Writing emails directly into the program is difficult.

I have thoroughly enjoyed this software and the staff that keep it going. The groups on Facebook are ever so helpful and speaking with tech support ALWAYS yields a solution.

You have to log in twice to get into the staff portal for time sheets, etc. Some parents find it difficult to use.

Some people on our team really struggle with it.

The first time I used this software it was hard but the more I used it the more I learned more about it. The payment process is tricky and takes many steps to process.

The elimination of latency is fantastic. That is why I tried the software and why I continue to use it.

The interface with Quickbooks is easy, too. We are new to student portals and connecting resources for virtual learning, but so far that  is going well.

Website is difficult to use. Ugly interface and poor UX in general.

Jackrabbit Music is a coordinating platform which allows for easy tracking and management of registrations, paychecks, and customer help.

My overall experience with Jackrabbit Music is that the software is good and easy to use.

I like the customer service and the continuous improvement of your software based on customer suggestions.

There is no way to put toxic families into another category so they can't re-enroll again.

The thing that I like about Jackrabbit is that it is easy to use and it is easy to function when doing attendance and logging in your hours.

One thing I really want to point out is the website integration. You can set up your website so that class is automatically pop up when you have them in jackrabbit.

I love the quick and easy financial reports and the way we can organize and bill our clientele.

The reporting, tracking, scheduling and billing features are excellent. Jackrabbit is constantly updating the interface, increasing functionality and improving the user experience.

The only thing I would change is the way that registration fees are set up. We are forced to use another software for our classes that have different fees, which is inconvenient.

We have considered switching to Apple's new software because the other business we know crumbled due to this defect in your software.

I also LOVE the customer service. They are always there to help me and answer my questions.

The training modules are also very helpful. It's worth investing time into those modules and getting the certifications.

Some of the features are difficult to use/don't make sense. You have to go through too many steps to achieve a simple task.

Batch payments, revenue reporting, birthday listings, staff portal, the ability to embed class listings into my website.

I like the class management. Seeing exactly who is enrolled in each session is fairly simple.

The export to excel for the reports is very bad. The function outputs data to excel, but the data is so poorly dumped out that it is almost not usable.

Overall, excellent product, but the interface and how tech-savvy you have to be to use it is really a drawback.

We love the client portal, the recital helper, the ability to keep track of roll and makeups. The ability to communicate in multiple ways to our families.

The best thing about Jackrabbit is its support team. They are always there to help and guide through problems.

Our instructors and volunteers like the ease of use and families have liked  having emails come from one place.

I appreciate the comprehensive integration of billing and scheduling on the same platform.

The reports, Staff Portal, online registration, and ease of billing/collection have saved me countless hours and therefore, so much money.

So far, this program is very user friendly and customer support has been amazing.

Jackrabbit has made it SO easy for our piano school to maintain our database, keep in touch, and bill our customers.

Tons of functionality and the BEST customer service.

Needing to type in command prompts is very annoying. Coaching parents and students on it is worse.

US Dollar

Jackrabbit Music is a cloud-based class management software that helps music schools handle online registrations, track attendance and process payments on a unified platform. Instructors can use the application to view daily, weekly or monthly classes using built-in calendars, generate absence reports and monitor students’ progress and achievements.


Jackrabbit Music’s billing and payment management system enables organizations to display fee structures across user accounts, calculate discounts and automatically send payment receipts to clients. The application offers a parent portal, which allows users to update learner’s information, view daily schedules and track attendance. Additionally, it allows administrators to notify students, parents, and staff about operating hours, vacations and other announcements via text messages.


Jackrabbit Music facilitates integration with QuickBooks, which lets organizations automate various accounting operations like book-keeping, revenue management and financial data analysis in real-time. Pricing is available on a monthly subscription and support is extended via phone and email.



LongDescription

Employee Management

Electronic Payments

Recurring/Subscription Billing

Customizable Reports

Student Portal

SMS Messaging

Progress Tracking

Online Registration

Invoice Management

Attendance Management

Attendance Tracking

Customer Accounts

Registration Management

Class Scheduling

Calendar Management

Room Booking

Scheduling

Data Import/Export

Email Templates

Multi-Location

Self Service Portal

Student Management

Client Portal

Event Scheduling

Email Reminders

ACH Payment Processing

Email Management

Website Integration

Activity Dashboard

Reminders

Class Management

Event Management

Billing & Invoicing

Event Calendar

Payroll Management

Customizable Forms

Repertoire Management

Inventory Management

Web browser (OS agnostic)

No contracts, pricing based on total student count.

1-100 students: $49/month
101-250 students: $89/month
251-500 students: $129/month
501-1000 students: $169/month

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