I was hoping to be able to jump right in with little to no instruction, but there are a few nuances that I was unaware of in terms of HTML code.

Some parts of the UI are cumbersome and feel stuck in another internet era. Some services can be very pricey if you don't have a subscription.

Segmentation (allowing us to properly split our customers up and target them with appropriate emails). Templates: easy to setup, customize and ensure they look professional.

I am a web developer and their API is fantastic to use. It is easy and straightforward.

The custom HTML email editing is a pain, you can't actually edit the HTML in the platform, so you've got to constantly upload, test, and re-upload changes.

Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features.

As such, lists often run into negative numbers after I delete them.

I love that campaign monitor has two ways of creating emails, either uploading custom HTML or using their in-house email builder.

The ease of use is by far the best thing about Campaign Monitor. No background in coding or HTML.

Campaign Monitor allowed us to send our monthly newsletter with ease. This brought in an abundance of new business for the company and helped to grow revenue.

Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.

It has some nice built in engagement segments (wish they were customizeable), and a decent set of basic integration capabilities. For the price, it does ok.

Excellent customer service -- a human picks up the phone when you call and works with you to creatively solve problems, if you use the Premier tier.

If your business thrives from email traffic then I definitely recommend upgrading to the highest-paid tier account: Premier to gain the best results.

It's easy to use and has some great features like you can import your plain text right from your html in CM.

Best of all is the truly responsive customer service. Sarah was particularly helpful and accommodating when I really needed her help.

The biggest problem that I've been having lately is trying to send a preview email to myself...it never seems to work on a Friday.

Campaign Monitor had everything our company was looking for and more. We like that you can use their template or bring in your own.

You will love Campaign Monitor is you're a developer/designer because you have a lot more advanced customizations and features to play with.

It seems like they are favored in terms of integrations with popular software so that is a plus. Overall I like the feel of the style on the template library and deliberately was perfect each time.

What I like most about Campaign Monitor is it's ease of use. Very easy to put together emails to go out to our data base.

I love being able to personalize and monitor email campaigns. I love being able to track the results of my email marketing efforts.

It's style  editor is quite clunky to use and the visual results one can obtain feel fairly limited.

Easy integration with standard email software.

My experience with TextMagic was positive and I have already told a couple colleagues about it. I was really blown away at how well it worked to market our products.

Very easy to set up and use for all our staff with emails under our business domain. Works without needing any input from IT support team.

I suppose I could complain about it not being free, but that would be silly.

Easy setup, fair pricing , reliable for business environments, instant support, didn't encounter any downtime the last 5 years.

I like the fact that I could store my customer lists right there inside the app.

And browser notifications are not working. I also wish we could do a template it auto-inserts for the start of every chat/text.

The price is of great value ,compared to what you can do with TextMagic. It's great at coordinating your text campaigns and it is extremely easy to set up and use.

Great piece of software, easy to use and great customer service.

I think the biggest advantage of this platform is its simplicity. It's easy to pick up as a user and communicate in a secure way across organizations.

The software is user friendly and it's a great way to keep in touch with clients. It's effective and easy to access.

Intuitive and easy to use - happy with pricing and ease of use.

I also like that I can customize the messages I want to send and schedule them in advance. The customer service is great and I am able to reach someone quickly.

It's quick, easy, and is effective in sending people reminders.

Overall TextMagic is a good service to use if you are simply trying to reach a mass amount of people at once.

It was easy to keep text conversations organized in the app. They also have an iPhone app that allows you to manage your text marketing from virtually anywhere.

Main downside was the inability to set up recurring surveys - would have been even easier if we could have scheduled the survey to run for multiple days.

The best i like the most is sending bulk messages. It is really helping me in media organisation to send messages.

Seamless integration & excellent support team. We have used it for more than 2 years now & it has never let us down.

I have nothing but praise for TextMagic. Extremely effective, cost efficient way of knowing exactly when a guest has made a booking.

If we do not keep the contacts current, mass texting may go out to contacts who are no longer with the company.

I like the ease of use and options to organize the driver phone number list. It gets the messages out to them.

Ease of use, seamless integration, personalisation.

We text customers if we have a mobile no. (with delivery info). Means no chance of our delivery instructions going to Spam.

Great product and easy to use for not very technical people.

Ability to use a local number - THIS IS A BIG one. Integration with Zapier to Mailchimp.

This is a difficult question. But must be that it cost money to send texts.

It was very easy to build messages, and send them out. You are able to reach a large number of people at once.

We are overall pleased with this program and will enjoy every new update they make in the future as it can only get better.

Only minor grief is it breaks messages up into pieces.

I do it through TextMagic and it helps us a lot towards making good customer service happen.

Although I can not deny that we are evaluating other services to verify if the problem is from TextMagic or the recipients.

The software is super helpful and easy to use.

US Dollar

Campaign Monitor by Marigold is a cloud-based email marketing solution that helps businesses manage new subscriptions, send email newsletters and generate reports. It caters to businesses of all sizes across various industry verticals.

The solution offers several features like customer journeys, targeted segments and more that help organizations to execute email marketing campaigns, as well as a drag-and-drop email builder, through which users can select professionally designed templates and can customize them for their own branded and unique emails.


Campaign Monitor’s tools enable users to customize and expand their email lists so they can target relevant contacts with relevant messages. The solution also provides real-time information related to email performance and campaign activity.


Users can keep track of audience behavior and their engagement with emails, content sharing and effective action items. Campaign Monitor offers integration with various third-party applications like Shopify, SalesForce, Facebook, Magneto and WordPress.


Services are offered on a monthly subscription basis that includes support via email and through an online knowledge base.



LongDescription

Engagement Tracking

A/B Testing

Multi-Channel Marketing

Email Monitoring

Lead Capture

Activity Tracking

Customer Segmentation

Drip Campaigns

Real Time Monitoring

Campaign Tracking

Multi-Campaign

Customizable Fields

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Email Campaign Management

Campaign Planning

Email Templates

Subscriber Management

Email Distribution

Contact Management

Content Management

Lead Management

Conversion Rate Optimization

Email Marketing

List Management

Real-Time Data

Performance Metrics

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Customizable CTAs

Dynamic Content

Event Triggered Actions

Customization

Activity Dashboard

CAN-SPAM Compliance

Reporting & Statistics

Segmentation

Data Visualization

Customizable Templates

WYSIWYG Editor

Conversion Tracking

Response Management

Dashboard

Web Forms

Mobile Optimization

Spam Blocker

Real-Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Monitoring

Mailing List Management

Campaign Analytics

Customizable Forms

Drag & Drop

Autoresponders

Third-Party Integrations

Campaign Management

Multivariate Testing

For Small Businesses

Multi-Channel Campaigns

Channel Management

Website Analytics

Recommendations

Multi-Channel Data Collection

Behavioral Targeting

Tag Management

Data Source Connectors

Real-Time Analytics

Messaging

Personalization

Customer Data Management

Mass Texting

Access Controls/Permissions

SMS Messaging

Subscription Management

GDPR Compliance

Categorization/Grouping

Communication Management

Customer Database

Audience Targeting

Content Library

Lead Generation

Customer Experience Management

Preview Functionality

Multi-Channel Communication

Contextual Targeting

Workflow Management

Message Personalization

Email Management

Visual Analytics

SMS Marketing

Automated Scheduling

Basic: $9/month 
Unlimited: $29/month
Premier: $149/month

All with 24/7 support.

A 15% discount is offered for nonprofits.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Campaign Monitor by Marigold

Live Online

Webinars

Documentation

Videos

Textmagic is a cloud-based bulk SMS service for small and midsize businesses that is able to send notifications, alerts, reminders and promotion messages via text messages. The web interface allows businesses to upload contact lists and send messages to customers, employees, stakeholders or even to general audience participating in promotional campaigns.


Textmagic offers an SMS gateway API to integrate with websites and add text messaging capabilities to daily workflows. A two-way chat messenger feature enables staff and employees to communicate via text messages. The solution is also able to convert emails into text messages and deliver them as SMS.


A mobile app for iOS and Android devices enables users to manage contacts and send messages from their smartphones.


Textmagic is priced based on the volume of text messages sent. Support is offered through live chat, phone and email along with an online knowledgebase and help articles.



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