Our experience with MentorCloud has been very fruitful. We had a plan in mind and to build a program for that would have taken us a minimum of 24 months, but with MentorCloud's customization we were able to implement it within a month.

The features and the fact that they offer customised products to suit the needs of different organizations is great, however once we started working along side MentorCloud, I have come to understand that the values of the [sensitive content hidden] passion of the team and their methods of customer success is what I enjoy most. No matter what the problem is ,it is faced with utmost sincerity, which makes the program netter and better day by day.

Ease of onboarding due to our SSO limitation is something that has not yet worked for us, however it is a privacy limitation from our side.

The customer success team at MentorCloud are committed to ensuring clients are supported throughout the contract term.

Knowing it is powered by IBM Watson and hosted on AWS the user experience allows for ease of navigation with speed and reliability.

Enhancements are critical to retain world-class software status.

I have never used mentorcloud prior to working with the US Dream Academy. The software was easy to navigate and understand the profile features.

The scheduling components including "fireside chats" and mentor meetings. I could view all other mentor/mentee activity but we often had to rely on zoom or google meet because we were unable to get a meeting scheduled within mentor cloud. For virtual mentoring as well, the addition of breakout rooms would be a nice added feature as we only had the capability to do group meetings.

MentorCloud's software is very expansive. There are so many features to work with on the platform. I think the platform would be a great value add for almost any kind of business for internal or external mentorship and training programs. Their customer support team is excellent and goes above and beyond to create materials, train and follow up with the participants, and plan and brainstorm ways to make the program better. They are just selling software, they are selling an experience. I have loved working with this team and their product!

My favorite features within the MentorCloud software are the circles, scheduling tools, privacy features, community posting board, and the learn tab. All of these tools make building a community easy and providing resources even easier. I love that you can communicate with participants solely through the platform. This helps with keeping personal information private and keeping program messaging organized.

I don't like that fireside chats cannot be recorded and shared. If we are going to have high-level keynote speakers hosting chats I would love the opportunity to reuse that content in the future. Specifically for my program, I don't like that mentees and mentors can request matches themselves. I think this causes confusion for everyone involved.

It has been a great experience and it has really changed the way how mentoring is done in Malaysia

There is significant hassle in organising and coordinating mentoring programmes, especially for the HR community. With MentorCloud, it takes away all the painful administrative functions of mentoring and it also provides a way for mentees to find their own mentors and learn to manage their learning and growth process

At this point, Mentorcloud solves most of my mentoring challenges. I can't see how else it can evolve - it is great. covers all the key challenges. I would like to see it rolled out to the community and to schools too in a B2C way

It is a smart easy to use platform. Great staff to assist us on the mentoring program execution along the journey. Very expertise staff to help us(customer) to design the program and achieve desired success.

The only fitfall is current the platform are not Chinese language friendly.

The MentorCloud team is responsive and agile. They find solutions when needed and are always looking for ways to improve the product and service.

There are very few, and minor at that, issues with MentorCloud.

I like the profiles and how they effectively match people. The intake questions are also valuable to me.

The video/conference feature doesn't always link to my Teams, so I have to send double the amount of invites. I also receive a lot of emails when I create fireside chats as people accept / sign up for them.

The software is very user-friendly and has functions and features that allow for a variety of engagements. I love that it allows you to build a secure online community.

The mobile app version of the software needs to be further developed to allow for video conferencing from a mobile device.

I liked this product a lot. It is very easy to use. It's very effective to build mentor mentee relationships.

Mentor mentee matching is so effective on MentorCloud. Setting up meeting with video call, was easy. Video/audio was flawless. I had a great first conversation with my mentee. I think this product is needed in today's day and age given mental illness is increasing steadily. With this platform, I am sure we can help create a community where we can support each other.

There is nothing so far that I didn't like about MentorCloud.

10/10 would recommend to anyone looking to build a mentorship/advisory program for their constituents or employee base.

The ability to connect individuals from our disparate networks for mentorship and advisory is so powerful! The customer success team with [SENSITIVE CONTENT] are brilliant and a pleasure to work with every time!

Nothing, the platform is purpose-built and straightforward!

I had the opportunity of being a guest contributor for the Inaugural Global Mentoring Meetup. I was greatly impressed with the value of information provided, the warmth and authenticity of [SENSITIVE CONTENT] and his Amazing staff and the services and synergies that Mentor Cloud provides!

Great features and integration! So far, I am really enjoying...

As I dive deeper into the software I will be glad to give feedback...

As highlighted about, we're a small team managing an 'industry wide' mentoring program. MentorCloud makes this possible and the outcomes for participants is amazing.

We're a small team with limited resources, so being able to manage a mentor program of 100+ participants through MentorCloud is amazing! It's user friendly and there's a great customer support team there to help with any questions.

MentorCloud emails sometimes go straight to participants junkmail, causing a breakdown in communications.

Excellent support in getting the system up and running as well as consulting ideas to keep employees engaged.

The amount of different ways mentoring can be given/received, in groups, individually, and in both directions. This maximizes value.

Would like to see performance reviews added as a feature.

MentorCloud is a great platform for our mentorship programme. It is a powerful, user-friendly platform and has amazing features that allow users to stay engaged and benefit from the programme overall. The MentorCloud team are wonderful to work with and are always available to provide support and guidance on making the most of the platform and our mentorship programme.

I would like to use the platform for longer before providing feedback on this.

I was able to coordinate meetings easily with my mentee. The system allowed us to communicate, without necessarily sharing our personal contact information. I ended up sharing my personal contact information with him, but not all people would want to do that.

As with any new system, it took a little bit of time to become accustomed to MentorCloud. After I learned where things were, I found it very easy to use.

I have a much clearer direction for my company in regards to a consistent marketing message and the types of clients I want to target. Also, ideas on how to overcome specific objections to the transformational products that we are introducing.

The information is delivered by experienced entrepreneurs in the areas that you have directly expressed a need to implement in your business.

There have been from time to time some scheduling glitches with the software but we were able to overcome them pretty quickly.

Great platform, saves lot of time looking for mentors and very easy on time especially finding a time slot for mentors. Just click and the calendar is blocked for mentors and mentees

Mentor cloud makes it easy to find mentors as Mentors and Mentees clearly states what can they offer and what do they want to Learn

Not at the moment. I am using Spark which is a base version.

The MentorCloud is very powerful with the individual profiling and participants' matching functionality, getting our participants connected across geographical locations and/or discipline background. The site is easy to navigate and convenient to use. The Library is the great resources for our participants to get information.

The functions to book sessions is less frequently used by our participants who mainly like to connect through work email or Teams meeting.

An ease of use and dependable solution to connect and discuss topics that are of interest.

It's easy to arrange and have conversations using the platform. The quality of audio and video is good.

It takes too many clicks to get to my mentee. I have to first get through a screen of recent mentors and mentees that started to use the service. I'd like to start at my account.

MentorCloud was easy to navigate and the MentorCloud support team have been very helpful to ensure we use the platform effectively. It has been a key feature of our AF Mentorship Programme and provided an effective platform for mentors and mentees to connect. We really appreciate the team at MentorCloud - thank you!

Images or pdf cannot be added to the email circulation so fliers with graphics for email communications could not be shared with users.

Overall, my experience with MentorCloud has been a positive one, and I would recommend the platform to all administrators and users who are looking to grow their employee body and organization!

As a youth mentor volunteer, MentorCloud did an excellent job in facilitating my mentor-mentee match-ups and weekly session scheduling!

MentorCloud could be optimized in its section division, as I sometimes get confused between tabs.

Very good but overall Darren is the star not the software

I like the simplicity and how intuitive it is

Nothing. It is all good and very intuitive

Every tool this software provides make the exploring and navigate so easy. Administration and management are very easy to it’s a excellent software.

This excellent software connect to the best mentors and make you learn your chances or clear the most important chances in your life.

You have a very short demo time and you need to buy the full experience because the not all the tools are available.

Hugely positive experience- guided by [SENSITIVE CONTENT] . [SENSITIVE CONTENT] made himself available at all times- despite the time difference between the west coast of the US and Ireland/UK

This platform is extremely easy to navigate. For anyone unfamiliar or needed training, our dedicated manager was always on hand to give guidance

Very little- all very easy to use. We received training on any problems we encountered- which were very few.