VIVI
About VIVI
VIVI Pricing
Starting price:
$0.02 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for VIVI
2 Reviews
Hugo
Consumer Goods, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Efficient Voicebot and chatbot VIVI
I am happy with the VIVI voicebot and chatbot service.
PROSHuman agents could not handle the workload i needed to scale my business VIVI provided me with a pathway to scale my business cost-effectively. With VIVI i got a full-service performance tuning and improvement program that the company experts managed. They custom-designed the flow and took care of all the nuances. We went live within two months and i am delighted with the service.
CONSIt took a little longer to go live than expected.
anurag
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
VIVI Review: Realistic voice, snappy response and accuracy make it a delight
We needed the solution for a short outbound survey, to collect customer opinions. The solution worked perfectly and created the report we needed very quickly. We had full control on its behavior.
PROSThe voice is very natural and it understands the user input very naturally as if talking to a human.
CONSSolution optimization and delivery took some time
Reason for choosing VIVI
We already had a good working experience with the company and liked what they offered.
Vendor Response
Thank you for the kind review. Our focus is on attention to detail that enhances the customer experience and improves the performance of our AI. Such fine-tuning is an ongoing process, but it also means that sometimes the initial deployment takes a little time.
Replied October 2023