All Cash App Reviews

1-25 of 510 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.

Craig

Insurance, 1,001 - 5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2022

A Great Alternative to Venmo

User Profile

Rudolph

Verified reviewer

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Truly cashing out with Cash App!

I love this app honestly. It's secure, quick, and so easy to set up. Once I had to make a payment in less than a minute. it was so easy to add the person as a recipient. We were able to order food from the restaurant before they closed. Venmo is terrible. Once Venmo kept money I sent my girlfriend in the ether for 3 days. She literally had to call and they completed the transfer. It was for $900, so needless to say I would have been livid if this money dissapeared.

PROS

How simple it was to send money to new people. I use Zelle often, and honestly the only reason I use zelle is because they don't take a portion of the funds. But it often messes up. Sometimes zelle takes days to process. You can actually rely on Cash App.

CONS

I had an issue one time changing the debit card I had linked to the app. After a few weeks it corrected itself. Other than that I haven't any gripes with it.

Reason for choosing Cash App

Cash App is a better more secure app. It simple interface made me think it was a bootleg version of Venmo at first. I couldn't have been more wrong. I used Cash App all the time now. Especially to send money to people I don't know that well. I can add recipients so quickly.

Reasons for switching to Cash App

Venmo is plan terrible. Buggy as can be, not efficient. Sometimes payments get lost in the ether. Venmo has also been subject to many hacking attempts.

Ryku

Media Production, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

5

Reviewed December 2021

Cashapp Super Simple way to get peer to peer payments

my Overall experience with cash app has been a pleasant one and would recommend this app to anyone who doesn't want to go to the ATM to collect from a friend who borrowed money. Perfect for splitting bills at restaurants and or uber rides. Customer service kind of sucks and you can't get anyone on the phone.

PROS

What I like most about this software is the ease of use and the popularity of it. Most friends, clients and others have this app and use it daily.

CONS

What I like least about the software is the customer service and it is easily hacked and you can be locked out of your own account and wont be able to get your money back.

Reason for choosing Cash App

The reason why I choose Cash App over the alternative products was more friends and clients had this software which mad payments easier to send and receive.

Reasons for switching to Cash App

More friends had Cashapp then anything else.

Chermaine

Cosmetics, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2024

Well recognized payment system

PROS

The ability to easily send or receive payments. Also transaction history you can view by user.

CONS

Dont feel as safe to use in the event of fraud.

Shawn

Internet, 1 employee

Used daily for less than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2024

TrashApp I mean CashApp

They spent my money wothout authorization and did not refund my money from thier products error.

PROS

Widely used and accepted by countless retailers and suppliers around the world.

CONS

Customer service is terrible and offers no kind of amicable solution to thier products poor business practices. Horrible dispute resolution. Inferior to every affiliate within thier industry. Blames thier users for CashApp mistakes whever a pro lem arises. They only stole $40 however $40 is $40.

Deanna

Verified reviewer

Writing and Editing, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

1

EASE OF USE

5

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed June 2023

Beware!! No joke! They are theives!!

My kids went without Christmas due to cash app keeping my stolen money. They refused to truly look into it. They kept brushing me and and they think nothing is wrong when someone steals your cash card and make purchases on them. They constantly have connection issues where you don’t get your money right when it’s sent like it supposed to. Please for your sake and the sake of your money beware!!! There’s a better way to send money. PayPal or chime or payoneer. I promise on my word cash app is a fraud and a thief. I’m not the only one this has happened to.

PROS

I use to like cash app but now I can honestly say it’s the worst place with the worst employees. Instead of doing their job they say over and over select a transaction when reporting an issue.

CONS

Their customer service would not help get the problem solved what so ever. You can contact the big timers of cash and they refuse to acknowledge your existence. They let people steal your money and don’t give it back even with proof. They let hundreds get taken from me and refuse to do their job and really investigate and they keep your money. The only time they will answer you is if the better business bureau answers then they still refuse to look into your matter.

Jennifer

Hospitality, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2024

Cash App is the Way To Go!

Using Cash App has been such a help in my every day life, from paying people, sending money to my kids, family, etc. I don't know how I ever lived without it honestly.

PROS

Using Cash app is So easy. Almost everyone has it and it works almost 100% of the time exactly like it should. It's trustworthy and recognizable. It has been a life-saver for me, a person who rarely carries actual cash.

CONS

The only thing I don't like is when it doesn't work correctly.

Yolonda

Marketing and Advertising, 1 employee

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

Reviewed April 2022

Good for sending cash

Cash App is a great alternative to PayPal. I use it to send money to family and friends. It's also a great option if you have teens and you want them to keep their own money. They can easily use the debit card for purchases and the parent can keep a budget. Because you can't get money back after it's sent, you have to triple-check that you're sending the money to the right person because once it's gone. It's gone.

PROS

Cash App is a great way to move money from your bank account to a card so you don't have to put your debit/credit card numbers everywhere. This helps to cut down on the stealing of credit card numbers and fraud. You can choose exactly how much money to put in your account and if the money isn't there then the charge won't go through. Also, it's great for sending money to friends and family quickly.

CONS

The customer service via the app is not good when dealing with money. If you have an emergency, you still have to wait until they email you back. There should be a way to instantly contact customer service and speak to a human since they are in the money business. Additionally, there is no way to unsend money if you send it to the wrong person. That sucks.

Reason for choosing Cash App

More people in my circles use CashApp versus Venmo and PayPal.

Reasons for switching to Cash App

I don't really like PayPal.

Anna

Hospital & Health Care, 201-500 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Love this!

PROS

Use of the application is very simple. It is easy to send, receive, and do just about anything you need to with money in the application.

CONS

I have not yet found anything I do not like about it!

Elizabeth

Apparel & Fashion, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Using Cash App, you have the option to send funds in the form of cash, stocks, or Bitcoin

PROS

Easily send and receive cash, stocks, and Bitcoin with friends and family at no cost.

CONS

Interest will not be accrued on your account balance.

Tami

Automotive, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed March 2024

Convenient Payment Method

PROS

I like that there are many options for payment processing. It makes it convenient for our consumers to make down payments

CONS

Can be hard to use statements for POI when qualifying a customer

Brittany

Automotive, 11-50 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Cash App is a YES for me!

PROS

Cash App is very easy to utilize and manage. Updates in real time, sends you reports, etc.

CONS

There isn't much that I don't like about Cash App.

Avery

Religious Institutions, 11-50 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2021

Cash App is simple but very effective

I think every person should have Cash App. The simple layout it has will definitely benefit people's ability to use the app for their financial endeavors.

PROS

The ease of use for Cashapp is what motivates me to keep it on my phone. I've had 3 phones in the past few years, and Cashapp is one of the first apps that I download as soon as the phone boots up for the first time. Since it's a bit of a common app, using it for purchases feels seamless and normal these days. The simple interface and colors is what drew me to the product. I've safely sent money over the 4 years I've used this product, and for the most part felt good about it getting where it needs to go. I also felt that the expansion to crypto currency was a brilliant move, and have used that portion of the app for myself. I'm really thankful that Cashapp exists for our quick financial needs.

CONS

I wish it had a better friend system. Just having a timeline of people you've sent to is cool, but a really great friend system would make me feel better with the people I've sent to.

Reasons for switching to Cash App

I didn't necessarily switch. I just use both products equally for different situations.

CharRon

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2022

Cash App keeps me in Business

Most of my customer don't carry cash on them so I have to be ready to get the sale. There is a good size amount of people that carry cashapp so I carry it too.

PROS

Cashapp is like Venmo and uses some of the same feature. But Cashapp is own by Square. I get an debit card to use for physical purchase. I have a few travels that take me to Canada. I just use my debit card instead of the need of carrying the nation money around.

CONS

I do wish that Square would add cashapp to it square payment system like Paypal did with Venmo. They keep them separate. Venmo has a business account now, I wonder if cashapp should do that. I wish Intuit would add Cashapp to Quickbooks software intergration.

Reason for choosing Cash App

I have to cater to my customer preferences because the sale is critical to me and I will not have an app be my downfall

Mike

Entertainment, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2022

Cash App is a great alternative to Paypal and Venmo

I use it for certain expenditures and generally will add a certain amount to the account to use.

PROS

It's super easy to use, the cash app card makes it usable almost anywhere. The stock and investing options are a great feature.

CONS

While having the card helps, otherwise there's a lot of places online that won't accept it as a form of payment.

Reason for choosing Cash App

Cash App is simple, easy to use, and thus far has been worry free.

Reasons for switching to Cash App

Venmo is clunkily and their customer service is terrible. Cash App is much better overall.

Rebecca

Real Estate, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed December 2021

CashApp - is it better?

I use cash app from time to time to transfer moneys moneys to companies for bill payment or to purchase items or sometimes to send money to family.

PROS

I like that cash app is widely used by a lot of my clients and friends and colleagues as well as family members so most people are familiar with it and know how to use it

CONS

I dislike that sometimes it's not compatible with everybody's software and can be a little bit complicated at times to maneuver through this systems

Reason for choosing Cash App

I actually use venmo and PayPal in addition to cash app and while I do like cash app it is not my preference I do prefer than Mo to the others

User Profile

Nicole

Verified reviewer

Entertainment, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed June 2022

One of the most used payment apps out there

I think I use cash app to transfer money more than any other service when all is said and done, so it would be nice if the cons I mentioned would be attended to. Also, for some reason, many people complain that if they get paid with cash app they get charged a fee to withdraw, so they don't like to use it. I try to explain that they can use the cash back feature at a drugstore or grocery store and just buy some small thing and not be charged a fee, but I suppose they don't want to have to go shopping and would prefer an atm.

PROS

Most people have an account so I can get paid and pay out easily. It streamlines fairly easily with most other payment apps too- so I'm able to transfer regularly from Paypal or Venmo or my Varo online bank account. Transfers have always been instant except for one time the site was down for a few hours, and I was able to check that online to see the progress.

CONS

If sending to someone for the first time, you can't use the desktop site but are required to use the app on a phone, and there have been times that was an inconvenience. Also, it would be nice if it were easier to use the routing and account numbers as bank info. Not everyone accepts the cash app debit card for some reason. Occasionally I have wanted to connect this app but couldn't, so I had to use a middleman like venmo or paypal or an online bank account and then transfer from there. Also I don't like that you can only attach one card. I'd prefer to be able to add several.

Reason for choosing Cash App

More people use it and it is more streamlined.

Reasons for switching to Cash App

Hardly anyone has paypal or venmo anymore but most have cashapp. However I've noticed recently more and more people are closing their accounts. I think it would save the company a lot of customers if they'd stop charging atm fees to withdraw the cash. If someone is paid $20 they want to be able to go to an atm and withdraw the whole twenty with no issues.

Starisha

Health, Wellness and Fitness, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Cash one of best things for me when I didn’t have a bank account.

The client care through the application isn't great while managing cash. Assuming you have a crisis, you actually need to hold on until they email you back. There ought to be an approach to in a split second contact client care and address a human since they are in the cash business. Furthermore, it is absolutely impossible to unsend cash assuming you send it to some unacceptable individual. That sucks.

CONS

Cash Application is an extraordinary option in contrast to PayPal. I use it to send cash to loved ones. It's likewise an incredible choice in the event that you have teenagers and you believe they should keep their own cash. They can undoubtedly utilize the check card for buys and the parent can keep a financial plan. Since you can't get cash back after it's sent, you need to significantly increase check that you're sending the cash to the ideal individual in light of the fact that whenever it's gone. It's gone. Cash Application is an extraordinary method for moving cash from your financial balance to a card so you don't need to put your charge/Visa numbers all over. This assists with eliminating the taking of Mastercard numbers and misrepresentation. You can pick precisely how much cash to place in your record and in the event that the cash isn't there then the charge will not go through. Likewise, it's perfect for sending cash to loved ones rapidly.

Michael

Music, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed September 2022

An Awesome Platform To Get And Receive Money In Many Forms!

Overall I'm really happy to use Cash App! For my business we often collect payments this way, and on the personal side I sometimes use it with family and friends. It's an amazing looking platform, and one I would definitely recommend utilizing for a small business! They also have a lot of crypto options which is great, and I can see this growing in the future. Definitely highly recommended!

PROS

The thing I like most about Cash App is the great looking interface, and ability to send money to a wide array of places and people. It probably has the best user experience of any payment app that I've seen. It's overall very easy to use and has a wide number of users, which makes it easy to find your friends.

CONS

The thing I like least about Cash App is that sometimes transfers can take a decent amount of time to get to your bank account. It's just a little slower than Venmo or Paypal. This isn't a huge deal, but it's something to be aware of.

Ikiera

Real Estate, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed August 2022

It's my money and I need it now

My overall experience with this software is pretty good, not many complaints just don't hit return funds option if you need to return the payment, just enter in the amount you want to send back and pay it to them that way, it could be just me but Cash App will take your money if you let them lol.

PROS

I love how easy to use this product is, you just send the funds and that's it, it's not too much hassle. I like that if I don't have my card on me and I left the one I need at home or in my car, I can just add cash from that card to the Cash App account, unlink that card I don't have with me and add the new card on file in my "Linked Banks" and transfer the money on the new card I have with me so I won't have to go back for the other card. I love how it shows my transactions history and I can just scan their cashtag to pay them.

CONS

They definitely need a "Cash loading at a store" option for users in the south. I heard they have it up north but they definitely need it out here in Texas. They need more security protection for their users as well. I don't keep a lot of cash in my Cash App account for that reason being of so many hackers/ scammers snatch the cash out the account as if it was theirs to spend and there's no way to tell how to get it back. Cash App won't usually reimburse you if the funds get lost or stolen. That's something they could work on.

Anonymous

1 employee

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2023

Cash App: the platform that manages transactions and enables users to invest

Cash App is a peer-to-peer payment system that offers users the opportunity to invest.

PROS

Cash App is a peer-to-peer payment platform. It offers users the opportunity to invest. As a user, you can buy and sell bitcoins online. The application is safe, fast and easy to use. I first came across and adopted it when I was helping an American client with its content strategy. We used this application to manage payments.

CONS

Before using this application, I had read online that the platform had been involved in a number of scams, so I doubted its reliability. But all went well for me. I should point out, however, that the transparency of the system is somewhat unlimited.

Reasons for switching to Cash App

This service is very complete

Jessica

Cosmetics, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

2

FUNCTIONALITY

1

Reviewed January 2024

My money can be used

and problem after problem after problems after problems AFTER problems after problems

PROS

Nothing i like nothing and im switching back to chime i ecen bought the 50 dollar metal card from these guys wow

CONS

Wen i want to send my hard working money i should be able to then wen i call they tell me nothing can be done and hung up in my freaking face im going to be homeless if tgey dont allow me to send my rent money they are keeping me from paying my rent if i become homeless ill call every news ststion ans put cash app out on how they are really treating ppl

April

Non-Profit Organization Management, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed May 2022

Cash app for all you’re needs

Love cash app. Thank you for making buying and sending money so easy

PROS

Everything about this app has been amazing for our organization! The features we use the most are sending money to clients and making purchase easily. The boost features are awesome for cash back or savings for certain purchases.

CONS

I don’t think there’s really much besides customer service that needs to be made better and that the ability to commit fraud is really easy and it’s impossible to get your money back

Reason for choosing Cash App

The ease of use

Daniel

Construction, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2021

My review of cash app

Overall I think cash app is a decent P2P payment processor

PROS

I like the ease of use when it comes to cash app. The interface is easy to adjust to. I like the stock option, they offer a wide variety of stock options as well as a Bitcoin market.

CONS

I don’t like the customer service, I don’t like how easy it is for someone to steal your mkney from this app, I don’t like how you have to pay a fee to use your credit card and I don’t like the many times transactions get reversed.

Crystal

Farming, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2021

I love Cash app!

Using cash app makes it easier for customers to pay.

PROS

Cash app is very easy to use. I switched to it for this reason. Also, it is a widely used app.

CONS

There are a couple of options that were not practical for my use. It takes a few tries to get used to using it.

Reasons for switching to Cash App

More people use Cash app

Showing 1 - 25 of 510 Reviews