All Psngr Reviews
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Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Good and easy application
Very good application. Easy to use and always ready to keep my administration up to date.
PROSIts easy to use and highly effective. Makes my administration easy.
CONSSometimes it has a bug while updating, and then it seems to be restarting all the time.
Reason for choosing Psngr
Easy to use, and highly effective.
Terry
Marketing and Advertising, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
The support is the best, which is so rare
I use it every day and have done for several years; you don't do that if it's flaky.
PROSThe software works how I need it to for tracking the millage with the added advantage of connecting it to hardware.It has a lot more features for teams that I use, which gives it expandability for the future.
CONSCan't say anting is bad about this software as anytime I have had a problem support has been amazing and fixed it asap. Never an issue with them which is so rare nowadays.
Reasons for switching to Psngr
Not flexible enough
Adrian
Real Estate, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
1
Reviewed June 2022
Ok
Lots of problems. Customer service ok but too slow. Lost lots of data in the past. Been ok recently (last 6 months).
PROSEase of use
CONSCannot recalibrate the app to start and stop for our financial year start and year end
Mike
Civil Engineering, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
exceptional
Exceptional - made a small improvement request and it was completed within 24 hours Great communication and response - Best i have encountered - thanks
PROSAuto recording - I do not need to remember to start it Previous product did this but per below was cumbersome I have ordered a beacon and according to the sales stuff, I am hopeful this makes Psngr the best thing since sliced bread was invented
CONSCost was a bit frightening initially - but its not too bad in the grand scheme of things Has improved my time and distance recording and reduced my time cost to record this at days end This time saving more than pays for the cost
Reasons for switching to Psngr
They made a software change which started recording tracks in GPS time (UTC) - not NZ time Means a calculation to correct to my time both sides of daylight saving They would not entertain the idea of changing it back - frustrating
Vendor Response
Thank you for your review. Trip recordings should be done in local time (in your case, NZ time). If you see times in UTC timezone, it's definitely a bug. Please contact us at support@psngr.co to resolve this issue.
Replied June 2022
Frédéric-Antoine
Arts and Crafts, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2018
I use it to record my traveling for taxes report, income... im an actor, have to declare my travel
easy to take traces of km
PROSEasy to use. Its sensible to traveling, the detection is great. i like the design. Easy to use, just have to swipe. I appreciate that it takes trace of the amount of gaz spent too, could be easier to prepare my declaration as an actor, for my income and taxes report. Its fine that you also detect the kind of vehicule, even by walk... i also appreciate that you have the "private" option, sometimes its useful to know the distance between usual locations. Thanks.
CONSA little bit long to detect a stop. The "report fonction" is not friendly. We could have the option of doing it manually from X to Y, not only month or year... hope it'll be easy when i'll have to send a report
Vendor Response
Thank you for your valuable feedback! Since you've left us this review, we went back to the drawing board and redesigned the Reports function / tab. In the mobile app, under the new "Reports" tab, you can add a new report with your start/end dates. On the web dashboard (login at https://psngr.co), again under "Reports" tab, click "New Report". Also worth mentioning: On the web, you can SEARCH trips by typing any tag, note, address, vehicle make or license plate into the search box.
Replied September 2019
Vid
Entertainment, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Review of psngr
I still use it and I think that tells the most
PROSI really like software is tracking all my travels and makes it easier to see how much I spent travelling for work
CONSSometimes in last years clasifying trips did not workAnd I could not find all reports for all time periodsSometimes classifiying is clumsy if I have 500trips I know are all home trips I would love the select all button.
Nick
Management Consulting, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great tool with incredible levels of support
[SENSITIVE CONTENT] is amazing - he does the customer care and technical support himself and is incredibly helpful and responsive. A real gem of a developer. Thank you.
PROSIt's easy. Turn it on on your phone, and then it automatically records when you are travelling in a car. You can assign journeys to a specific vehicle, and tag trips for any purpose you like. Easy to pull reports for expenses and accounting.
CONSOccasionally, it thinks that fast cycling trips are in a car. I guess I need to slow down on my bike!
Pierre
Computer Software, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Nice and Easy to use
Never lose track of a trip I made to a client. I can now charge my traveling correctly.
PROSThe application is easy to use, automatically and accurately tracks your movements. The fact that you can view your previous trips on a map, and you can name the destinations is very useful too. One very nice feature is it recognizes when you stop somewhere (ex Coffee on the road), and YOU have control whether the stop is part of the initial trip, or you consider them as two different ones (ex: From Office to Client1, then to Client2 - was Client1 just a stop or a destination on its own? - you decide). I have ordered the Beacon that goes with it, and it tracks even better (no longer asks if you arrived at destination when you are stuck in heavy traffic). It's a "Set it and Forget it" kinda app. Very nice. Never miss logging a trip anymore.
CONSThe way you name an address is not intuitive. I had to send a request to support to discover this feature existed. By the way, excellent support.
Bill
Oil & Energy, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed July 2022
Self employed business owner
Pangr solves my mileage tracking problem down to the simplest issue which is my memory. Best of all it automatically captures enough data to allow me to defer dealing with it until I want to.
PROSI needed to track significant miles driven for business. Since the business is just me, I don't need an overwhelming accounting control system, but do require an unarguable audit trail for tax reporting purposes. PSNGR gives me a simple way to verify my tax reportable miles driven with minimum investment of time and money.
CONSIt's sometimes challenging to remember where I was and what I was doing that may or may not have been a tax deductible expense.
Kyah
Retail, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great app
Easy to setup and use, minor issues but all in all a reliable app to track driving expenses for work.
CONSWould like to keep unclassified trips separated. Makes it easier for weekly review before classifying trips and creating report. Also found that sometimes trips cut out before completion. Will sometimes crash when wanting to email report straight from app.
Vendor Response
Thank you for your review. You can filter unclassified trips in the app by selecting the "Unclassified" option under the "All" button on the filters bar at the top of the "Trips" list. Have a great day!
Replied November 2022
Michel
Mechanical or Industrial Engineering, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Easy and automatic
This app save me a lot of time on business day tracking my kilometers automatically. Every month a get a accurate overview of my expenses!
PROSVery easy automatic overview of expenses
CONSWould like it to cost less, it’s a bit of a high price
Ganga
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed June 2022
Best Milage tracker out there
I would rate it A grade. Need more features to get A+ grade
PROSConsistently runs in the back ground with out much intervention
CONSMultiple subcategories under business is missing. I allocate my miles between two of my business. It is bit difficult to have to keep reading description in detail
Reasons for switching to Psngr
For better features and auto tracking capability
Tim
Construction, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed November 2022
Easy
Love it so far
PROSEasy to use. Swipe to classify trips. That’s it.
CONSTracking can be a bit sporadic but otherwise great
Fanty
Consumer Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2018
Mileage Angel
Saves me time and energy
PROSI hate having to keep track of my mileage by myself! Now, I just drive and the tabulating all done for me!
CONSThe app is a battery-drainer.
Olivier
Sports, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
opinion
I use the application for business, I love it and it is essential for me. it lacks iCloud Drive support
PROSstill have recurring goals, add the app files iCloud Drive option to have a psngr folder in iCloud Drive to retrieve the reports
CONSthe reports, the simplicity of use, the configuration that is simple
Anna
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2018
Very good app, clear and helpful
Easy to use , nice colors, fast and reliable service, loading time is short, I like clarity of IRS per mile price , and much more.
CONSI like so far all . I would add restaurant bills to it for business trips and address or the name of the Office and destination.
Martin
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great app
Overall a great app.
PROSEasy to use, and good calculating the kms
CONSSometimes I don’t want it on and it is still using the internet
Reason for choosing Psngr
No reason
Jacque
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Simple, easy to navigate and fun!
That it's so easy to navigate through the application. I am able to save trips based on personal and or business use
CONSCan't think of anything. The only cons I have is this survey.
Susan
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed January 2018
Easy to use. I like the app.
Easy platform. Only a couple of clicks required to start tracking. Reminds me when I finish a trip. Can save favourite places. Easy to log trips manually.
CONSNo option to record odometer readings. Would highly desire this feature. No option to record expenses (e.g. fuel and car maintenance)
MARK
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2018
I have found Psngr very helpful in tracking the use of my car for business and pleasure
What can I say, it separates my business, pleasure, and medical trips.
PROSIt's fairly easy to use. I like it because it always notifies me that I have stopped and have to answer where I've been, and why I went there.
CONSI get a text that will ask me if the trip was for business or pleasure, which I answer. Then I go into the app and it seems to ask me the same question and give more details of my trip. It seems a little redundant. I don't think the text should ask the question, it should only tell you to go to the app.
Matthias
Architecture & Planning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2019
Really good feature and easy to handle!
I do have to make a documentation of milage for several projects and I easyly can make my report for the "Finanzamt" to seperate between private and business tours.
PROSI enjoy the documentation tof the driven route! And the very detailled and automatical start and stop of the documentation with the beacon is perfect.
CONSThe option to combine two routes is not very transparent. It does not show the way to the target and the way back clear enough - or I didi not understand hwo to handle.
Anonymous
501-1,000 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed February 2019
Great app - just wish it wasn’t so clunky
Love the automatic tracking. You don’t have to start it.
CONSCategorising trips is clunky. Just takes time
Katie
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2018
Great app to help me sort and keep track of mileage for business and personal purposes.
I love the ease of the sorting function. It is also nice that I can go through and sort either directly after my drive or I can wait a few days and sort when convenient.
CONSSometimes I intend to swipe right to place mileage in a business category and for some reason, it categorizes it as medical. Also when I swipe left to track personal mileage sometimes it will ask if I'd like to delete altogether, when I don't intend to do that.
Neil
Non-Profit Organization Management, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed February 2018
Making my life easier as I track my mileage for work and personal use.
I like the hashtags and the ease in identifying what my travel was for. I do like to option to have multiple vehicles as to not confuse or not accurately tract my work vehicle with personal travel and business.
CONSThe software has crashed a few times or has not recorded my travel at all. The tracking sometimes things I am walking, but then I have to go into each travel and change. So this can be time consuming.
Anonymous
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2018
User friendly
I am saving a lot of time to compile datas for my annual expense spreadsheet
PROS'Swipe right, swipe left' option, inexpensive, can transfer to an excel spreadsheet and be adjusted if required
CONSI did get some traveling route that were not accurate (3-4 in a month). Could be great if we could enter tags like 'office' and everytime we go to this adress, the tag would be automaticaly entered