All Healthie Reviews
1-25 of 50 Reviews
Sort by
Dr. Jeanette
Health, Wellness and Fitness, 1 employee
Used unspecified
OVERALL RATING:
5
Reviewed December 2023
Healthie Review: Fantastic all in one platform!
Dr. Jeanette
Verified reviewer
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Healthie Is Fantastic For Healthcare Providers
Healthie is an excellent platform that offers multiple functionality: online scheduling, online payment collection, customized packages, customized forms, SOAP note documentation, Telehealth, HIPAA compliance, client portal, free Healthie app, metric tracking, multiple integrations (Fullscript dispensary, wearable technology, etc.), built-in Stripe account that show your package charge and what you will actually receive after Stripe collects its fees. Healthie allows for 1-on-1 sessions, group classes, and virtual programs. Healthie is an overall outstanding platform for healthcare providers like myself who offer multiple types of services: fitness, nutrition, and wellness.
PROSUser-friendly. Excellent tutorial videos to help you get started quickly. Easy customization. Fantastic customer support that reaches out to ensure you don't have any questions. The ability to request clients track their own metrics: weight, height, circumference, sleep, food, water intake, physical activity, and more! As a Doctor of Physical Therapy who owns a cash-based virtual business and provides wellness services, Healthie allows me to capture information about physical activity, food, and sleep for a complete wellness experience for the client. The client portal is also user-friendly and allows me to communicate within the Healthie app via text, PDF, or video.
CONSI don't like that clients have to purchase a package in order to make a payment. I would like clients to be able to schedule a single appointment without me having to setup a special package for the one appointment. I've spoken with customer support about this and future updates may include this as an option.
Reason for choosing Healthie
Healthie offered HIPAA Compliance and was more affordable. It also was a lot more user-friendly and it would allow me to expand my practice more towards the wellness and functional medicine genre instead of fitness.
Reasons for switching to Healthie
I was using Acuity Scheduling then switched to Power Diary because Acuity Scheduling was not robust enough for me with its SOAP notes. I loved Power Diary; however, when I changed my business model to 100% virtual, I needed a platform that allowed me to track nutrition and food intake. With Power Diary, I had to upload forms that the client would complete. This was sufficient when I had a brick & mortar business but would not work when I moved to 100% virtual. Healthie offered nutrition tracking within the client portal so it eliminated a lot of paperwork for me.
Angela
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Healthie for Physical Therapy and Pilates
I am streamlining the services I am paying for and the number of different software systems I have to learn and integrate (saving time). Overall I love it!
PROSI like the visual appeal - coming from traditional health care system it is a lot less clunky and boring. And it matters because I look at it every day! I am not very strong on technology, but Healthie is pretty user friendly. You've got to figure out each different thing you want to do and learn the process which takes a bit ... but I find thats true for any software. Support is very helpful and responsive. Healthie has lots of room for me to grow my practice in several different directions (I could add clinicians, programs, webinars, classes, telehealth or in person) and its one of the reasons I chose it. I don't even come close to using all the features to their full potential - in big part because my background as a physical therapist is a bit different but I love the options like the chat features, goals and tracking. Healthie also has a lot of features on one platform - HIPPA compliant for PT, some basic options for my Pilates classes (which i was able to transition from in person to to online in one simple step when everything shut down in March 2019!!) I don't have to deal with separtate billing and payment, schedulers, documentation systems, and telehealth platforms. they make it really easy! The team is very dedicated to improvements and are receptive to feedback too which is great!
CONSRight now the option for classes tied to packages is a bit limited .... but I'm kind of trying to do something that Healthie was not initially built for (fitness class - more like a Mind Body Online setup). but they are looking into options to make this work - which is awesome.
Reason for choosing Healthie
I had been introduced as a client, then did a 2 week trial for a test drive and just really liked the looks and feel of it.
Carrie
Medical Practice, 1 employee
Used monthly for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2024
Has some great integration features but customer service is horrible.
Has some good features but the customer service makes it not worth it. I will be switching to another product....currently searching.
PROSVariety of integration features Ability to offer passive income
CONSHorrible customer service No customer service phone number to speak to someone for assistance same day. Had to wait for email response or set up a zoom meeting.
Reason for choosing Healthie
Passive income option Really that's the only draw compared to others
Heather
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed June 2023
Weight Mgmt Practice - 6 month update.
I do not recommend this EMR platform for a start-up medical practice. The lack of access to support and how they field questions is my biggest complaint. After 23 years of practice, I have used everything from Epic, Cerner, Sunrise, Allscripts, etc. and I find this platform to be inferior. Also, the delayed billing in this age of technology just doesn’t add up.
PROSMetrics section but its missing DOB Clarity on telehealth videoApp feature is great to send mass texts and communicate with patients on secure-Hippa compliant App. Built in templates Ease of sending a group of intake forms to a patient. Patients can log food, water intake, bowel movements
CONSCustomer Service is delayed (24 hour response time)Customer service requires you to email them videos of your sytem errors. Billing feature is terrible. Stripe. No instructions for patients to navigate website. Very challenging to upload your own forms that require signatures. No integrations with applewatch, whoop, oura ring, garmin (only fitbit and few other antiqated healtg tracking devices)Rx feature is extra monthly payment (use Iprescribe)Fax feature is hit or miss
Reason for choosing Healthie
The built in nutritional page “metrics”. It is more tailored to an obesity medicine practice. One of the least expensive platforms for solo-practice.
Stefanie
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Comprehensive platform for client care
Now during COVID, I have never been so thankful to run my practice virtually through Healthie. I didn’t lose a single client during the pandemic, and instead, have been able to reach more people who need care. I can’t recommend the platform more - especially if you are a growing practice and group practice. The time saved and ease of communication with clients will transform your business.
PROSPrior to Healthie, I was using multiple tools to try and run my business. On top of that, I was connecting with clients using many different apps - it was a nightmare trying to provide tailored support to every client. With Healthie, I now have everything I need in one place - and I can access my account from anywhere, including my phone. The mobile app is a lifesaver. Plus, my clients love working together through Healthie. I’ve been able to provide professional, and secure, virtual care for my clients thanks to Healthie.
CONSThere are even more features that I’d like to see, but the team releases new updates so regularly.
Reasons for switching to Healthie
Prior to Healthie, I was using an EHR platform that was cumbersome for dietitian charting. I needed a better solution to build out my own client paperwork and custom charting forms. With Healthie’s form builder, I am able to do just that - and my clients can electronically complete their forms before our session.
Rebecca
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2021
Improved my practice ten-fold
Overall I have had an excellent experience with Healthie.
PROSHealthie has great customer service. They are adaptable and responsive. They continue to improve the functionality. The organizational level of membership allows for high level activities. The charting notes, programs, billing, superbills and document sharing all streamline my time and energy in my practice.
CONSSome people find it less user friendly. It can glitch from time to time.
Reason for choosing Healthie
Faxing, charting notes, customer service, storage capacity, onboarding.
Leslie
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Excellent
Healthie has made it easy for me to stay organized and HIPAA-compliant.
PROSI love that Healthie is a "one stop shop" for everything I need (charting, scheduling, document storage, faxing, etc.). The customer service representatives are knowledgeable, polite, and quick to respond.
CONSIt was a little tricky to navigate at first. I also notice that I don't have a "back" button when I'm in a client's profile, and end up having to start over with what I'm looking for. Although this may have recently been improved.
Reason for choosing Healthie
Word of mouth. I had a friend/colleague using Healthie and she found it easy to use.
Chelsea
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
One Stop Shop for all my Solo-Preneur Needs
This is my number one most important investment in regards to the daily functioning of my business. This online space is essentially my office while working from home!
PROSThe constumer support is by far #1 reason why I love Healthie. They are always there with quick answers to questions and from my experience, are quick on the draw to fix bugs and make new updates! The second most important reason why I love Healthie is that it covers all of the needs of my coaching business from payments and programs to scheduling and document signing.
CONSI am dying for Programs to be updated. The clients needs to be able to see a spine of the whole program. There needs to be more flexibility in editing modules. Modules should be listed as "Module 1" rather than "Day 1" as it is confusing for the client. I would also love for the app to be more comprehensive and programs be available on the app. It would also be great to be able to integrate email marketing into this system.
Reason for choosing Healthie
Because Healthie does it all.
Barbara
Health, Wellness and Fitness, 1 employee
Used weekly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2021
Healthie
Love the Customer service and see how Healthie has grown since I began as a founding member. At times I am tempted to test competiton(Practice Better) however I still recommend Healthie. I am confident new features will become available to improve look and ease. IS IT POSSIBLE to send new clients a basic Welcome to Healthie video tutorial (or a template of content that I can duplicate in my voice) of how to use Healthie for clients (rather than screen shots or pdfs)
PROSAbility to communicate with clients via Chat and not worry about having my email box get too full ; all their records on Hippa Compliant file their labs and housing handouts in folders ; photo food journaling with hunger level and mood with ability to respond with an emoji. Syncing calendar purchase programs
CONSlook (how photo images appear) and feel of experience for client and provider could be easier--more appealing to client. Would love it to look like a kajabi or katra for the client. Space is limited for program descriptions. I would like to attach more than one pdf or image to a chat. I would like to have account with stripe to use with other programs outside of Healthie. I am not sure why i have to reload (from my PC) the frequently used documents to each clients profile. It would be ideal if I can have a Default Standard Documents Folder under all patients documents. Need help or tuturial for clients to sync food journal with MYFITness pal. It would even be nice to have food journal sync with a clients WW program ( I have had clients seek me for support with their Weight Watcher points). How does it sync with the living Plate menu plans or does it?
Reason for choosing Healthie
Loyal customer. Reliable and Responsive Customer support.
Cara
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
The big picture
I found the getHealthie app pieced together the big picture of my practice for me and allows me to manage all aspects of my business at a level I could not before. The ability to embed Healthie into my website in various ways took the need of a web designer out of the picture and I was able to build the website myself. The ability to work on documents together within the Healthie platform is a big time saver and what a help it is to open the client data base and have the clients entire picture there to access in one place. With Healthie, I can manage my clients pretty much with my phone throughout the day. It continues to become a better app every month and i am excited for the integration of retail sales next month. I am hooked!
CONSI am anxiously waiting for the integration of retail sales. I would love a library of training and exercise videos to pull from.
Anonymous
2-10 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed July 2021
Gets expensive quickly
I'm not thrilled with Healthie, especially with this new charge. My employees like Healthie, and it makes their job easier - although it makes my job harder as admin.
PROSI like that Healthie has a lot of automation features and makes client management easier.
CONSIf you're a growing business, Healthie gets expensive quickly. I just added our third practitioner, which was a surprise that it would add $50/month ($600 year) and we're now up to $200/month ($2400 year). For a small business with independent contractors, that's a lot of money and I don't feel like what Healthie provides is worth it. The calendar is not intuitive, admin settings are not all-inclusive, and we still have so many questions. Some of our questions have been answered by 1:1 calls with our account managers, and some have been through the help desk, but neither option are very adept at explaining solutions in a thorough way to someone just learning the system. One issue that I was told was a special option that could be done through the help desk took 7 emails from me to get it set up and now it looks terrible - not at all how it was described to me. It's frustrating.
April
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2017
Streamlined functionality in a clean, easy-to-navigate platform.
A charting and scheduling tool in one, plus patient management & companion app. Clean, easy-to-navigate platform. Healthie also offers useful customer support and business resources to their subscribers.
PROSHealthie is intuitive! Especially when running your own company, you don't have time to spend 20 hours learning to navigate a platform. Healthie has clear navigation, buttons, and tools, both on the provider side as well as the client/customer side and interface. In addition, Healthie's customer support and provider support is second to none. Healthie offers webinars, bootcamps, and useful blog posts as well as guides and manuals free to their subscribers. They really care about helping dietetic entrepreneurs succeed in their businesses by improving their marketing, outreach, and efficiency. Their customer support team is also easily accessible both electronically by email or chat, and by phone. Their responses are prompt and thorough. Healthie has been a very smart investment for my growing business, and I would recommend it to any of my colleagues.
CONSI would recommend any provider test the telehealth functionality on their personal devices prior to any first meeting with a real client, to ensure they are comfortable with the platform, journal entries, how to chart, and ways to troubleshoot any issues that may arise. As with any new technology, there may be personal learning curves to overcome, until you are comfortable with the telehealth platform. That being said, with any issues that have arisen in my experience with the platform, Healthie's support team has been very prompt and accessible, and were able to resolve the issue quickly and effectively with minimal impact on productivity.
Cathy
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed May 2021
Pretty good all-in-one platform that has made my job so much easier!
To be honest, I used to have a few complaints from clients a few years back when things were more glitchy and they were just starting out. But since then, they have made vast improvement, so I hardly hear things like this any more. It's been great growing my practice with Healthie - What they say is true - You really do increase your income with them (if you work hard and use their great all-in-one features). I'm really excited to see what else they have in store for my clients and myself.
PROSI like how it is streamlined to help a nutrition professional "keep everything all together" from billing to faxing to chart noting to even scheduling a birthday graphic for a client! There are so many other features like the app, which you can even modify for those with eating disorders - a huge help! I also like that while no one is perfect, Healthie customer service is always open to more improvements. I've even seen ones I have asked for put into place.
CONSThere are a few glitchy things still happening, but I'm confident that they will rectify these before long.
Reason for choosing Healthie
I sensed they had a good team that was working to improve their product, and they had reached out to me to really address all my concerns.
Niki
Health, Wellness and Fitness, 1 employee
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Healthie Fan
So far, it's been excellent and I know that I can do so much more. I've just started learning more about care plans and I'm looking forward to incorporating that into my practice.
PROSThe product is easy to use and customer support is excellent. I'm sure that I'm only skimming the surface in terms of functionality, but the more I learn, the more I appreciate the software and the ways I can use it to make my job easier.
CONSI'd like to see a macro/micronutrient tracker/calculator incorporated into the software. I'm a fan of photo food journaling but gathering more detailed information from a food tracking application like Cronometer or My Fitness Pal is very helpful. It would be nice not to have to jump from application to application but that might be asking too much.
Reason for choosing Healthie
Truthfully, my mentor introduced me to Healthie and I haven't found a reason to change. I also really appreciate the business mentorship program. [SENSITIVE CONTENT HIDDEN] has been a lifesaver and as someone new to the nutrition/dietetics field, she continues to push and help me grow.
Leslie
Verified reviewer
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
4
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2018
Run Away
I'm glad other practitioners have had great experience with this platform, but my advice is to look elsewhere for a reliable EMR. I now use PracticeBetter which is excellent...and less expensive to boot. I haven't had one single issue since I implemented, nor have my clients. Run away. Fast.
PROSI liked the user interface. It was clean and pretty easy to navigate.
CONSI don't even know where to begin there are so many things wrong with this platform. In my knowledgable opinion (I'm a superuser and beta tester in both iOS and Windows operating systems) this application is not even beta level. First of all, none of the forms I created worked correctly as either intake or charting forms. Some of the information my clients entered didn't save or was auto-filled and saved in the wrong places on the form. I ended up re-entering my clients' data in the intake forms myself. BIG time waster! The same for charting. I lost an entire counseling session's (that's 2 hours!) charting notes, as well as the info entered by the client. Just gone, unrecoverable. That of course, is when my clients could actually access the forms in their portal, which most of them could not. Customer service was horrible. I can wait 10-30 minutes for a response to critical problems, but not 3 days, and most of the time I was given canned responses to my questions and obstacles that were anything but helpful and certainly did not resolve anything. The Telehealth platform was also unpredictable. I could initiate video calls but clients could not join the call. Clients were unable to sign in to their portals. Just today, despite my having cancelled my subscription 3 weeks ago, one of my clients received a session confirmation email from Healthie! This platform cost me valuable time and money and, most importantly, credibility with my clients.
Tricia
Medical Practice, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed August 2020
Great idea but still a work in prigress
Ease-of-use from the consumer end, good visuals, able to easily upload, and edit forms,. Intake flow is excellent. Assistance with building forms is also very good.
CONSLots of quirks and bugs, seems to lose connection with my calendar frequently and then patients get scheduled at a time when I’m not available. Patient can’t be in more than one group, or program at the same time, and when you’re running multiple programs simultaneously the patient needs to be in more than one program. No ability to talk one on one or directly with any customer service representative. You have to send an email, and then they will get back to you, usually this is pretty quick lesson one day however sometimes it is longer even when there is a time pressing issue.
Reasons for switching to Healthie
Still healthy doesn’t do like prescription writing, and lab ordering. Haven’t done one system to do everything I need yet.
Anonymous
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2017
Fantastic! Made starting my own practice easy!
It was quick and easy to use.
PROSThere are so many things that I like about this software. I'll start with the photo food logging as it's key to getting results with my clients. To be able to see what my clients are eating and drinking and provide feedback directly is awesome. I also really like all the practice management features like scheduling, charting and billing. Really makes managing my own practice possible. And lastly I'm very impressed with the support. Whenever I have a question, the support team is ready and available and you can tell that everyone is very dedicated to the software.
CONSThe thing I like least about the software is the goals feature. Key to nutrition counseling and behavior modification is setting goals. I find this feature to not be very client friendly. I would like my clients to easily be able to see their goals on the phone app but it's difficult. I would also like to be able to archive goals and keep only current goals active. Because the software doesn't allow this, the goals build up with ongoing clients and it's confusing for the client to know which ones they're currently working on.
Nicole
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
5
Reviewed July 2023
Healthie Review
Overall, if you have the ability and know-how to set up an EMR platform completely on your own healthie is great! Do not expect to get support from the customer service team. There is not a "person" you are able to talk to, only email communication so if you have an issue you are at the mercy of their non-responsive team.
PROSThe features I like the most about healthie are the HIPAA compliance/patient portal. I also like that the platform is all in one, EMR, portal, faxing, with some lab integration although this is still building.
CONSThe customer service is absolutely awful. I wasted a great deal of time and money trying to get this platform set up. The customer service team would not respond to questions/concerns for sometimes a week or more at a time. This makes it very difficult to run a practice and cost me a ton of money in the beginning. The team also does not like to take accountability for their lack of support.
Jocelyn
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2020
Best Customer Support
Absolutely warm, wonderful, responsive, friendly, supportive from day one!
PROSHere's what makes Healthie stand out. They've created a platform that meets nearly every need of a private practice dietitian. They are constantly evolving the product with new and better functionality every month. Most important, their customer support is outstanding. They make it very easy get answers, they handle issues quickly and they look for our input on product improvement. Also like that there is one service and it is not tiered.
CONSI would like some type of nutriton analysis available with the software. But, I don't think I would be willing to pay for it as an upgrade.
Reason for choosing Healthie
The people and the look and feel of the product.
Sherian
Alternative Medicine, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2020
Best all in one software
My experience with HEALTHIE has been wonderful. I would like a little better support when needing to ask questions but they do eventually get back to you. I would also like to see an automatic review section so that clients can do a review once their appt is over.
PROSThe scheduling, charting, billing all in one is the perfect combo.
CONSI would like to see the Care Plan feature be a bit more friendly for alternative health users.
Reason for choosing Healthie
Cost was cheaper and provided more things I needed.
Reasons for switching to Healthie
Cost and more alternative healthcare friendly.
Amy
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed December 2020
Poor customer service, pricing unclear
I am very frustarted with the pricing and lack of customer service.
PROSI thought it would be nice to have the client portal, journal, chatting, and customizable forms. ...
CONSThe customer service is terrible and the pricing is not clear from the start. They kept adding charges with no explanation
Reasons for switching to Healthie
the journal aspect
Sarah
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Awesome EHR
It is a wonderful system
PROSThe system is super user friendly. It is a quick and easy format to communicate with patients.
CONSNothing it was a really great system. No complaints
Reasons for switching to Healthie
This system was a better fit for dietitians.
Aileen
Hospital & Health Care, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
Managing my business has become so much easier since I signed up for GetHealthie
Has saved me a lot of time which is important when running a small business.
PROSEverything in one place- charting, billing,client goals, app for meal tracking for clients, etc.
CONSTook a little time to get used to using, but that would be the same for all companies. Staff was so helpful and answered all my questions in a timely manner. The staff always takes improvement suggestions as well and implements changes to update the software periodically.
Reason for choosing Healthie
The other product had little to no support staff- they made me feel as if it was inconvenient to answer my questions. The staff at GetHealthie are always happy to help and offer many training sessions
Nina
Health, Wellness and Fitness, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Great all-in-one platform!
I love that I am able to run my practice when I'm on the go by using the mobile Healthie app. Everything I need to run my business is within this platform (i.e., intake paperwork, charting, billing, messaging, appointment calendar, videoconferencing, etc.). My clients absolutely love the chat and photo food journaling features. They also love that all information entered into the system is secure.
CONSSometimes the videoconference feature does not work on my desktop (i.e., I cannot hear the client, or vice versa), however, I am able to switch to using my cell phone to complete the session.