All GoFundMe Reviews
1-25 of 52 Reviews
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Thomas
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2021
Easy to use crownfunding Platform
It's a completly platform you need to start a crownfunding donation. Go fund me support also give us step by step to make our campaign succesfull. All you need just follow the instruction then the campaign is published.
CONSThere is fees from donation and the fund will be refund to your backer if the campaign not sucessfull. And its only support 19 country in the world. So if you plan to start fundraiser make sure your campaign will be sucessfull.
Tonya
Arts and Crafts, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
So Thankful Gofundme worked for us!!!!
I was emotionally overwhelmed with the fact that Gofundme actually worked. I had never used it prior to losing both my in laws at the same time and at that time we desperately needed help financially to cover two peoples funeral costs. When I created our Gofundme I wasn’t sure if We would raise anything at all to help us.. especially considering this was during this whole Covid pandemic but it worked. Thank God. However I’m also Hopeful that I won’t ever be put in such an awful situation that I’ll need to use it again, but I do recommend using gofundme if you really truly need it. My only advice is if you do use this platform share share share. Use your social media and spread the word, and don’t be shy to ask everyone you know to spread the word as well because the more people who share it means more people you’ll be able to reach, which ultimately means more help for your cause & the higher your chances will be of actually getting the help you need for your cause in your time of need. Also I recommend doing video updates on your goal process along the way and that also allows you to thank everyone who helped (as a whole) instead of trying to figure out how to individually reach out to thank people you don’t know. Hopefully this review helps a lot of people out there who are indecisive or on the fence about trying to use gofundme. It definitely cant hurt to try, you just never know… humanity might still surprise ya.
PROSI like that Gofundme let me know every time someone donated to my fundraiser to assist with unprepared for funeral costs for my husband and I when my mother and father in law both unexpectedly passed away. I like how easy Gofundme was to use to assist with our financial problem we encountered with two funerals to plan when we had no funds instructions or assistance from life insurance etc. gofundme was a godsend for us in our time of need.
CONSThe only con I experienced was more of a personal conviction than anything about Gofundme itself, the only con for me was asking other people for help…. Especially at such a traumatic moment. However there’s nothing Gofundme could do to help with my ego / pride or personal dilemma. If you desperately need help fundraising for a good cause I completely recommend Gofundme.
Johann Josef
Verified reviewer
Computer Networking, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
No recommended. Borderline scam.
Highly negative. After setting up the fundraiser, the very first message from GFM was that my account was under review until I respond to seven (7) open-ended intrusive questions, which I did immediately. Have yet to hear back from them. This was a fundraiser for muslim friends of mine, currently trapped in Gaza and literally starving. GoFundMe does not care. They are very 'politically correct' and probably also a scam.
PROSTheir marketing. It looks real even though the company is not.
CONSPayment of contributions never happens. If you want to support any muslim or brown people, get ready for a lot of intrusive questions as to WHY you'd want to do that.
Reason for choosing GoFundMe
I was ill-informed. Have been educated by now.
Sarah
Health, Wellness and Fitness, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
4
Reviewed October 2021
Not my favorite fundraising site, but it does what is says it does
Overall, the interface isn't as intuitive on the fundraiser's side, the fee GoFundMe takes out is a considerable amount compared to other fundraising sites, the customer support isn't as friendly, but it's one of the few fundraising sites available and it does what it says it does. I will think about trying an alternative in the future though like GiveSendGo.
PROSIt does what it says it will do--it fundraises. You can set a goal amount and GoFundMe displays how far away you are from the goal which is incentivizing for donors. I also like that you can write updates that shows where the funds have been sent and you can attach an image with the update.
CONSI don't like the high rate GoFundMe takes from your fundraising amount. I've used YouCaring in the past which only charged 1% plus the credit cards fees from the credit card companies. That seemed more reasonable. YouCaring's customer service was also more prompt and well, caring. The interface with GoFundMe also isn't as easy to use as other fundraising sites.
Lily
Health, Wellness and Fitness, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed August 2023
GoFundMe Helps the world Help!
Overall, GoFundMe solves the problem of fundraising being limited to one space and time. GoFundMe helps the world help others, and that is a powerful thing!
PROSGoFundMe has truly changed the game with grassroots fundraising campaigns. Without this invaluable resource, so many would be without.
CONSThe qualm I have with GoFundMe is its lack of integration with Facebook. A LOT of businesses use Facebook for fundraiser promotion, and it would behoove GoFundMe to improve integration.
Anonymous
51-200 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
FUNdraising
Our nonprofit uses CrowdRise for our largest fundraiser in the winter. Our supporters get to be involved in our fundraising and have their own space to do it. The tools that CrowdRise offers are easy to use and assist in soliciting donations from family and friends.
CONSThe CrowdRise layout seems to be constantly updating and changing, which is a good thing, but some users often get confused and have to reach out for help. Luckily, their customer support is amazing.
Anonymous
2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
Crowdrise is amazing for funding
It was easy to use and send out our message to people.
CONSI do not have anything to complain about here.
Mariam
Verified reviewer
Non-Profit Organization Management, 11-50 employees
Used more than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
2
Reviewed October 2018
Crowdrise
My organization has been using crowdrise for the past 3-4 years for fundraising. In the past it was very easy to create our campaigns, upload pictures and videos as well as create team fundraisers. Each team was able to track their goals and reach the organization goal together.
CONSSince crowdrise has been merged with gofundme, the interface has become less user friendly. Many of the options that were available before are now available if you updrade to their other plans.
Nicky
Verified reviewer
Textiles, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed April 2024
Has helped saved my Mother
I currently am using GoFundMe to help care for my mom. She has Stage 4 Lung Cancer and this helps pay for medical bills. Every couple days we are able to cash out.
CONSThe % rate is kind of high of what they take from what especially being a non profit they shouldn’t be making any money from our problems.
Brytwauna
Verified reviewer
Accounting, 2-10 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2024
Your story
We hit our target which was the goal so that was great
PROSThe best part about GoFundMe is you can pick on your particular issue that you having to let the donors know what you need help with. It gives it more humanistic feel. I like also that they’re able to see other people comment which makes it more Personal
CONSGoFundMe does not offer any tools or resources to help you promote your campaign or reach your fundraising goal.
Meghan
Education Management, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed April 2024
Perfect for tracking fundraising efforts
We really enjoyed the ease of access for a wide range of tech savvy users/donors.
CONSI was not a fan of the fees associated. I feel like there should be reduced charge for nonprofits using the platform to raise money for their cause.
Devona
Accounting, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
Gofund Me is great but watch out for the fees
It helps to reach people all around the world for fundraising
CONSThe fee percentage the company receives from the funds raised
Rachael
Non-Profit Organization Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2019
Great for individual and team fundraising campaigns
At the end of the day, we decided to switch to Classy as it was a more integrated fundraising platform. Crowdrise didn't have enough general donation processing/management tools that we wanted in a fundraising platform.
PROSWe liked to use crowdrise for individual fundraising campaigns centered around 1 specific goal or event. Our fundraisers used it for raising money as they did a race, for a specific program, or for raising money to go on an international missions trip. It's great for college students to create peer to peer campaigns for example.
CONSI did not like how this integrated with our website (or rather the lack thereof).
Patricia
Performing Arts, 1 employee
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed February 2024
Mauvais à la clientèle
On peut mettre des vidéos et images pour accompagner la quête
CONSEn gros c’est que je n’ai pas aimé, c’est votre service à la clientèle, une semaine d’essayer d’envoyer une note et la photo de ma preuve d’identité tel que demandées, où on peut voir la photo, ça traîne, ça ne finit plus… une personne sur six personnes me dit que ma carte était pas assez gouvernementale alors que c’était ma carte assurance maladie… Les autres par la suite non pas vu la carte donc ma demande traîne encore. J’ai répondu par mn courriel en lui montrant la note, et qui n’était plus bien datée à cause du délai de réponse, Il m’a répondu que ça ne fonctionne pas comme ça, alors j’ai dû retourner pour une ixieme fois sur votre site Web, remplir votre formulaire à nouveau, pour (esperer) avoir la solution à mon problème. Tout ça pour modifier le numéro de téléphone du contact qui était anciennement à mon collègue. Très frustrant.
Tara
Financial Services, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
GoFundMe has streamlined crowdfunding
The overall experience with GoFundMe is positive and I will continue to use this software in the future if necessary.
PROSI have used GoFundMe numerous times throughout the years and it has allowed me to share a link all over the world for people to donate to numerous causes, including personal causes. With the easy ability to share your personal GoFundMe account, you can allow people from all over to help support your cause or donate to a tragedy.
CONSI believe the only negative experience is the consistent scams that you come across. Though this is no fault of GoFundMe as it is not always possible to determine scams.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed March 2019
Ok to start out
customer service is nice when you are paying for it, otherwise you are pretty much on your own and unable to customize much.
PROSIt is already set up and you can run it with ability to give to your cause. It works for our peer-to-peer fundraising for all our endurance events for now.
CONSTrying to customize and link to partner systems becomes tricky since they want to promote and work on being an all in one system.
Jenny
Mental Health Care, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Gofundme
My best friend passed away & I set up a charity fund in order to get the money for her casket & this app made it so easy to do in my time of grieving
CONSI have nothing negative to say about this charity
Marie
Religious Institutions, 2-10 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2021
Great service.
Overall, I believe this is great resource it’s easy to donate funds.
PROSI like this service. It’s a great way to bring awareness and to raise funds for various causes and people. I have supported a few causes using this platform.
CONSI didn’t really like that some of the causes people were soliciting funds were frivolous in my opinion. However, you always have the option to keep scrolling! So, I did. I have heard that funds are returned to donors if the cause is fraudulent. So that makes me feel a lot better.
Audryn
Mental Health Care, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2021
GoFundMe Charity Review
Overall I would recommend GoFundMe and love this product and what it stands for.
PROSI have found this product quite easy and simple to use. It is a great software to help you stay updated with charities and donate to causes you believe in.
CONSI have not encountered any issues with the software itself. At times I have heard of scams being placed on this to gather money for non charitable causes. However, that is not a software issue but user issue.
Laura
Health, Wellness and Fitness, 1 employee
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
FUNCTIONALITY
1
Reviewed February 2022
GoFundMe not trustworthy
I feel betrayed. I will never donate on GoFundMe ever again!
PROSI used to like GoFundMe and regularly donated, but no more.
CONSGoFundMe said the Freedom Convoy was violent and a threat and GoFundMe said they would keep over $10 million in donations and distribute the money to charities of their choosing. This is so wrong! Then due to public outcry, GoFundMe said they will return all donations. Too late, they are no longer trustworthy especially since GoFundMe allowed violent groups to collect donations through GoFundMe, groups that last summer rioted, burnt cars and buildings, looted and ransacked businesses, beat people up, etc. Not acceptable behavior for a business, to support such activities and such groups!
Ayano
Verified reviewer
Non-Profit Organization Management, 1 employee
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed August 2021
Good for fundraising needs
It's been a good experience thus far. I think that the reputation of GoFund me has allowed it to be a reliable app for fundraising needs!
PROSI like the simplicity in the design to set up your fundraiser. It is a very intuitive platform, very easy to navigate for cross-posting to social media and emails as well.
CONSI would like to see the designs for the fundraising landing pages to be updated and more versatile. It would be more appealing if it was somewhat interactive or allowed for more customization.
Reason for choosing GoFundMe
It was a well known and trusted app
Thet Thet
Hospital & Health Care, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed January 2022
Useful and easy to use
I have been using GoFundMe, mainly for fundraising for charity. I found it very effective and easy to share via social media and several platforms. I did manage to get target reach most of the time and helped several times for those who need the fund. I also donated to other fundraising which is quite easy. You don't need to pay commission or whatever and it does it's jobs. The idea is brilliant!
CONSThere is nothing much I do not like about this ..but probably for the first time setting up the fundraising account, you need to fill up in details which is reasonable I suppose..so I don't mind at all!
Rob
Construction, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Perfect for Fundraising
Working with friends and neighbors in need and or looking for support
PROSI like being able to search for ways to contribute to causes. Either people I know or sometime just randomly.
CONSI honestly can't say anything negative. I have donated to many causes. My sister set one up for her son after an injury..
Ryan
Hospital & Health Care, 5,001-10,000 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Crowdrise saved my life!
I have been a member of the crowdrise community for a few years now and the impact that I have been able to see is incredible. This is the only site that I trust to use and you really see the community of crowdrise in a positive light. The support is overwhelming and the change and response is instant. I will use crowdrise as long as I'm still living!
PROSEasy to use
CONSNo cons!
Jennifer
Primary/Secondary Education, 5,001-10,000 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2021
Fantastically easy way to raise money fir just about any cause!
I enjoy how easy it is to use this software. It has components which are recognizable and intuitive, making the system easy to use and manage. It’s simple and simplistic to use.
CONSThere is nothing that I dislike about this software.