Shift4Shop vs Improvado

RATING:

4.2

(129)

Shift4Shop has 129 reviews and a rating of 4.15 / 5 stars vs Improvado which has 22 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (129)
4.5 (22)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
July 10, 2023
October 6, 2022
Pros/Cons
  • Pros

  • I had never heard of them but I'm glad I checked them out. They are located in the US, have great value for money and give control to build a great website.
  • The product is inexpensive and has a lot of canned features. For a company in need of an inexpensive solution, this is the one.
  • Cons

  • Occasionally the system can get very glitchy and mess up the final total cost of items purchased from the store. There seems to be a disconnect sometimes which can be very frustrating.
  • Horrible to customize design, features, functions of their CMS. Very little developers in the US can even help.
Read all user reviews
  • Pros

  • Integrating many data sources through one simple connection. Easy to use UI with excellent customer service.
  • Ease of use and the control you have of the platform data. A ton of options to deliver actionable reports.
  • Cons

  • I think it's expensive, which can be hard to justify for some.
  • The only item that was a struggle for us was really an internal issues which Improvado assisted us in navigating.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos