ArcSite vs Auvik

RATING:

4.6

(127)

ArcSite has 127 reviews and a rating of 4.63 / 5 stars vs Auvik which has 72 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (127)
4.6 (72)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 9, 2021
April 2, 2024
Pros/Cons
  • Pros

  • This has definitely saved money and increased efficiency for us.
  • Easy to use and well laid out and helpful whether your doing a job intake for your team, a bid on a site, or a simple drawing for training or visual aid...it is just so helpful.
  • Cons

  • Making changes to accommodate all users within our company is very difficult to make happen and often comes with resistance from the engineers.
  • At one point there was a glitch in one of my drawings that caused the walls to move, but after an app update, it fixed the problem.
Read all user reviews
  • Pros

  • Its user friendly and speeds up troubleshooting 10 fold for us. The network maps are very detailed and its nice to launch a remote session out of Auvik.
  • The interface is quick, easy and intuitive. The map it creates is pretty and the ability to drill down through the devices is great.
  • Cons

  • Being forced to get advanced traffic insight licensing for all the devices on a tenant, when it makes sense to get it only for some of them. Also, being forced to a 40 nodes with basic licensing.
  • Portal is a bit slow to load, no native Hyper-V collector, a little complicated for learning how to administer, unable to embed or download visual map.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos