All Samsung Pay Reviews
1-25 of 245 Reviews
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Tiara
Hospitality, 2 - 10 employees
Used less than 2 years
OVERALL RATING:
4
Reviewed March 2022
Contactless payment with unique features
Joseph
Verified reviewer
Civil Engineering, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2023
Agrxis Review on Samsung Pay
My whole Samsung Pay experience has been excellent. My ability to manage my money and make payments while on the go has been greatly improved by the app. I like how convenient and simple the app is to use. I also like how it has extra security features like fingerprint authentication and tokenization. It's also really handy that I can have all of my credit, debit, and loyalty cards on my phone in one location. The app's widespread acceptance, including at businesses without NFC terminals, has allowed me to make payments quickly and without fuss. I also value Samsung Pay's cashback deals and rewards program because they provide users another reason to use the app. When I've had queries or problems with the app, I've always found Samsung Pay to be quite receptive and helpful in terms of customer care. Even though there are a few minor drawbacks to the app, they do not take away from my overall satisfaction with Samsung Pay. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.
PROSUsing Samsung Pay has been a fantastic experience for me. The app's convenience is one of the features I appreciate most. It has been lot simpler for me to manage my funds on the go now that I can save all of my credit, debit, and loyalty cards in one location on my phone. The software has a straightforward and easy-to-use layout that makes it incredibly user-friendly and intuitive. I value the additional security precautions the app takes to protect my financial information, such as fingerprint authentication and tokenization. The widespread acceptance of Samsung Pay is another aspect I enjoy. Even if a business doesn't have an NFC terminal, I can use the app practically anywhere that accepts credit or debit cards. The app's cashback deals and rewards program are also a pleasant perk. Last but not least, whenever I've had queries or problems with the app, I've found Samsung Pay's customer care to be quite helpful and responsive. Overall, Samsung Pay is an excellent choice for anyone searching for a safe, practical, and well-liked payment method.
CONSDespite having a mostly favorable experience with Samsung Pay, there are a few aspects of the app that I dislike the most. First of all, the app might occasionally be slow to load or reply, which is annoying when I need to make a purchase right away. Second, my card has occasionally been denied by Samsung Pay even though it has always worked correctly when manually swiped. When attempting to make a transaction, this can be inconvenient and has led to some confusion.
Heathere
Consumer Services, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Samsung pay is one of the best.
I absolutely love Samsung pay. It makes all of my business transactions quick and easy.
PROSI've been to several stores that didn't accept many forms of payments, but Samsung pay is normally always accepted. And it makes my online shopping so much easier. And I get rewards for using the app.
CONSI don't have any complaints about this software at all
Reasons for switching to Samsung Pay
I had been hacked and Google refused to refund my money
Ryan
Philanthropy, 51-200 employees
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
2
Reviewed September 2020
Perhaps Samsung should PAY more attention to the details
out of all my tap to pay apps, this one I use the least. However I have never had any issues at all with it. Probably because Samsung is so familiar with my spending habits. haha I would like to see it fully utilizing predictive AI more. If I'm at a location where I purchase supplies with a company card then that should be the card in the wallet that appears first.
PROSIf you are familiar with any of the tap to pay systems that have sprung up over the last few years Samsung's is no different unless you are not familiar with their platform. I have been a fan of their flagship phone for years and while I utilize many of its exclusive features every day it took some time for me to join their payment system. It is nice that it is simply a small upward swipe and *Schwoop* my digital wallet is right there, ready for spending. The various security protocols being customizable is pretty neat too. I regularly switch it from eye scan to fingerprints depending on dress.
CONSThe reason for me holding out for as long as I did, is that despite being a a user of much of their hardware I refused to buy into what Samsung calls an "account". Samsung has to have one of the furthest reaching , privacy breaching policies I have ever fearfully read while trying to understand why I should allow a company, any company to know that much about me. Also, the fact that once you add payment methods it seems to automatically change your setting to attempt to be your default payment platform.
Chelsea
Financial Services, 51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2024
Android users use Samsung pay!!!
That it is very easy to access on your mobile devices
CONSIts not as advertised as gpay when it should be
Josiah
Glass, Ceramics & Concrete, 11-50 employees
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
3
Reviewed January 2020
Nothing Special
The Samsung Pay app works great if you have a Samsung Pay, but is less universal than Android Pay, and really doesn't do anything to stand out of the pack.
PROSSamsung Pay is like any other app used for paying with you phone. Its quick and convenient, and when setup correctly its nice to not have to carry around multiple cards in your wallet.
CONSAlthough it has gotten much better, this app does not eliminate the need for a physical card. Not all registers accept Samsung Pay.
Reason for choosing Samsung Pay
I tried out Samsung Pay for a couple months, but decided to go with Android Pay in the end
Melissa
Automotive, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2023
Great payment option!
We love having Samsung Pay as an option for our small business. We use it for our point of sale and haven't had any issues over the past year of using it.
CONSThere is nothing we have found that we don't like about Samsung Pay.
Ryan
Environmental Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed January 2024
The most secure payment service
It's much more secure than other payment services. It's competitors save your credit card information to it's cloud servers while Samsung Pay saves it to your phone. This also makes it usable if you don't have service or wifi.
CONSThey removed MST which was one of it's defining features.
Tina
Retail, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2023
Pay easy
Picture I like the best about Samsung pay is the ability to pay my bills with my phone in the store
CONSI feel like Samsung pay is not always reliable
Marc Andy
Environmental Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
Transfert
I find it really easy to shop online with Samsung pay.
CONSThis software is really unknown to the general public.
bengono
Machinery, 11-50 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed October 2023
payment
for my part this software is really useful for my business because thanks to it I can make my transactions easily
CONSI find the drawback of this software is that it's not available in all countries.
Asif
Education Management, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Samsung Pay - A Convenient and Secure Mobile Payment Solution
Samsung Pay is a reliable and convenient mobile payment solution that provides users with secure and versatile payment options. However, its compatibility limitations and availability may restrict its accessibility to some users.
PROS1. Samsung Pay works with most magnetic stripe and NFC terminals, making it convenient for users to pay at almost any point of sale.2. Samsung Pay uses tokenization and biometric authentication technologies to ensure that users' payment information is kept safe and secure.3. Samsung Pay offers various rewards programs to users, including cashback and discounts on purchases made through the platform.4. friendly and easy to navigate, allowing users to add and manage their payment cards with ease.5. Samsung Pay supports multiple payment options, including credit and debit cards, gift cards, and even membership cards.
CONS2. Samsung Pay may not be available in all countries, restricting its use for some users.3. While Samsung Pay offers rewards programs, they may not be as attractive as those offered by other mobile payment platforms.
Ali Ahmet
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Samsung Pay 2017-2021 Report
User interface, speed and security were very important and these are the highlights of our research team.
PROSVery useful, in terms of design and security.
CONSOnly, 2GB RAM phones urgent optimization needed!
Reason for choosing Samsung Pay
Optimization is very important.
Wilfried
Verified reviewer
Writing and Editing, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2023
Secure and Convenient Online Payment Solutions.
I've never had a problem with the processing of payments, which makes it very secure. Additionally, the interface is user-friendly and dependable. If you are familiar with mobile payment apps, you can conveniently use your phone instead of your physical credit card to make payments.
CONSDespite its security and reliability, I've noticed that this particular payment method isn't universally accepted everywhere, which has been somewhat disappointing. Its adoption hasn't reached the widespread level I had initially anticipated. Perhaps, given enough time, we'll witness a significant increase in its usage. I must acknowledge that Google Pay outperforms it in this realm, providing a more seamless and widespread payment experience.
Isaac
Marketing and Advertising, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2023
Very practical!
In general very good and practical!
PROSI like Samsung Pay because I use my card on my phone so I don't have to carry my wallet
CONSI have no objection to the system Samsung Pay
Siva
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2019
Samsung Pay review
As a Samsung pay user, always use my Samsung phone as wallet, very easy to use and will work at all the places even where Google pay doesn't work. Observed it will work like swipe card as well where NFC is not in place.
CONSBiggest disappointment is rewards and is based on number of transactions and not based on amount. The awards aggregate is not so great and taking long time to use.
William
Computer & Network Security, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Samsung pay rocks!
Works great! I enjoy it and use it all the time. I highly recommend it.
PROSWorks great, fast, easy to setup and use and is convenient as opposed to carrying my wallet. If I forget my wallet I can still pay for things.
CONSDoesn't work on rooted phones which stinks for power users. I wish it would work with rooted phones and it would be perfect!
Tarik
E-Learning, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2023
Samsung Pay Review
I really like this software because it is easy to use. Transaction security is at a high level. Very good application, similar to Apple Wallet for IOS devices.
CONSHowever, this application is not the fastest, like other payment methods. But excellent for patient people.
Lisa
2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2018
The way to go for convenience but can be annoying
I love the convenience but its need for wanting you to interact with it can be annoying.
PROSI like the fact that it’s on your phone without needing to download anything. Being able to only take your phone and not your whole wallet is a major plus. Fingerprint identification is also nice. Receipts emailed to you regarding products paid for is a great feature that keeps you in the know for where your money is going through the app.
CONSI have an issue with the “opening slide” being on the bottom of my phone (S8+). There have been many times when I opened it without wanting to. I also do not like notifications sent that a particular location uses Samsung Pay AFTER I leave. It would have been more helpful to let me know ahead of time. I also would like to be able to get a list of stores that take Samsung Pay. I’ve scoured the web looking for such a list but haven’t run across it. The app has incentives that pop up from time to time for points and upping your “level” but there’s no way to turn it off.
jason
Consumer Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
samsung pay
it has way more benefits that make this a must have and great app for any samsung owner.
PROSits easy to use interface, and it works flawlessly with all my android ands galaxy apps.
CONSadding debit cards as well as loading apps such as cash app or chime doesnt work.
Reason for choosing Samsung Pay
its newer, more tech friendly, and to me Samsung offers a better software and security.
Reasons for switching to Samsung Pay
better product
Alex
Education Management, 1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2022
Used to be better
I like this app but I used to love it when I earned points for using Samsung Pay. This was such a disappointment and caused me to not continue having Samsung Pay be my go-to payment method. I like the convenience of having my cards in one secure spot on my phone in the event that I forget my wallet in the car or at home. The cash back offers are great and easy to cashout-no minimum required. I recommend this to anyone with a Samsung phone.
PROSEasy to set up and use Secure Cash back offers Ability to add reward cards and vaccination card alerts you of offers when near to a store
CONSI am disappointed that the rewards feature of Samsung pay was removed
Marnelli Kenneth
Hospitality, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Convenient way to pay for anything
I realized that samsung pay can really replaced cash and wallets in a good way.
PROSSamsung pay is a great convenient way to pay for anything in merchants. It also can send money to your love ones.
CONSThe convenient way it has will also be an negative side. You can pay anything just using your phone but if your phone died you can purchased anything too.
Maylson
Computer & Network Security, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Incredible usability and practicality!
As I already reported, the practicality is incredible! Making payments is much more comfortable, practical and safe!
PROSI loved the usability and practicality of the application! Very intuitive and easy to use, I added my Bank cards and use it directly and safely without the need to use the various physical cards from several different institutions!
CONSHonestly so far I'm very comfortable with the app, I still don't see the need for significant improvements!
Don
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Pros and cons
Mobile payment and express checkout, earn points, cash back
CONSThey removed the mag reader hardware in newer phones
Anonymous
2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed June 2021
Samsung Pay
This app is very secure, reliable and easy to use.
CONSIt was not work when i want to pay different products.