All SignUp.com Reviews
1-25 of 383 Reviews
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Benjamin
Education Management, 2 - 10 employees
Used free trial
OVERALL RATING:
5
Reviewed March 2021
Excellent in all respects!
Amy
Verified reviewer
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2018
Perfect for event volunteer management
We host an annual conference that moves around the county, so we set up the event, the shifts, and job descriptions and gave local partners the SignUp link to send to their volunteers. It was so turnkey and easy for everyone to understand.
PROSYou can access a free version, which had all the functionality we needed. The automatic shift reminders, the ability to let volunteers schedule themselves and the comprehensive reporting made this an ideal solution for us. It's also super simple to set up and use.
CONSAnything I didn't like or wanted to see was available in the paid upgrade, so I really can't complain when I was getting everything for free.
Anonymous
1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Makes Managing Volunteers Easy!
It's been fun & easy to use! I would recommend it for anyone managing volunteers!
PROSI love SignUp! It's been a life & time saver when it comes to managing my voulnteers. All I need to do in set up the volunteer spots and send a SignUp generated link via mail! No more fielding multiple phone calls to schedule volunteers for an event! Super easy!! I also love the app!
CONSNo downside. The free version is somewhat limited, but if you're willing to pay a monthly fee, SignUp has all the features you could ever need!
Todd
Aviation & Aerospace, 2-10 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Ads will annoy your volunteers
Its a pretty interface, but the amount of ads are embarrassing. Cancel your membership.
PROSNice clean interface with simple event creation and clear calendars.
CONSSoftware is EXTREMELY spammy. There are ads ALL OVER the place. Ads are served on the volunteer page, on the admin page and embedded in the emails your users/volunteers get when the sign up. Also you cannot easily embed the signup page into your own site.
Reason for choosing SignUp.com
I tried several. SignUp.com has a great interface, but the excessive ads make it a loser.
Vendor Response
Hi Todd - We're sorry to hear you had a poor experience on the site. Advertisers keep SignUp free and low-cost for nonprofits, schools and community groups with limited budgets. Your participants are used to seeing ads on sites like Facebook and Twitter, and unlike those sites, our advertisers are always family-friendly. We've done extensive testing and ads do not affect the participation rates of your volunteers. If you prefer, we offer an ad-free experience for a small monthly fee that removes all ads from all SignUps and Group Pages you organize.
Replied August 2019
Shery
Education Management, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Made My Life SO Much Easier!
When I have a program like SignUp.com, I have much more time to do my job more efficiently.
PROSThis school year was my first time using SignUp.com and I LOVED IT! It made a huge difference in organizing all our parent volunteers throughout the year. They even received reminder emails from SignUp.com. Wow! Thank you so much for having this available!
CONSI haven't discovered any weaknesses in this program.
Gene
Civic & Social Organization, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
SignUp to up your game.
My overall experience with SignUp has been great. When I do have a problem with SignUp it is because I forgot a step but then got set strait, so it is all good to me.
PROSSignUp allows the organization to list all the positions, time slots, etc., for an event and once posted, this allows those to whom the information was sent to sign up if they can and want to. This cuts down on time spent calling or emailing individuals asking for their help.
CONSI can not say that I have any Cons; I am sure there may be some for an organization that uses the system on a regular basis and that puts together larger venues. But for us, we love SignUp and recommend it to others all the time.
Reason for choosing SignUp.com
I was told about SignUp as well by another user, so my first and last option.
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed January 2024
Ugliest and most useless site ever
Dumping for something else. POS This needs a revamp and I have no idea why anyone would like it. I had a about a hundred people complain to me about this awful site. They barely could signup.
PROSThe concept is great. But that's it. The execution is awful.
CONSCreate and managing events is the most horrible interface I have ever encountered. Unintuitive interface, crowded, bad workflow. The words you use for menus make no sense to most folks. Also, the site is pretty much unusable with all the crap surrounding the actual "meat" of the site. Folks who come to the site to accept can't figure out what to do. I gave it a shot, but the casual user is left out.
Carolyn
Education Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Excellent for setting up appointments
We are a nonprofit providing free school supplies for public school educators. There are times when we need to schedule shoppers (2 weeks before school starts and during COVID). It has worked seamlessly for us for several years.
PROSOur appointment schedule can be set up quickly and the ability to limit them to one appointment during a shopping period has been invaluable. It sends reminders, communicates with me comments and cancellations, and provides useful reports. Support requests always have been handled quickly and satisfactorily.
CONSSignUp does everything we need it for, so there is nothing I dislike about it.
Michele
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
ECE Non-profit Event Managment
We have been using it for a few years now. We love the ease of use, as do our volunteers.
PROSThose who sign up to donate items or work an event, do not need to provide person information. Only an email address.
CONSThe themes are limited. It would be great if they covered more areas of interest.
Holly
Education Management, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Helpful for teachers
I really appreciate being able to use sign up. It is much easier than trying to get the kids to bring the notes and find a good time to work for each parent. I also appreciate that I can lock the conference schedules so that I know if any changes need to be made instead of being surprised because parents just change things and I have not had time to look.
CONSI did not have any cons with this program. So far it has just been a helpful and free program.
Robin
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy and helpful!
Thank you! I find your setup to be very user friendly. I did not have any problems and I did not hear any complaints about the signup process.
Amy
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
Facilitating Foster Homes for Animals During Pandemic
The Humane Society of southeast Wisconsin issued invitations to animal foster families to use Signup.com as a placement/matching tool for caregiver families and animals in need. With a recent, significant growth of participants and available animals, Signup.com has been an essential tool. We utilize many of the features to provide families with details such as animal age, number of animals, medical needs, anticipated recheck, and environment necessary for fostering. The system was put to the test when pandemic began. WHS was able to place a phenomenal number of animals in caregiver homes in a very short period of time, virtually emptying the shelters and ensuring animals would not be stranded in an institution for the duration of lockdown. A win for all!
PROSSignup.com allows me to preview animals in need of foster care to make a good match between my caregiving abilities and the animals' needs. There are photo options, care notes, and places to include specific data. Real-time updates eliminate double signups of the past, and prevent disappointment. Users can even make requests for transfer and specify their preferred date, time, and location preference.
CONSUsers cannot access Signup while administrators are updating the entries, which is a minor inconvenience and does not detract from the overall ease of use.
Mira
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
One of the best tools ever for volunteer coordinators!
As a volunteer coordinator working with hundreds of volunteers 15 to 20 times a year, I treat it as a multi-use tool - a worksheet, a roster, a plan and a summary or report post-event. It makes managing volunteers on paper so easy. At a glance, I can see how many more I need and for what task, day or event.
PROS1) intuitive 2) it doesn't ask for a lot of unnecessary info from volunteers 3) it's quick and easy to sign up large groups 4) you can attach a volunteer waiver with the paid subscriptions 5) you have the ability to print out a roster, a check-in form or a summary
CONSA minor fix - I would just like to see the ability to use a single email address to sign up multiple groups. For example, a coach who signed up her track team to volunteer, can also use the same email address to sign up her youth church group for the same event. Right now, the same coach needs to use two different email addresses to be able to do that.
Eric
Broadcast Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
Really simple to use, both as a manager and from the volunteer side.
The ease of use. We have a wide range of volunteers with a wide range of computer skills. Everyone is able to sign up, and I have had nothing but positive feedback from our volunteers about SignUp.com. The automatic reminders are great, being able to fun reports with hours is really great for tracking volunteer hours. When I run into other volunteer managers looking for a new system, I always bring up SignUp.
CONSI do wish it had volunteer profile pages. I know not having them is what makes it so easy to sign up, but as a manager I do wish I could gather some more info from our volunteers. Also if it could feed into our database, that would be nice. To be able to cross reference volunteers and donors would be great.
Sandy
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
A Boon for Volunteer Organizations.
I am technically challenged and there are many instances where I need to ask for help. The SignUp team is quick to respond and provide clarity in their responses.
PROSIt is easy to use and I appreciate that SignUp automatically contacts my users with reminders and if there are any changes
CONSThe advertisements that we realize is necessary since this is a free tool. We can get it advertisement free and might do that in the future. Covid has limited our resources.
Vendor Response
Sandy, thank you for taking the time to write a review for SignUp. It's so great to hear that you find our volunteer management software easy to use and our customer support team quickly responsive. We're proud to power the GOOD work of volunteer coordinators like yourself! Tara M. SignUp Marketing Manager
Replied December 2021
Sue
Education Management, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2020
Sign Up Review
I used this in my classroom mainly for parent teacher conferences. Once I had to be gone for a week from students so I was unable to send out regular paper notes. This is when I found Sign Up. I was able to send my parent conference notification and sign up list electronically. Within the week most parents had already signed up and I was ready for conferences though I had been away!
PROSI loved this software because it allowed parents in my classroom to sign up for parent conferences, party items, and just overall information regarding special events in my classroom. Parents signed up for a time slot or an item to bring so that another parent would not sign up for the same item/time. It was so easy--no notes to send home, no reminders that had to be printed. Sign up even emailed the parents when their conference/item was due!! So easy!
CONSIt was a little difficult to figure out at first. It notified me that the invitation had been sent, but it did not always let me know when a parent signed up. Sometimes, I checked it periodically to make sure parents were signing up. Perhaps I was doing something wrong.
Elise
Sports, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
signup.com review
its great - it allows us to publish a roster in advance, and vary how many volunteers we would like each day. Then once we email the link to members, they can easily see which spots are available and commit to one.
PROSthe software's brilliant - I love it - thanks. I used it to manage a roster of cafe volunteers at my local ski club, Mt Cheeseman, New Zealand. Setting up the roster is straight-forward, and its really, really easy for club members to click on the link and choose a day to volunteer. The system then automatically sends them a reminder, and tells the administrator if anyone has cancelled. I liked that the administrator is the only one who sees people's email addresses, and that people signing-up to volunteer don't have to register or provide passwords to log-in or anything cumbersome like that - just name, email and phone number.
CONSEditing the roster took a little bit more time to figure out than setting it up in the first place, but it was still easy
Reason for choosing SignUp.com
ease of use
Amy
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2019
Best Volunteer Management Tool!
We no longer use paper sign up sheets!!
PROSSignUp.com makes managing all of our church volunteers incredibly easy. The best part is reminder emails are sent directly from them so we don't have to worry about it!
CONSSignUp.com does automatically sign people up to receive a weekly news email and users have to be sure to un-select the box so they don't receive this. This can be confusing to some users and some others don't want to receive such things!
Vendor Response
Thanks for sharing your generous feedback, Amy - it's a privilege to help people-power your Good work! Paper-free is a fantastic achievement -- good for everyone & our planet!
Replied July 2019
Karl
Fund-Raising, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed September 2022
SignUp is so helpful!
It makes my job of finding volunteer staff much easier.
PROSI thoroughly enjoy using SignUp for finding volunteers for a concession stand we run at the Nebraska State Fair. It lets me know who has signed up, sends reminders to them and a summary for the week. I also like the message feature as it enables us to get in touch with all of our workers efficiently. Thank you for making this available to us
CONSSome of my volunteers could not figure out how to sign up or delete a sign up they had made. I believe it was user inexperience.
Vendor Response
Karl, We're so happy to hear that SignUp makes your job of finding volunteer staff for your concession stand easier! Here's a help article for participants regarding the signup process - please feel free to share this link with any volunteers that have questions about signing up. It includes a video to walk them through it. https://signuphelp.zendesk.com/hc/en-us/articles/202401360-Help-I-am-trying-to-sign-up-but-can-t-What-should-I-do- Our support staff can also be reached at support@signup.com, if participants need further assistance or have other questions about how to use our platform. (Typical response is within an hour, during business hours.) Thank you for taking the time to leave your feedback! Tara M. SignUp Marketing Manager
Replied October 2022
Kim
Education Management, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
As a teacher I use this product to get parents to sign up for parent teacher conferences.
I especially like that reminders are sent out to parents. I no longer have parents forgetting to come to a conference. I also really like that parents can easily follow the link sent out without having to sign in to the site. My previous sign ups are also saved and this allows me to look back to see who signed up. Parents are also able to change their sign up times without me having to get involved. It is a super fair way do conference sign ups and it makes my life so much easier.
CONSAt this point I do not have anything that I do not like. Since I do not use the site all the time it takes me a few minutes each time to get used to things again. However, it is easy enough to figure out and I have not had any problems getting around the site and getting the job done that I need to do. Thank you.
Keri
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
SignUP is an EXCELLENT system for coming alongside a teacher to setup meeting and events.
TIME saved....many steps are bypassed on the teacher's part when using SignUp, so the relief of not having to send home hard copy letters requesting a parent to list their "top 3 dates available," then having to place parents into a schedule, resend a letter home to parents, etc.... So much TIME saved on teachers' parts. Thank you SignUp.com staff!!! You are so appreciated!
PROSThe task of scheduling my parent-teacher conferences was less challenging, and actually gave the parent "buy-in," holding the students' parents accountable to their own date and time choice, rather than the teacher assigning the parent "a date!" Also, the reminders sent out by SignUp to parents...great help!
CONSThe technology aspect allows the parent "an out" for attending with a simple "click " on a device, the parent can cancel, switch times, etc. My schedule seemed to change a few times in the '11th hour.'
Therese
Primary/Secondary Education, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Excellent site for organizing parent teacher conferences
Parent conferences had the highest attendance since I've been in the Middle School. Saved me a ton of time.
PROSThere are so many pros to this site, I probably will not be able to remember them all. Here are just a few: It gives parents more incentives to come to conferences as they can choose & change their times to their convenience. It uses modern ways of communication so that more parents are apt to use it as there is no pressure and it takes only a few seconds to sign up. It's basic version is free so that schools on a budget can use it. It is user friendly. It has excellent organization. It saves the organizer's time. Who ever designed it understands how to organize events as even the smallest details are covered, for example the sign ups can be locked, email reminders are sent, reports can be generated, other teachers can get live reports of who is coming. Can't think of any improvements. Made my life easier... ;)
Linda
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2018
Great Experience
I had all my information about the volunteers in one place. To be able to click a few buttons and send out a mass email was wonderful.
PROSThank you for creating this perfect way to communicate in the digital age we live in. Setting up the requests and having people sign up by attaching a link in an email was so easy and extremely helpful. We started using the services last year and everything is executed perfectly. To be able to send the group a quick note of thanks after the event and have everyones email addresses at the click of a button couldn't have been easier. We will continue to use for any and all events we need help with.
CONSNothing. We have used SignUp for volunteers and donations over the last 2 years. Everyone has responded well and the software has been very user friendly.
Lori
Non-Profit Organization Management, 2-10 employees
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2019
SignUp.com
We have been very pleased with signup.com and it has saved us time and money not having to utilize staff on the phone or using the mail.
PROSWe do two major fundraisers and a number of concert and other events during the year that we use volunteers for. We started using signup.com about 3 or 4 years ago and it has worked very well for our needs. It keeps our volunteer information in one place and is flexible enough for us to use for various types of events. The set up is easy and once your volunteer's information is in the system it is easy to send out invitations and confirmations for volunteering opportunites.
CONSIt had a small learning curve, but once you have set up an event and figured out the process it works easily.
Ellen
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2017
This program has made scheduling Parent Teacher Conferences easy.
I spent less time setting up appointments. I have a record of the schedule.
PROSThis program is such a great time saver. As a teacher, I have so much grading and planning to do for my students and setting up the conferences used to take so much time away from these essentials. Now, I can schedule conferences without the back and forth communications that used to be the norm with the traditional paper scheduling. Now participants can switch spots without having to contact me. I really like the updates about who has signed up so I can email parents the link again when they have not yet set up their appointment for a conference. Therefore, this program has been a great convenience and I won't go back to paper schedules.
CONSEach slot has to be individually set up rather than being able to put in a timeframe with a start and end time that self populates the time slots.