All Ujoin Reviews
1-13 of 13 Reviews
Sort by
Steff
Public Policy, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Ujoin is THE. BEST.
We have always had an excellent overall experience with Ujoin. I encourage any organization that needs this type of intelligence and outreach / communication capacity to sign up immediately.
PROSStunningly easy to use, with fabulous customer service that is seemingly always immediately there when we hit a snag or need guidance, Ujoin is a powerful tool that provides our member state coalitions with the legislative insights and outreach capacity we could never have expected to be able to afford on our grassroots budget. The Ujoin folks have created a tool that is pure GENIUS, and many of our state activists don't know what they would do without it. Kudos to Ujoin for developing this incredibly strong tool. We are SO grateful for your big brains!
CONSThere is nothing that I like least about this software.
Reason for choosing Ujoin
Ujoin's customer service cannot be beat. We have never just been a number or faceless client. We feel like we matter to Ujoin. They show us we matter. Also, Ujoin beats the competition on price, hands down. You won't find a better cost on the market for the functionality combined with customer service. Ujoin is the best there!
Josh
Non-Profit Organization Management, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2020
Unbeatable for the price
Price. As compared to ANYTHING else in the universe of similar services provided nothing is even remotely as affordable. LIke not even close.
CONSI would love some flexibility and customization. that being said I know the uniformity is a big piece of what makes it so affordable.
Reason for choosing Ujoin
price vs salsa and ease of use for end user vs civicrm
Vendor Response
As far as design flexibility, Ujoin does have an embed feature which allows you to embed the action page on another web page (similar to the way you would embed a youtube video, for example). We are following up with the reviewer for other suggestions for consideration.
Replied July 2020
Anastasia
Hospital & Health Care, 11-50 employees
Used less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed June 2020
Cost efficient advocacy program - need your own database
UJoin provides us with a barebones system to sent advocacy outreach alerts out to elected officials in our target areas. The flexibility of the system's integrations allows us to keep this information in our CRM database in a meaningful way. We are happy with the product we got for the price we paid, and love that there is a lower-priced advocacy system on the market that allows us to reach our advocates and officials without breaking the bank.
PROSThe price and ability to quickly set up action alerts for our different advocacy needs.
CONSUjoin isn't a database, and therefore there was a learning curve for our team as they learned the restraints of the system.
Reason for choosing Ujoin
Price was a huge factor, and when we found a system that provided the minimum product we needed AND integrated with our new CRM at a lower price it was a win for us.
Reasons for switching to Ujoin
The Association was changing CRMs and wanted to move forward with a fully integrated system to benefit all parts of the organization. In addition, we were unhappy with support and presentation of our previous software.
Vendor Response
A quick note on the database comment: Ujoin (and really all apps) technically are a database. You have full access to your database of people who sign your action pages. You can connect this database to other apps using Zapier, and you can also export your list via CSV file. More, with Ujoin you are assigned an account manager who will be your first line of customer support for the life of your account with Ujoin. We can help you through most issues you encounter.
Replied July 2020
Olivia
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
The best advocacy tool i've seen - and we watched a lot of demos
So so easy!
PROSCost, bill tracking features, personal contacts added for action alerts, ease of use and customizability.
CONSNothing! I have been able to really use Ujoin easily and teach my team to do the same.
Reason for choosing Ujoin
cost and ease
Reasons for switching to Ujoin
Salsa contract ending
Chris
Government Relations, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Ujoin makes advocacy quick and easy
Extremely positive. The Ujoin team is accessible and we know our advocacy messages are reaching decision-makers. Just last week a legislator cited a high volume of email on an issue we were working on during a committee hearing.
PROSThe ease of setting up a quick advocacy campaign focused on state legislators is key for us. It's easy to select which decision-makers receive messages. Our members like the campaigns because they can be used quickly and allow a custom message to accompany the talking points. They also find it is easy to share our campaigns. We also like the price and the fact that it integrates well with our CRM.
CONSWe haven't had any big issues. I've occasionally had a question, but Ujoin is always quick to respond.
Vendor Response
Thank you for the feedback & review!
Replied July 2020
Janell
Professional Training & Coaching, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2023
Great Product-Great Support
[sensitive content hidden] is fantastic to work with. He has made himself available with little to no notice to me and my colleagues. We have used this product with success and it has made our advocacy efforts do a 180 degree turn. Legislators are calling US now...what a turnaround!
PROSI've given all suggestions I have at the moment
CONS"Bot in the back" auto-generation of contacts from robots -Ask [sensitive content hidden]
Reason for choosing Ujoin
Ease of implementation; Cost vs competitors; functionality
Marcus
Government Relations, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2020
Ujoin works very well for us.
We use it for several projects and find it a great platform for the cost and we have had great results!
PROSVery easy platform and basic features. Has good reporting and feed-back monitoring for our users. The only real con that we have had is would like to see more graphic options in the "Learn" section, and titles.
CONSThe only real con that we have had is would like to see more graphic options in the "Learn" section, and titles.
Reason for choosing Ujoin
Price, ease of use and no hassle start up.
Reasons for switching to Ujoin
Price, easy of use, and delivery reliability.
Vendor Response
Thank you very much for the feedback. We will be in touch to get more specific feedback for consideration.
Replied July 2020
Ben
Government Administration, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Ujoin is a powerful tool for nonproftis hoping to have our message hear
It is easy to use, and I can embed campaigns directly into our squarespace site.
CONSSome of the more expensive software may look a little sleeker, but we're happy with the end product that Ujoin provides.
Reason for choosing Ujoin
We chose Ujoin after meeting with a staff member on Zoom and he walked us through all our options.
Meredith
Higher Education, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Great support for a small team and grassroots advocacy
Great experience - I have been very impressed by the customer support and prompt communication from the Ujoin team.
PROSIt's easy to use and set up campaigns, the data collected is helpful and easily navigable, there are lots of options and ways to connect with audiences.
CONSI don't think there are many drawbacks to this software. One item that could be developed further is the ability to advocate for a bicameral bill in one campaign versus only being able to showcase the House or Senate pathway/sponsor - it would be helpful to have an option for both in the same campaign.
Michelle
Non-Profit Organization Management, 2-10 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Responsive customer support
It's an affordable option for a young nonprofit and the customer support is highly responsive.
PROSWe appreciate that we can always get live, responsive support when we have a question. With recent updates, they've made the templates very visually appealing.
CONSIt could be more intuitive, though its recent updates have made it more so. Some templates are more functional than others.
Jessica
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2024
UJOIN saved my school district $1,000,000!!!!
My school district was notified for the 2024-2025 school year in a decrease of $1,000,000 in State Aid: a steep loss of funding that would result in significant programming cuts and dozens of staff being terminated due to budget shortfalls. Using UJOIN to send emails to the Department of Education and other departments, enough State officials were contacted detailing the district's requested Appeal that the $1MM in lost State Aid was restored. The Superintendent directly attributed our school district's Appeal being successful due to the volume of emails that were received at the Board of Education and other State department; using UJOIN we were able to easily send over +5,000 emails.
PROSUJOIN was so EASY to use, and unlike other other solutions each email form's landing page could be branded as a stand alone page for any individual cause/organization. At first glance, this gave the email form landing page "authority" and captured users' immediate emotional attention which directly impacted their follow-through and increased form completion/sending rates.
CONSI have nothing significant to say about what not like to! The platform is solid and is in amazing return on investment for the money for it achieves for your advocacy work.
Kelly
Non-Profit Organization Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
UJoin is a great advocacy tool!
It's a great tool to reach people, the support team is easy to work with and open to making the product as usable as you need. It's awesome value for money.
PROSI love the ability to customize action alerts to our constituents and to reach exactly the elected official I need to to impact policy. I love the new visual bill tracker that shows our members where the policy they're acting on is within the legislative process. It's easy to use and has a ton of functions that are helpful to our work tracking and following who is taking action on what.
CONSSometimes the spacing on the final product can look different than intended.
Christine
Non-Profit Organization Management, 11-50 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Helpful in activating people
It's helped us achieve our goals of getting people to take action on legislation, and customer support has been excellent.
CONSIt's not super user-friendly or intutitive.