Auxilia

RATING:

4.8

(12)

About Auxilia

Auxilia is a donor management solution that helps nonprofit organizations connect with donors, manage communications, and streamline administrative tasks. From donation and donor management to campaign and fundraising tools, event and ticket management, peer-to-peer fundraising, social media automation, and integrated payment processing, Auxilia provides a comprehensive solution for nonprofits of all types. Its peer-to-peer fundraising features allow supporters to fundraise independently on behalf of the organization using individual donation pages, empowering donors and spreading recognition. Additionally, its social media automation functionality integrates various social media accounts into one platform, simplifying strategizing, posting, and reporting across multi...

Auxilia Pricing

Starting price: 

$250.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Auxilia dashboard

Auxilia Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Auxilia

1 - 5 of 12 Reviews

Melissa

Non-Profit Organization Management, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

The Most Amazing CRM and Team Who Works There

We are increasing donations and building better relationships with our donors. Auxilia has been amazing helping us do this.

PROS

The product is very easy to use. I really like the option to schedule and post Social Media posts directly from Auxilia as well as Email Campaigns and a welcome email. This is the best CRMI have ever used.

CONS

So far there is nothing that I dislike. I have found that all the features are easy to use and compatible with increasing our impact.

Reason for choosing Auxilia

Better onboarding and support as well as coaching. They have been exceptional in helping to build templates and set up donation templates. When I have a problem they answer quickly and help solve the problem. The whole team is amazing and has been really helpful.

Reasons for switching to Auxilia

Looking for a CRM Database that is user friendly and has an amazing staff to help with technical issues. A CRM that integrates with Social Media and Campaigns. A CRM that makes it easy to build and use templates.

Kaiesha

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Straightforward, User-Friendly Platform to Help Carry Out Our Mission

Acquiring this software was a huge milestone for our organization. Not only will the software help to evolve and carry out our mission that extends beyond our local community, the capabilities exceeded my expectations. Auxilia is a platform that offers a variety of different features and functionality. I also really appreciate the team being responsive and willing to answer any questions. It definitely worth the investment, and you feel as if you are a part of a great family and team!

PROS

The software is a very straightforward, user-friendly platform. We wanted a software that reduce our manual administration processes, track metrics for evaluation, and maintain our donor and contact lists in which Auxilia meets all of those requirements; plus the additional features including reporting, payment processing, social media interaction, etc. are an added bonus that differentiates from its competitors.

CONS

When we receive a new donation online, there is not currently a process that will notify us (specifically via email).

Reason for choosing Auxilia

There are some products that offer one feature but not another. For example, Product A focused more having an interactive dashboard to display metrics to evaluation. While Product B focused more on reporting. Then Product C offered donor profiles for our contributions and maybe interacting with different social media platforms by having an option to create a post but not manage it.

Aaron

Non-Profit Organization Management, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Great Company Who Cares

We have only begun to scratch the surface with how much we can utilize Auxilia. They have incredible customer support that is willing to work with you and help you through any question and detail.

PROS

We appreciated how closely Auxilia worked with us to migrate our donor database into their software. We really enjoyed the data and ability to get reports that will help us segment donors within communication, including lapsed and at-risk donors. We also love the social media integration which makes it easy to post to all of our channels at the same time. The best part is that so many of the things we need to do are all in one place.

CONS

The learning curve to be able to freely customize the product to our needs was steeper than we had hoped it would be, though more and more features are being released every quarter that make this easier and more manageable.

Reasons for switching to Auxilia

We were looking for greater functionality in the areas of CRM and social media support.

Zak

Fund-Raising, 1 employee

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Auxillia has kept us alive!

The best people hands down in a service industry I have ever worked with. Will be with Auxillia for a long time!

PROS

The people are the best thing. If you have an issue, you immediately will find a solution. From [SENSITIVE CONTENT] and all of his friends at Auxillia, they know what they are doing and truly want to learn more about your mission!

CONS

What is there not to like? Too many working parts? I don't like the color blue in the logo. Will that pass?

Courtney

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2021

Amazing Software

Overall, Auxilia helps us manage donors efficiently, provides solutions to automating tasks and the staff is supportive, friendly and super helpful with our fundraising efforts.

PROS

I like the look, feel & functionality of this software. My favorite tool is the social media function. It makes my job easy!

CONS

Sometimes there are glitches in the use of the software. However, customer support is always available and they always quickly resolve any issue I may have.

Reasons for switching to Auxilia

Automation of tasks