Heatmaps also does not show % clicks on map, so missing some crucial analytical data.

CSS not loaded correctly in first second of videos. Pages missing in users' path (load time, I can guess).

Easy to use, many interesting and useful features. Excellent solution of heat maps, allows a considerable improvement in the usability of the site.

Still improving our setup, anyway i think it's really awesome for b2c and ecommerce with main cms.

Also, the ability to set up filters is great; which is also free.

Seeing the precise actions taken on a website is amazing.

We trialled the free version and then moved to paid subscription, awesome bit of kit.

The Smartlook team worked with us over 2 days to quickly resolve the issue to support our use case and now it's all working perfectly.

Really really easy to use and perfect to know how visitors use our store.

Really missing AB test and Form Analysis functionality.

I really like the presentation of this tool, design is nice, easy to use.

And last but not least, the support team at Smartlook was AMAZING. Our product uses a few layout attributes that the Smartlook recorder wasn't capturing correctly at first.

Perfect tool and great source of info for UX analytics.

The administrative panel is easy and intuitive allowing you to quickly access your clients' accounts. The price is the best and the free account is excellent with few limitations.

The only thing which I disliked was switching from viewing visitors to going back to the list.

The customer support for free version was excellent. They helped me even in the free plan.

User visit tracking and heat maps are extremely easy to use. These features allow me to improve my web-app.

The true power of Smartlook comes from how it captures every event that occurs, and then allows you to search seamlessly across all past events.

Seeing what costumers do on my website is like viewing my business from their point of view. It is amazing how much I can get out with this software.

It was unable to capture console errors of our angularjs app.

I love how easy smartlook was to use. I was able to understand all of the insights I needed.

We are solving IT issues, abandoned carts, seeing heat maps. Smartlook should be a piece of software that every company has.

Ability to view each session and understand UX issues without having to wait for user feedback.

Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers.

The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on.

This software is wonderful and quite intuitive, in my experience as an analyst.

It is a great tool at a great price. The customer service is great.

Within a week, we were able to create and publish 10+ flows. It's simple and shrewd to establish connections with your goods.

We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys.

When assistance is required, their support is very helpful and quick to respond.

Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device.

There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

In order to create a top-notch customer experience, the new enhancements to the Userflow platform consolidate and link much-needed capabilities. The user interface is quite nice.

If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

US Dollar

Smartlook is a cloud- and mobile-based quantitative analytics solution that helps businesses of all sizes with user behavior and insights. Smartlook answers the &lsquo;what’ and &lsquo;why’ behind every user action. Primary features of the software include visitor recordings, event tracking, funnels and heatmaps.


Smartlook provides the option of replaying video sessions to identify customers, see Javascript errors and share recordings within the team. It also features a visitor journey module, which helps users with app integration and recordings segmentation with right filters. Automated event tracking enables businesses to know how visitors perform certain tasks, and conversion funnels provide reports on leads.


Primarily used by industries including digital agencies, travel, gaming, health care, education and media, Smartlook provides support via documentation and email. It integrates with many platforms and tools including Google Analytics, Zendesk, Instapage, Intercom, Shopify, Gambio, Blogger, Magento and Google Tag Manager.



LongDescription

Engagement Tracking

Cohort Analysis

Funnel Analysis

User Research Analysis

Website Analytics

Multi-Channel Management

Application Management

Text Analysis

Data Storage Management

Activity Tracking

Session Recording

Customer Segmentation

Real-Time Monitoring

Referral Tracking

Sentiment Analysis

Single Sign On

Usability Testing

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Knowledge Management

Event Tracking

Transaction Monitoring

Collaboration Tools

User Journeys

Quantitative Analysis

Customer Activity Tracking

Customer Experience Management

Audit Trail

Heatmaps

Conversion Rate Optimization

Statistical Analysis

Mobile Access

Multi-Channel Data Collection

Pageview Tracking

Performance Metrics

Qualitative Comparative Analysis

Mobile Commerce

Issue Management

User Interaction Tracking

Web Traffic Reporting

In-App Events Tracking

Time on Site Tracking

Dynamic Content

Visual Analytics

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Retention Tracking

Data Visualization

Visitor Tracking

Interactive Reports

Visitor Management

Conversion Tracking

Multi-Channel Attribution

For Sales Teams/Organizations

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Multi-Language

Customer Journey Mapping

For Websites

Behavior Tracking

Reporting/Analytics

Customer Profiles

Incident Management

Screen Activity Recording

Product Data Management

Media Analytics

Tagging

Element Analytics

Multiple User Accounts

Search/Filter

Data Coding

Free: 3,000 sessions/month
Pro: 200,000 sessions/month
Ultimate: 1,000,000 sessions/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

11-50

51-200

201-500

501-1000

1000+

Smartlook

Documentation

Videos

The fastest way to fast user onboarding

Userflow is a user friendly low/no-code builder for onboarding guides and in-app surveys on the market.

It allows you to onboard your users better to ensure conversion, adoption and retention.

Launch Management

Surveys & Feedback

Visual Modeling

User Onboarding

Audience Targeting

Integrations Management

Self Service Tools

Data Quality Control

Contextual Guidance

Workflow Management

For No-Code Development

In-App Training

Drag & Drop

Content Creation

Userflow is available across three pricing plans, outlined below:

Startup: $250/month (billed monthly) or $200/month (billed annually)

Pro: $750/month (billed monthly) or $600/month (billed annually)

Enterprise: Please contact Userflow directly for pricing details

Smartlook vs Userflow

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Product Demo & Screenshots

Advisor Recommendations & User Awards

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