Campaign Monitor by Marigold vs Drift
Campaign Monitor by Marigold has 496 reviews and a rating of 4.55 / 5 stars vs Drift which has 198 reviews and a rating of 4.5 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Segmentation (allowing us to properly split our customers up and target them with appropriate emails). Templates: easy to setup, customize and ensure they look professional.
- I am a web developer and their API is fantastic to use. It is easy and straightforward.
Cons
- I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code.
- Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.
Pros
- The platform helps people maintain their customer service with website visitors and prospects. They help you manage the contacts and leads you gain from their platform.
- Drift is easy to use and pretty straightforward. Installing it on your website is super easy and they provide good support.
Cons
- Unethical billing -they kept billing me after I cancelled and make it nearly impossible to cancel (4 requests, still not clear if I'm cancelled).
- None with the software - they are the leader in the space for a reason. Their account executives are a bit pushy on upsells for additional features and functionality.
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2023
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