's truly a high quality product. 

Reason for choosing MentorCity

We chose MentorCity for ease of use as an administrator, a user-friendly platform, and the platform's features. It really is a fantastic product and well worth the investment. You won't be disappointed.

Vendor Response

Thanks so much, Michelle. Your review has made our day. It has been a true pleasure working with you.

Replied March 2021

User Profile

Cynthia

Verified reviewer

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

MentorCity provided the best possible solution at an affordable fee for managing mentoring programs.

In the past we managed the mentoring program with spreadsheets, survey software, and email. This is so much easier and having all the information about our program contained in one "bucket" helps to manage the organization's program without missing items.

PROS

The system is easy to use and the customer service is amazing! Very responsive and helpful. I was looking for an affordable product to manage a non-profit mentoring program. After researching such systems, experiencing the demonstrations, and working with team, I know I found the perfect solution.

Vendor Response

Thank you for the terrific review, Cynthia. It has made our day! It's been a pleasure working with you.

Replied February 2018

User Profile

Mouath

Verified reviewer

Marketing and Advertising, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2022

MentorCity is Good but Has an Ignorance issue

Not good actually. I haven't reach the required hours of mentoring

PROS

Actually I liked the idea. Its good to find a recognized community to share experience with different regions, I used it before immigration to CANADA. The most thing I really like that the governmental organizations accredit the total years of experience using MentorCity.

CONS

Ignorance! I have contacted several people to be mentor me to achieve a several hours of experience that is good in Canada. But, unfortunately, a lot of people ignored my massages and no one send back anything.

Vendor Response

Hi Mouath, thank you for your review. It's appreciated. I'm sorry to hear that you didn't receive a response from the mentors to who you reached out. Our free course From Here to There in 90 Days provides a few mentoring relationship strategies and maybe helpful https://mentorcity.teachable.com/p/mentorcity-s-from-here-to-there-in-90-days.

Replied February 2022

Joyce

Used more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed February 2018

I have used the software as a virtual mentor and found it easy to set up and interact with

PROS

The features, resources and ability to customize. It's great to be able to add your own competencies, logo, etc.

CONS

Wish it had a private chat room to invite mentees to meet at a specific time (not Skype). It would be great to be able to "chat" in a space and set up that type of mentoring meeting without being in a public chat room.

Vendor Response

Thanks so much Joyce! Always, appreciate your feedback and ideas.

Replied February 2018

Carmine

Plastics, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

GEON Performance Solutions

Customer Service was great and addressed any questions or enhancements we requested in a timely fashion.

PROS

Ease of use across all of the countries we operate in.

CONS

Initially we were not able to print out the Mentorship Agreements, however MentorCity quickly addressed this and created the PDF functionality for us.

Vendor Response

Thanks so much. It has been a real pleasure working with you, Carmine. Congratulations on your successful mentoring initiative.

Replied August 2023

User Profile

Chantal

Verified reviewer

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

I find MentorCity really easy to use. I love that you can upload and share files with other users.

PROS

It is very easy to populate your MentorCity profile by importing your LinkedIn profile. That really speeds up the time finding a Mentorship match. I've mentored several people within my profession, through the Human Resources Professional Association (HRPA) license for MentorCity.

CONS

I wish that smaller HRPA Chapters could still see the metrics for their Chapter members, even when they are part of a larger Mentorship community. I miss my administrator rights - even though I didn't use them very often.

Vendor Response

Thank you for the rave review, Chantal! We appreciate you being an active member within the MentorCity community.

Replied February 2018

Aiman

Building Materials, 501-1,000 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Mentor review

PROS

What I like about mentorcity is the way its offered Access a range of mentoring tools that cater to various needs, including member engagement, succession planning, leadership development, and diversity and inclusion strategies.

CONS

For now no cons I am a big fan of this tool

Solange

Non-Profit Organization Management, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2016

Great service and tool for a member-based organization

The individuals at MentorCity have always been very helpful and more than willing to help us through any questions/issues we may have had.

PROS

MentorCity is continually looking at improving the functionality of the tool and introducing new features.

Manoj

Hospital & Health Care, 1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2023

Navigating MentorCity: A Platform of Possibilities

PROS

MentorCity impresses with its customizable platform, intuitive mentor-mentee matching, and extensive resources. Its scheduling and progress tracking tools ensure seamless communication, making it an excellent choice for businesses and institutions seeking a comprehensive mentorship solution.

CONS

MentorCity's interface might be complex for new users, and occasional technical glitches or the need for more personalized support could pose challenges. However, its overall value is robust for those willing to invest time in understanding its functionalities.

Priyal

Marketing and Advertising, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

User friendly and cost effective mentoring software

PROS

This software has helped our organization a lot in managing mentoring activities . It is also very user friendly and easy to use. This platform increased our member engagement and lead to better professional communication and meetings. Functionalities are easy to implement . I would recommend this software if you need mentoring platforms for your work.

CONS

It is an easy to use platform and I would like more functionalities to be added in this software and also use of AI which will make it even more interactive.

Showing 1 - 25 of 33 Reviews