This may be more price friendly than other products, although we pay $3,500 a year, so it's not cheap. I do like the additional features of them mailing out tax receipts / thank you letters.

We are a small non-profit so it was a good mid-range product that was accessible to us.

After 2 years, DonorView is still welcoming our input and looking to enhance their system. This product is easy and cost effective for us.

The customer service has been great, they answer my emails immediately. And it has simplified my life treamendously.

We had become increasingly frustrated with out previous platform in terms of errors, poor customer service and increasing costs. We've experienced the exact opposite with DonorView.

It is very user friendly as an administrator to process one-time gifts and/or set up monthly giving for your constituents.

Our experience has been amazing. The support that everyone at DV gives to their clients is amazing and 100000000% better than what we received with the other software we were using.

Being able to keep credit cards on file and charge them over the phone has been amazing during Covid. The customer service and help in our transition to this software was great.

Just switched and am enjoying an easier and more integrated system.

We like that we can do survey's in the system itself and track responses.

I believe they do have a feature now where you can prearrange and pay to have someone available to assist in an emergency, but it is not standard.

What I like the most is the number of modules that are all integrated out of the box. This drastically reduces the labor time to add people to lists.

This is a disaster if you are trying to steward donors (and ones are left out). I have to login twice each time when I start.

The user interface is really easy to navigate. The company support is excellent and all questions/training is dealt with in under 24 hours.

The ease of use, data integrity, excellent customer service, affordability and constant enhancement has helped to reinvigorate our fundraising and donor relations efforts.

You cannot edit multiple records at once if you find a widespread problem (although DV will offer to write an ad hoc script for a fee).

The support team at DonorView has been wonderful.

Great customer service and experience thus far.

Merging records is extremely easy in DonorView and editing information in a donor record can be completed with ease.

I find it difficult to format a letter, especially because I have no experience with HTML.

DonorView offers a comprehensive platform with integrated functionality to capture donor data from gifts to events to email marketing. Great value for the cost and excellent customer service.

Donorview is extremely customizable. It is easy to input new constituents, and the fluidity in which the events, fundraising, and constituent modules interact is fantastic.

Then as soon as the transfer of data occurs, how quick will they respond. DonorView is excellent in this area while meeting the needs of our business.

It has been buggy and problematic since day one. There are NO data formatting restrictions, so you are going to get data in multiple formats.

The drill-down functionality of the software makes it easy to navigate through accounting transactions and provides a great audit trail.

It has very limited data analysis tools, which is not sufficient for streamlining the human resource department. It is not efficient for onboarding services.

The quality provided is top-notch, and always good to use. It seems the company has a great process in place to ensure customers stay happy.

Originally we had hoped to be able to use the Investment module for our investment pool but I doubt this will ever be possible.

IAVI wanted an accounting solution that integrated with Awards management, Budget, Purchase Requisition and Purchase Orders.

Onboarding was even more difficult than before. We were unable to load any of our existing forms into the system to filled out electronically, so we still had to email or print them for the employee.

The software had to be supported and maintained by a dynamic company with an excellent reputation and strong experience working in the not-for-profit sector.

We could not use it for onboarding, did not allow any place for us to keep notes on employees. It was difficult to navigate.

It's easy to use, intuitive and fits well with my organization's needs. It's a strong product that works as it's supposed to.

There was no way to skim through a lesson. All the i's had to be dotted and t's crossed before moving on.

By working with Serenic, IAVI not only acquired a great accounting software package, but forged a solid partnership with great professionals whose mission is to make your work easy and pleasurable.

When we hit a roadblock, Serenic Tech support never fails to quickly offer solutions to our problems.

We only wanted to invest time and resources in one application. We have been very happy with the choice and the way Serenic meets our needs.

I love the dimensions, the multicurrency features, A/P, Bank, G/L AND AwardVision, as well as the great reporting capabilities (using the Cube).

I appreciate the product because it definitely helps me achieve my fundraising goals.

IAVI wanted to run a powerful financial system without needing a dedicated technical support team. IAVI wanted to report in real time and readily close the books on a monthly and quarterly basis.

Also we wanted a system that could work with multiple currencies, didn't require customization, very user friendly, and integrated well with Microsoft products.

When you buy the Serenic Navigator, you become part of a big family of fantastic professionals. Serenic maintains a very personalized relationship with all its clients.

Once set-up, we found many flaws in the system. It did not help us streamline our HR processes at all.

I have done 2 implementation of the software: in 2007 with Action Against Hunger USA and 2015 with International AIDS Vaccine Initiative.

US Dollar

DonorView is your ultimate ally in the world of nonprofit management. Imagine a seamless platform that effortlessly handles everything from organizing events to engaging donors and launching fundraising campaigns, all in one place. That's DonorView!

Keep track of grants and donations, nurture donor relationships, and execute targeted campaigns effortlessly. Say goodbye to the hassle of manual processes, as DonorView automates online donation processing, event planning, volunteer management, and more. Need to reach out to donors? DonorView has got you covered with email marketing and text messaging features.

Want to engage supporters in peer-to-peer fundraising? Done. Planning auctions, whether live or online? Piece of cake with DonorView. And the best part? You can customize reports to gain insights into your organization's performance, enabling data-driven decision-making.

But DonorView isn't just about features; it's about empowering nonprofits to make a real difference. We understand the challenges you face, which is why we offer top-notch support every step of the way. Whether you need technical assistance or guidance on optimizing your campaigns, our dedicated team, based entirely in the US, is here for you.

So, wave goodbye to administrative headaches and say hello to streamlined operations with DonorView. Join countless other nonprofits in maximizing your impact and achieving your goals. With DonorView by your side, the possibilities are endless. Let's make a difference together.

LongDescription

Recurring Giving

Online Giving

Committee Management

Payment Processing

Application Management

Dues Management

Contribution Tracking

Social Media Management

For Nonprofits

Member Database

eCommerce Management

Email Marketing

Membership Renewals

Gift Matching Management

Grant Management

Mobile Giving

Membership Management

Fundraising Management

Social Media Integration

Volunteer Management

Event Management

Receipt Management

Pledge Management

Member Types

Member Communication

Donation Tracking

Donor Management

Campaign Management

Member Portal

Member Directory

Reporting/Analytics

Member Accounts

Electronic Payments

Personalization

Recurring/Subscription Billing

Online Forms

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Credit Card Processing

Attendance Management

Attendance Tracking

Communication Management

Registration Management

Customizable Fields

Data Import/Export

Email Templates

Contact Management

Mobile Access

Multi-Channel Communication

Event Scheduling

Forms Management

Event Ticketing

Email Reminders

ACH Payment Processing

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Push Notifications

Auction Management

Customizable Templates

Mobile App

Accounting Integration

Event Calendar

Interaction Tracking

Dashboard

Website Management

Real Time Reporting

Campaign Analytics

Customizable Forms

Summary Reports

Search/Filter

Email Management

Customizable Branding

Goal Setting/Tracking

Web browser (OS agnostic)

Monthly pricing based upon number of Constituents.


Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DonorView

In Person

Live Online

Webinars

Documentation

Videos

Canadian Dollar

Nonprofit organizations, educational institutions and government agencies rely on Serenic Software for a reliable fund accounting solution. Their fully integrated suite is accessible in real-time, via their secure web-based system

ShortDescription

Serenic Navigator is part of SylogistMission -- software designed especially for nonprofits, which includes accounting and financial management, ACH support, account schedules, award management, bank reconciliation, document management, budget management, payroll and human resources, reports, analytics, deposits and loans, and field operations.  Our accounting software is tailored to the needs of small to mid-sized nonprofits, especially nongovernmental organizations, faith-based organizations, 

Award-winning Serenic Navigator is built on Microsoft Dynamics 365 Business Central. 

Serenic Navigator includes the functions your nonprofit needs in a single solution, reducing data redundancy associated with disparate systems while improving financial performance visibility, staff productivity and accountability—for users from program managers to the CFO.



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