About Fonteva for Associations

Fonteva For Associations is an association management solution built on the Salesforce platform. This system captures and tracks all member data on a single screen to for association managers.

Its core applications include accounting, fundraising, constituent management, event planning and communications tools as well as e-commerce capabilities for processing product and merchandise sales, dues, subscriptions and registration fees.

Portal area of Fonteva enables members to communicate with one another, pay dues and keep their contact information up-to-date. Committee management module facilitates communications among committee members, track their participation and distribute documents and minutes. The education management module helps in processing r...


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Supported Operating System(s):

Web browser (OS agnostic)

80 Reviews of Fonteva for Associations

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(57)

57

4 stars

(18)

18

3 stars

(3)

3

2 stars

(1)

1

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 80 results

August 2018

Harry A. from Association of the United States Army

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2018

Top Notch Association Management Software

Pros

We conducted an in-depth search and review to evaluate and select an Association Management Software (AMS) for our medium sized Association. There are a variety of reasons as to why we selected Fonteva, but to summarize here are our main reasons for selecting this product. 1. User Experience - The SF Lightning and Fonteva user experience for our end users is clean, simple, and easy to learn. The flexibility it offers is clear and concise to staff and will make their day to day work much more efficient. The system is highly configurable. 2. Community Groups - For a chapter based association like ours there will be many benefits to having this feature enabled. Chapters will have a variety of accessible features that our current AMS doesn't easily offer. 3. Integration - We use a wide variety of other software to run our organization. Salesforce and Fonteva's ability to connect with and integrate is simple and cost efficient. I highly recommend this a solution for your Association.

Cons

No negatives have been found yet. Of course, you'd love for it to be cheaper. Keep an eye on the size of your environment.

October 2019

Julia from ZERO TO THREE

Company Size: 51-200 employees

Industry: Professional Training & Coaching

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

Six months in and loving it

Platform user - we use Fonteva for membership, events and e-commerce. We had a great planning and implementation process. The Fonteva team is honest, transparent, good partners (they tell you when you are trying to do something that doesn’t make sense in the system), and highly responsive.

Pros

Users can adapt functions in meaningful ways to fit their business needs without a lot of admin or other support

Cons

Reporting is not always intuitive and does often require admin support to do higher level reporting

April 2020

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

1.0

Customer support

1.0

Functionality

2.0

April 2020

Fails to deliver on many promises. Lots sacrificed with little payoff.

Pros

I like that it's built on Saleforce CRM.

Cons

Implementation took much longer than anticipated and cost much more than forecasted. Elements of each part of the software fail to meet expectations. Core competencies such as invoicing, events set-up and managment, reporting, renewals, and eCommerce have been faulty. Support does not include support for the whole system. Their business model changed to using 3rd-party companies for setup, configuration, and advanced support. Upgrades are not free, and fees are not controlled and predictable. eCommerce engine fails to meet standards for SEO and basic eCommerce structure. Emails and integration with platforms either don't work or require excessive labor. Renewal and invoice automations can fail.

Reasons for Choosing Fonteva for Associations

Sales process and promises. Built on Salesforce.

October 2019

Vanesa from AMT

Company Size: 51-200 employees

Industry: Information Technology and Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2019

Awesome Product!

Fonteva is a fabulous company but the Fontevans are are absolutely the greatest group of folks to work with!

Pros

Ease of use. We needed a product that would work with our business model which is unlike regular membership processes.

Cons

I think its a great product so far. I have no cons at this time!

Reasons for Choosing Fonteva for Associations

The product is what bet suit our very unique business model.

December 2018

Yimang from The American Society of Human Genetics

Verified Reviewer

Company Size: 51-200 employees

Industry: Non-Profit Organization Management

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

December 2018

A solid Salesforce based AMS

I would highly recommend this to any organization that is looking for an AMS. The ecosystem I mentioned above is the reason that will sure your organization is in the good hand and win in the long run.

Pros

The first and major reason is MemberNation by Fonteva is based on Salesforce, no chance it will be bought out or merged by another company. Second reason is Fonteva provides the bridge that makes it easy for nonprofit organization to use Salesforce to handles its membership, events, community and other functions of a modern organization. Third reason is Salesforce, like Apple, has its own AppExchange market (think it as Apple's App store), if there is any need not covered by Salesforce and Fonteva, there is probably an app for it in the AppExchange market. It is like you have three vendors working on you. This ecosystem is what makes Apple successful, and it will make Salesforce and your AMS successful. It will always be up to date. Last reason is there are a lot of vendors supporting integration with Salesforce/Fonteva.

Cons

Because AMS by its nature is one size fits all, so some more or less customization might be required. Fonteva has its own Join Process, it is flexible enough to match 95% of our existing membership process, we have deal with that 5% by changing our business process.