Almabase is at the center of our alumni strategy. The goal is to provide alumni with a high-quality, tangible benefit to grow their affinity for our school and inspire volunteering, fundraising and more. The Almabase team is great to work with — not only addressing questions and issues quickly, but being a partner in devising our strategies.

Product itself is super easy to use and the customer service is top-notch. Map feature is impressive and we have received great feedback from our alumni since launching recently. Almabase allows us to provide our alumni with a high-quality experience — keep them in touch, but also giving them networking/career opportunities they desire. The email functionality inside Almabase is so much better than other products like Constant Contact. We can easily segment and send communications by graduating class, location and more. The Engagement Snapshot is also a very useful tool — we can easily see how engaged our alumni are.

No complaints so far! We have thoroughly enjoyed our time with the Almabase team so far.

We have had a wonderful relationship with Almabase and have our own personal account support manager that I touch base with twice per month to ensure high engagement and using the latest features.

Almabase provides a robust platform for engagement and interaction with our graduates. We currently have over 14,000 alums using Classmates.com and are starting to migrate to our platform. The ability to create "Pali Helping Pali" by promoting mentorship, job board, internships opportunities, and a business directory helps connect our alums with each other and with their alma mater.

I would prefer a better dashboard when people land on our site. Everything is aligned vertically which makes scrolling down necessary to be able to see all the information. I would like to see each section bigger and aligned vertically so that optically it is more engaging.

We are still in the opening phases of using Almabase but are so grateful for the level of customer service and our alumni are very excited!

I wish we had more control over what the site looked like.

Overall just love it, we looked at other companies including Graduway, Almaconnect, Salesforce, Raiser's Edge, Mentor City, Alumni Channel, 360 Alumni and just so much more but we found Almabase to be the best option for the price, service, and functionality. As a small size school, we wanted an alumni network but knew that it wasn't going to have 10,000 alumni so they were able to work with us to find a pricepoint that was right for us.

I love this software because it has many great features such as a giving platform which lets you organize campaigns for donations, an alumni map so you can see how big your alumni community has grown, the alumni database/directory which is so helpful for me to write notes/keep track of job placement/address information---it also syncs with Linkedin so when alumni get new jobs i don't have to manually add it. The customer service team is so helpful, they are available by email, chat, or phone and answer my questions almost immediately or within the day. There's also a job board for us to add jobs or alumni can add it too. There's also an email system so that's helpful. They even built me a student directory so students can have a profile too which we can transition into alumni accounts.

Nothing, it works great. We've been really happy with it.

The experience has been wonderful so far. The support team are so friendly and helpful. They are quick to respond and open to new ideas.

The user experience has been more positive for our constituents and the administration. We have surpassed our goals for fundraising because of how easy the platform is to use for our donors.

There are some small features that would be nice to have but they are not critical. There seems to be a little bit of setup on most all of the features but nothing too hard. Just takes time.

Our alumni are excited by the new ways they can engage with the school and each other, making it easier for us to be able to contact them about opportunities for them to help the school community through volunteering or fundraising, while offering them the types of events and activities that appeal to them.

This software helped us find new and needed ways for our alumni community to become re-engaged in the school, offering internship and job information, communication options through affinity groups, and more.

The software is still building on, adding features regularly, because they are so responsive to their client requests.

For a small shop like ours, a product that could do it all for online alumni engagement and giving and at an affordable price was critical and Almabase provided that. The customer service team has been helpful and the organization seems well run and communicative between the sales team, client success managers, and engineers/product team.

Out team appreciates the diversity of the features of Almabase - it includes alumni communities, alumni database, a mentoring platform, giving platform, event management, and much more. Many other products just did one or two of these well, but almabase has it all.

Since we are trying to get the product to work for us in multiple ways and Almabase seems to be adding features frequently, there have been some growing pains with the product such as outages or bugs, but these have been minimal and the benefits outweigh the costs.

Overall, I enjoy this platform. It allows us the opportunity to engage alumni inside of the area and in states and regions outside of the DC Metro area. [SENSITIVE CONTENT HIDDEN] is a guru when it comes to customer service and he makes everyone's day a bit easier when he's involved.

I really enjoy the communities feature on the platform and the fact that it is customizable to the needs of the client. We opt for a lot of mentorship and this platform makes that easy.

There isn't much to dislike about the feature. Sometimes I can forget how to do things, but that's more of a personal issue

Very happy with the platform, and the team who helped us implement it. Super helpful, always there to answer questions and make suggestions. I couldn't have asked for a better group to help me get our new alumni network up and running.

Most features were easy to use, and offered everything I needed to keep in touch with and communicate with our broad international alumni base. The platform enabled us to create an online alumni network that was alumni of all ages could access and use according to need.

The back end admin features, whilst relatively easy in comparison to other platforms, still require a little practice before getting the hang of everything!

The platform has been helpful in connecting with alumni, and the customer service team is helpful and responsive.

Features like a directory with a search by map feature, event registration and giving forms with clean design. We can add pages and create content easily. With Facebook/LinkedIn signups, integration with Raiser's Edge, and alumni able to update contact information on their profile, collecting contact data is more efficient. The team at Almabase is responsive with our questions, and helpful in making sure we are making the most of the product.

We would like the pages on Almabase to be more customizable and a news feed would be a great addition.

I am very pleased so far, it has been well received by our Alumni community.

I have enjoyed using the events module, mentorship and job opportunities features.

Some of the modules were complicated to develop, the ease of use was harder than expected.

We have been able to drastically reduce our overall printing and marketing costs related to alumni activities and events and rely now most heavily on communications and registrations through Almabase. This has helped us offset the annualized cost of the contract. By streamlining processes our team has been more efficient and been able to focus more on driving and encouraging attendance at events, overall engagement of our active alumni and more frequent communications from our campus.

We needed to provide a platform that would enable us to leverage our alumni network globally, and one that we felt would be the best fit for our users. Almabase seemed to be the best fit for our needs and we have been very successful with all models but most specifically with the Events Platform. It has provided real time tracking, registration and communications for our alumni engagement events.

As with all new databases and platforms, synchronization between our existing database and Almabase has presented a few challenges. Uploading our initial data took a few tweaks. Nothing that cannot be solved, just learning the best method and techniques to be the most efficient in this process is important.

Almabase allows us to connect with our alumni on multiple levels based on interest, class years, university affinities, and social media interaction. It also allows us to communicate intentionally and deliberately with our alumni through targeted emails and our e-newsletter. It saves our team time by streamlining the way that we post to our social media platforms and data-mine the site. This platform also allows for us to include pages for our chapters that have controlled access for the chapter administrators. We can also set-up event registrations, pay portals and interest forms and have the data collected to be imported into Raiser's Edge whenever we want to do that. Almabase directly impacts and helps to facilitate the majority of our office's mission and goals.

With Almabase everything is at one central location which is a huge time saver for us. No more multiple disconnected software and inefficiencies. It also seamlessly integrated with Raiser's Edge. The response from alumni has been amazing since the launch - they love the social media integration! Our board members, faculty and staff love the platform because its very easy to use. Almabase also provides the possibility to involve our students for an alumni mentorship program that has been heavily requested by our alumni. The best part though, is that their customer service is exceptional and unparalleled! It is truly a pleasure to be able to work with such an amazing team of professionals. I know that it is extremely rare to find a software that is pretty much perfect, but we really have not found anything about the software or the customer service that we do not like. The handful of items that we could not do, or did not work quite the way that our team would have liked were solved by the Almabase team, usually within a few days of mentioning it to them. We have no reason to rate them any lower than 5-star across the board. I would recommend Almabase to any organization that is looking for this type of alumni platform.

Our overall experience with AlmaBase is very favorable and positive. They have been a welcomed addition and partner to our school.

As a member of the Advancement team capturing correct data is critical and it is something I feel the site does really well. It then transitions pretty seamlessly into our primary database. A special word of thanks to our Almabase Service rep Krishna Kant. He is terrific and so easy to work with. He makes himself available frequently, and if for some reason is unavailable, always lines up additional support staff for us.

Not many complaints at all. The prebuilt fields may not be appropriate but I feel they are easily amended. I feel the product is easy to work with and when adjustments to filters need to be made it is easily managed and executed.

Allows us to communicate and interact with a wide user-base in a way that we couldn't previously.

The software is incredibly easy to use and offers a wide range of options and features. It makes maintaining relationships with our userbase incredibly simple and is a marked step up from the previous system we were using. It is very intuitive to search and manipulate data, and it interacts with social media as well as email addresses to capture the widest range of data. The site itself has a very clean and modern looking front end, and is very customisable to suit our growing and changing needs. The team at Almabase were extremely helpful, and always available for calls and support. There was a clear path and development strategy provided from the team and they explored all the features we wanted to use so that the software was tailored exactly to our needs. The software is a delight to use, with new updates and features regularly added and is incredibly cost-efficient. It also interacts with most commercially used CRMs should you require a more heavy duty database. I would recommend anyone in this field explores it as a front end to enhance their relationships with users.

There aren't any - it's that good! If you have any reservations about using the software, contact them for a chat.

Almabase's team, and [SENSITIVE CONTENT HIDDEN] in particular, have been great to work with!

The support team was my favorite part of Almabase. Whenever I had a question, whether conceptual or technical, their team would reply quickly, send support resources, and were very willing to set up time to meet virtually, to review processes. It made me feel less alone in the administration process.

My least favorite part of the software was more that it was not the right fit ultimately for my organization's alumni needs. It seems like it would be a good solution for those with a more traditional alumni base (i.e. those looking for a place for alumni to post content and fundraise).

I am very satisfied with Almabase.

It's very easy to use and the platform is very friendly. The costumer support is very good and fast. They really work together with you. What deliver and provide what they set out to do. If you don't have time, experience, team to work with it is a very good start point in order to connect and engage your alumni network.

There is no much. One of the things is that the platform is very good but the design is limited in somehow. You cannot change the design and specially, the structure, of the homepage. The changes available right now is the colors, fonts and the header/footer. When they are able to let you free to create your own structure and design of the page, it will be amazing!!

Very good company with amazing customer service and training. Software is easy to learn and use.

It's great for our annual giving day! We have raised more than ever before with this software!

I would like the front-end news feature to be a bit more engaging and be able to have a photo displayed.

Great product overall, that helps us to connect with and engage with our alumni. Also, very responsive customer service provided by [SENSITIVE CONTENT] and the rest of their team.

The map search feature is a big hit with our alumni. We also enjoy the event management module and the ability to have multiple communication touchpoints with attendees before, during and after the event. In terms of building emails, the drag and drop feature makes it easy for anyone who doesn't have design or HTML experience.

When building directories, it would be great to be able to re-arrange/reorder/sort entries after the fact, as opposed to having to enter info in specific orders, i.e. alphabetical, etc.

My overall experience with Almabase has been phenomenal. I love the way my customer success manager is always there for me whenever I have a question or need help troubleshooting anything. I also love the skill workshops that ensure that I am a professional at what I do. Further, I truly appreciate their development team's willingness to make customized edits to suit our organization's needs. It really makes a difference.

I like most about this software is the ease of event creation. The templates make the creation of multiple events simple and efficient.

I don't like how their are certain aspects that are finicky. For example, when copying an event, the titles often remove your cursor as you are typing and sometimes it states that an event has that name already. Another example of finicky behavior is the time selection in an event. You need to make sure you click okay every time and you can't type it in: little stuff, but over time can be cumbersome.

user friendly database management system. Most of all good support team to assist with troubleshooting and problem solving.

Latest tranding features such as mobile app feature, e-membership, etc

Our goal was to communicate with our alumni in new and more efficient ways, and we wanted to be able to see and track engagement. Almabase has made that possible and their team has answered every question we had in a timely manner. The people at Almabase have been very supportive and helpful.

Almabase has an outstanding communication center and data studio that allows the right people to see and get the information they need to communicate with alumni.

The website is not as flexible as it could be and we wish it had a few more options to show pictures.

The Almabase platform is a far more robust and interactive giving landing page than we could have ever created in-house. We have hosted two giving days on the platform so far and both surpassed our fundraising goals.

The Almabase team provides excellent Customer Support. The platform is pretty user friendly, and the team is there every step of the way to answer questions and solve problems. It also integrates with Blackbaud Raiser's edge, which makes uploading our transactions into the system very easy.

My marketing specialist wishes the visuals were more customizable. For instance, there is a black screen over the banner image at the top of the page that cannot be removed, and we would like to rearrange some elements in the templates. These issues are not a deal-breaker.

Much more user friendly experience then previous software. Easier to stay up-to-date on alumni information and to communicate with alumni. Also easier for alumni to communicate with Webb and with each other.

It's extremely helpful that this software links up to alumni social media accounts, providing you with the most up-to-date job information, headshots, and email addresses. It also allows you to track their engagement through eblasts, events, and social media. The map feature is extremely help for the Admissions Dept., Development Dept., current students, and alumni.

The team that we get to work with. They are amazing. I have really enjoyed my experience with Almabase and would recommend them to anyone.

There are no negatives about this company. They work with us to achieve anything that we are looking to do through the platform.