All SignUp.com Reviews
1-25 of 383 Reviews
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Benjamin
Education Management, 2 - 10 employees
Used free trial
OVERALL RATING:
5
Reviewed March 2021
Excellent in all respects!
Amy
Verified reviewer
Environmental Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed November 2018
Perfect for event volunteer management
We host an annual conference that moves around the county, so we set up the event, the shifts, and job descriptions and gave local partners the SignUp link to send to their volunteers. It was so turnkey and easy for everyone to understand.
PROSYou can access a free version, which had all the functionality we needed. The automatic shift reminders, the ability to let volunteers schedule themselves and the comprehensive reporting made this an ideal solution for us. It's also super simple to set up and use.
CONSAnything I didn't like or wanted to see was available in the paid upgrade, so I really can't complain when I was getting everything for free.
Gene
Civic & Social Organization, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
SignUp to up your game.
My overall experience with SignUp has been great. When I do have a problem with SignUp it is because I forgot a step but then got set strait, so it is all good to me.
PROSSignUp allows the organization to list all the positions, time slots, etc., for an event and once posted, this allows those to whom the information was sent to sign up if they can and want to. This cuts down on time spent calling or emailing individuals asking for their help.
CONSI can not say that I have any Cons; I am sure there may be some for an organization that uses the system on a regular basis and that puts together larger venues. But for us, we love SignUp and recommend it to others all the time.
Reason for choosing SignUp.com
I was told about SignUp as well by another user, so my first and last option.
Todd
Aviation & Aerospace, 2-10 employees
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed August 2019
Ads will annoy your volunteers
Its a pretty interface, but the amount of ads are embarrassing. Cancel your membership.
PROSNice clean interface with simple event creation and clear calendars.
CONSSoftware is EXTREMELY spammy. There are ads ALL OVER the place. Ads are served on the volunteer page, on the admin page and embedded in the emails your users/volunteers get when the sign up. Also you cannot easily embed the signup page into your own site.
Reason for choosing SignUp.com
I tried several. SignUp.com has a great interface, but the excessive ads make it a loser.
Vendor Response
Hi Todd - We're sorry to hear you had a poor experience on the site. Advertisers keep SignUp free and low-cost for nonprofits, schools and community groups with limited budgets. Your participants are used to seeing ads on sites like Facebook and Twitter, and unlike those sites, our advertisers are always family-friendly. We've done extensive testing and ads do not affect the participation rates of your volunteers. If you prefer, we offer an ad-free experience for a small monthly fee that removes all ads from all SignUps and Group Pages you organize.
Replied August 2019
Carolyn
Education Management, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Excellent for setting up appointments
We are a nonprofit providing free school supplies for public school educators. There are times when we need to schedule shoppers (2 weeks before school starts and during COVID). It has worked seamlessly for us for several years.
PROSOur appointment schedule can be set up quickly and the ability to limit them to one appointment during a shopping period has been invaluable. It sends reminders, communicates with me comments and cancellations, and provides useful reports. Support requests always have been handled quickly and satisfactorily.
CONSSignUp does everything we need it for, so there is nothing I dislike about it.
Lisa
Verified reviewer
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Awesome Service
convenience of having everything in one place
PROSUsing SignUp is really easy and makes organizing an event so much simpler! In the past, I had people RSVP by e-mailing me, then I created a spreadsheet of who was coming and what they were bringing, but SignUp does all that for me. No more scrolling through e-mail to make sure I didn't miss one.
CONSNone, really. I could pay for all the bells and whistles, but I don't need them. The basic service is all I need.
Anonymous
2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
FUNCTIONALITY
1
Reviewed January 2024
Ugliest and most useless site ever
Dumping for something else. POS This needs a revamp and I have no idea why anyone would like it. I had a about a hundred people complain to me about this awful site. They barely could signup.
PROSThe concept is great. But that's it. The execution is awful.
CONSCreate and managing events is the most horrible interface I have ever encountered. Unintuitive interface, crowded, bad workflow. The words you use for menus make no sense to most folks. Also, the site is pretty much unusable with all the crap surrounding the actual "meat" of the site. Folks who come to the site to accept can't figure out what to do. I gave it a shot, but the casual user is left out.
Michele
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
ECE Non-profit Event Managment
We have been using it for a few years now. We love the ease of use, as do our volunteers.
PROSThose who sign up to donate items or work an event, do not need to provide person information. Only an email address.
CONSThe themes are limited. It would be great if they covered more areas of interest.
Jennifer
Non-Profit Organization Management, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed January 2024
The free version is great for small non profit organizations to recruit and manage signups for volunteer shifts.
It was a great way for me to recruit and track volunteers for weekly shifts at no cost to me.
PROSI get notices when someone signs up or cancels their sign up.
CONSIt was difficult for me to set up the way I wanted the first time I used it, but I have gotten more proficient with experience. I wish I could go in and sign up and/or delete other people for shifts (maybe I can, but I spent a lot of time trying to figure out how and was not successful. That option is probably available on the versions that you pay for.
Reason for choosing SignUp.com
Another non-profit that I volunteer for was using it.
Holly
Education Management, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2023
Helpful for teachers
I really appreciate being able to use sign up. It is much easier than trying to get the kids to bring the notes and find a good time to work for each parent. I also appreciate that I can lock the conference schedules so that I know if any changes need to be made instead of being surprised because parents just change things and I have not had time to look.
CONSI did not have any cons with this program. So far it has just been a helpful and free program.
Robin
Education Management, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy and helpful!
Thank you! I find your setup to be very user friendly. I did not have any problems and I did not hear any complaints about the signup process.
Amy
Non-Profit Organization Management, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed October 2020
Facilitating Foster Homes for Animals During Pandemic
The Humane Society of southeast Wisconsin issued invitations to animal foster families to use Signup.com as a placement/matching tool for caregiver families and animals in need. With a recent, significant growth of participants and available animals, Signup.com has been an essential tool. We utilize many of the features to provide families with details such as animal age, number of animals, medical needs, anticipated recheck, and environment necessary for fostering. The system was put to the test when pandemic began. WHS was able to place a phenomenal number of animals in caregiver homes in a very short period of time, virtually emptying the shelters and ensuring animals would not be stranded in an institution for the duration of lockdown. A win for all!
PROSSignup.com allows me to preview animals in need of foster care to make a good match between my caregiving abilities and the animals' needs. There are photo options, care notes, and places to include specific data. Real-time updates eliminate double signups of the past, and prevent disappointment. Users can even make requests for transfer and specify their preferred date, time, and location preference.
CONSUsers cannot access Signup while administrators are updating the entries, which is a minor inconvenience and does not detract from the overall ease of use.
Mira
Events Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2017
One of the best tools ever for volunteer coordinators!
As a volunteer coordinator working with hundreds of volunteers 15 to 20 times a year, I treat it as a multi-use tool - a worksheet, a roster, a plan and a summary or report post-event. It makes managing volunteers on paper so easy. At a glance, I can see how many more I need and for what task, day or event.
PROS1) intuitive 2) it doesn't ask for a lot of unnecessary info from volunteers 3) it's quick and easy to sign up large groups 4) you can attach a volunteer waiver with the paid subscriptions 5) you have the ability to print out a roster, a check-in form or a summary
CONSA minor fix - I would just like to see the ability to use a single email address to sign up multiple groups. For example, a coach who signed up her track team to volunteer, can also use the same email address to sign up her youth church group for the same event. Right now, the same coach needs to use two different email addresses to be able to do that.
Eric
Broadcast Media, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2017
Really simple to use, both as a manager and from the volunteer side.
The ease of use. We have a wide range of volunteers with a wide range of computer skills. Everyone is able to sign up, and I have had nothing but positive feedback from our volunteers about SignUp.com. The automatic reminders are great, being able to fun reports with hours is really great for tracking volunteer hours. When I run into other volunteer managers looking for a new system, I always bring up SignUp.
CONSI do wish it had volunteer profile pages. I know not having them is what makes it so easy to sign up, but as a manager I do wish I could gather some more info from our volunteers. Also if it could feed into our database, that would be nice. To be able to cross reference volunteers and donors would be great.
Sandy
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
A Boon for Volunteer Organizations.
I am technically challenged and there are many instances where I need to ask for help. The SignUp team is quick to respond and provide clarity in their responses.
PROSIt is easy to use and I appreciate that SignUp automatically contacts my users with reminders and if there are any changes
CONSThe advertisements that we realize is necessary since this is a free tool. We can get it advertisement free and might do that in the future. Covid has limited our resources.
Vendor Response
Sandy, thank you for taking the time to write a review for SignUp. It's so great to hear that you find our volunteer management software easy to use and our customer support team quickly responsive. We're proud to power the GOOD work of volunteer coordinators like yourself! Tara M. SignUp Marketing Manager
Replied December 2021
Sue
Education Management, 201-500 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
4
Reviewed January 2020
Sign Up Review
I used this in my classroom mainly for parent teacher conferences. Once I had to be gone for a week from students so I was unable to send out regular paper notes. This is when I found Sign Up. I was able to send my parent conference notification and sign up list electronically. Within the week most parents had already signed up and I was ready for conferences though I had been away!
PROSI loved this software because it allowed parents in my classroom to sign up for parent conferences, party items, and just overall information regarding special events in my classroom. Parents signed up for a time slot or an item to bring so that another parent would not sign up for the same item/time. It was so easy--no notes to send home, no reminders that had to be printed. Sign up even emailed the parents when their conference/item was due!! So easy!
CONSIt was a little difficult to figure out at first. It notified me that the invitation had been sent, but it did not always let me know when a parent signed up. Sometimes, I checked it periodically to make sure parents were signing up. Perhaps I was doing something wrong.
Elise
Sports, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
signup.com review
its great - it allows us to publish a roster in advance, and vary how many volunteers we would like each day. Then once we email the link to members, they can easily see which spots are available and commit to one.
PROSthe software's brilliant - I love it - thanks. I used it to manage a roster of cafe volunteers at my local ski club, Mt Cheeseman, New Zealand. Setting up the roster is straight-forward, and its really, really easy for club members to click on the link and choose a day to volunteer. The system then automatically sends them a reminder, and tells the administrator if anyone has cancelled. I liked that the administrator is the only one who sees people's email addresses, and that people signing-up to volunteer don't have to register or provide passwords to log-in or anything cumbersome like that - just name, email and phone number.
CONSEditing the roster took a little bit more time to figure out than setting it up in the first place, but it was still easy
Reason for choosing SignUp.com
ease of use
Amy
Religious Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2019
Best Volunteer Management Tool!
We no longer use paper sign up sheets!!
PROSSignUp.com makes managing all of our church volunteers incredibly easy. The best part is reminder emails are sent directly from them so we don't have to worry about it!
CONSSignUp.com does automatically sign people up to receive a weekly news email and users have to be sure to un-select the box so they don't receive this. This can be confusing to some users and some others don't want to receive such things!
Vendor Response
Thanks for sharing your generous feedback, Amy - it's a privilege to help people-power your Good work! Paper-free is a fantastic achievement -- good for everyone & our planet!
Replied July 2019
Michelle
Education Management, 51-200 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2021
Best Parent Sign Up Tool
I have been using SignUp.com for years, and absolutely love it. It's fast and easy, and helps keep my sign ups organized.
PROSSignUp.com is so easy to set up, send out, and use over and over and over. My students' parents really liked it, too. They liked the fact they didn't have to create an account, and how easy it was to sign up for several things, including bringing celebration day items.
CONSThere really wasn't anything I didn't like about it. It's a great tool! I love using it, and so do the parents of my students.
Reasons for switching to SignUp.com
SignUp.com was less cumbersome to use, and it was easier for the parents of my students.
Vendor Response
Michelle, We are so grateful for our amazing educators like you! Thank you for taking the time to leave your review. We're so happy to hear that our tool is making your life as a teacher a little less stressful and that parents find it helpful and easy to use, too! Tara M. SignUp Marketing Manager
Replied June 2021
Linda
Religious Institutions
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
Bazaar Shift Coordinator
Our church's bazaar runs for five days in the Fall (this includes 1 1/2 days of set-up and 3 1/2 days for the actual bazaar. For two year's I've organized the approximately 150 shift workers using your site and found it a breeze to use and tremendously helpful. Being notified if anyone cancelled helped a lot. Your email reminders a couple days before each worker's shift made my job so much easier. Your quick response to any questions I had was wonderful. The site is so easy for me to use and the shift workers loved it, too. Thanks.
PROSEase of use
CONSWish I could figure out how to go in and add a person's email address after they've signed themselves up but didn't give you that information. They miss out on your reminders if you don't have their email address and I'd like to know how to add it without having to delete their name and then re-enter it. If I delete their name to do that, then they will get an email from you saying that I deleted their shift and gave them a new assignment. This confuses the worker when they wonder why I deleted their shift. Is there a way for me to just add their email address without the worker receiving this notice?
Keri
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
SignUP is an EXCELLENT system for coming alongside a teacher to setup meeting and events.
TIME saved....many steps are bypassed on the teacher's part when using SignUp, so the relief of not having to send home hard copy letters requesting a parent to list their "top 3 dates available," then having to place parents into a schedule, resend a letter home to parents, etc.... So much TIME saved on teachers' parts. Thank you SignUp.com staff!!! You are so appreciated!
PROSThe task of scheduling my parent-teacher conferences was less challenging, and actually gave the parent "buy-in," holding the students' parents accountable to their own date and time choice, rather than the teacher assigning the parent "a date!" Also, the reminders sent out by SignUp to parents...great help!
CONSThe technology aspect allows the parent "an out" for attending with a simple "click " on a device, the parent can cancel, switch times, etc. My schedule seemed to change a few times in the '11th hour.'
Jenie
Libraries, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Organizing volunteers for Library Book Sale with ease
The product is easy to setup and our volunteers find it simple to use. We have been using this service for 3 years and have found it to be a BIG time saver. We shotgun out an email through sign-up.com to all of our registered volunteers. They can go the the sign-up area and choose which shifts they wish to volunteers. We have an active record of our volunteers spots that are filled and the volunteer receives a reminder email a few days before their volunteer shift. The biggest benefit is that I can clone previous events where we typically have the same need for volunteers. Simply change the dates for the event and all of the open shifts are automatically placed into the cloned event. WOW! Love this service!
PROSThe best thing about this product is that it is SO easy to use and setup. Our volunteers enjoy the ease of online sign-ups and the helpful reminders when their shift is near.
CONSI love everything about the service. I have nothing negative to share.
Sarah
Education Management, 2-10 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Preschool User
I love using this program to manage all of my volunteers-from help with the classroom and school to sign-ups for our fundraising events, it is an easy way for families to sign up to volunteer and they send reminders as well!
PROSIt is a fantastic way to manage volunteers for our preschool program-from parent helper, to party sign-ups, parents can sign up at their leisure.
CONSMy only complaint is that with the calendar and scheduling, you can't always see every volunteer spot. It only shows upcoming ones, but if there's a volunteer position that starts in September, and is on-going, you have to go back to September to see that sign up.
Reasons for switching to SignUp.com
Going digital was the way to go and Signup. com was the best program out there to meet our needs.
Karen
Religious Institutions, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2018
A Walk with Jesse
Using this software was an extremely positive experience. I have nothing but praise for the software and the people who manage it. We found a small glitch in the confirmation before our registration opened and emailed tech support. We had an answer and resolution within 2 hours even though the tech request was sent at 5:30 pm! The tech support is amazing! Quick to respond, clear in their resolution and super polite. I would highly recommend this site to anyone!
PROSThis software was very easy to use, even for our complicated schedule of journeys per day. Confirmations and reminders went out without a glitch and our attendance was wonderful. We even used it to request food donations to feed our volunteers during the presentations. For a small church with no budget, the cost to use this software was a God send!
CONSI have absolutely nothing negative to say. This is a terrific resource! Using this site made managing the sign ups very easy and there was no need for me to keep track of confirmations and reminders. Even printing out the registrations was simple to do. This site is truly amazing!
Paula
Events Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2016
I love SignUp.com because it helps our agency organize events and volunteers.
It give us a way to get reports for our events and help us give clear information to our volunteers. I understand the reason for changing the name. However, I like it when it was VolunteerSpot it helped my new volunteers find us easier.
PROSHow easy it is.
CONSIt is really nothing. I just did not like the name change from VolunteerSpot to SignUp. When it was VolunteerSpot it was easier for new volunteers to find us.