360 Payments

RATING:

4.8

(9)
Overview

About 360 Payments

360 Payments is a web-based payment processing solution that helps businesses track and manage in-person, text-to-pay and mobile payments. It enables managers to verify transactions, enhance customer experiences, handle recurring billing activities and capture electronic signatures via a unified platform. The application allows organizations to accept payments through various methods including debit or credit cards, automated clearing house (ACH) and more. It lets administrators ensure compliance with industry regulations, conduct analytics and send invoices to customers via text messages. Additionally, features of 360 Payments include data synchronization, reporting, custom branding, receipt management and data security. 360 Payments comes with an application program...

360 Payments Pricing

Please contact 360 Payments directly for pricing details.

Free trial: 

Not Available

Free version: 

Not Available

No screenshot available

360 Payments Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for 360 Payments

9 Reviews

User Profile

Erik

Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Great group of people! Most honest in the industry!

We received a solid solution for integrated credit card processing into our SAAS automotive shop management system, Omnique.

PROS

Very easy connection using eConduit. We would have used 360 Payments first if we would have known them earlier.

CONS

None that I can think of so far! Working with credit card companies is a pain but 360 changed that for Omnique!

Vendor Response

Thanks for the great review, Erik! We're so thrilled that you're happy with the integration so far. We've worked hard to build something that we and our partners can be proud of and will keep working to improve it. On that note, if there's anything we can do to make your experience with us even better, please don't hesitate to call us at 408-295-8360. Thanks again, Erik! Have a great day.

Replied July 2018

Andrew

Automotive, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Easy to use

Easy to use for both the business and on the customer side.

PROS

Easy to text customers for payment request and simple to read back payment details.

CONS

no complaints so far on this product and its offerings

Priyanshu

Computer Software, 5,001-10,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2023

My experience with 360 Payments.

Overall, 360 Payments is a good choice for businesses looking for a competitive pricing and a range of payment options, as well as strong customer support and advanced reporting tools. However, businesses that require international support or more customization options may need to look elsewhere.

PROS

360 Payments offers transparent pricing with no hidden fees or long-term contracts, which can be a great benefit for small businesses looking for a cost-effective solution.They offer a range of payment options, including credit cards, debit cards, and ACH payments, which can help businesses to provide their customers with flexible payment options.The setup process is quick and easy, which is great for businesses looking to get up and running quickly.Strong customer support

CONS

Limited international support.Limited customization options.Lack of integration with other software.

Rob

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

The most honest group.

PROS

The integration is one of the easiest to complete. Really good support and excellent staff to work with.

CONS

The only issue is when internet goes down, but there is a dial up backup available.

Vendor Response

Thanks so much, Rob! We really appreciate this great review and love that you're thrilled with our integration. If there's ever anything we can do to make your experience with us even better, please don't hesitate to reach out to us at 408-295-8360. Thanks again, Rob! Have a great day.

Replied July 2018

Karen

Automotive, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

We love 360 Payments

360 has given our company great support and answered all questions when we call. There's no waiting for a call back!

PROS

Love that it integrates with our software and we don't have to input everything into a terminal.

CONS

Of course with all payment processing companies the fees are higher if you have to hand key in a card.

Robert

Automotive, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

360 Payments

Saving money on transaction fees and have some great features that we can utilize such as text to pay, online portal, etc

PROS

Great folks to work with. Customer support is spot on

CONS

HAve nothing but positive results with 360

Reasons for switching to 360 Payments

Money savings

Paul

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Easy to work with, easy to set up , great support when needed and good rates

Competitive pricing and ease of use means that it saves us time and money

PROS

Assistance when needed and the good rates, Everything about their system is easy. I like that we are speaking to the same people when we do need help rather than being passed around some faceless call center.

CONS

I am really sorry but I can't think of anything that I don't like. I have to put something in here but can't think of anything bad at all to say.

Vendor Response

Thank you, Paul! We're flattered that you love our integration so much you can't find a single negative thing to say ;) We plan to keep earning your trust and positive feedback every day. That being said, if there's ever anything we can do to serve you better please don't hesitate to reach out at 408-295-8360. Thanks again, Paul! Have a wonderful day.

Replied July 2018

User Profile

Luke

Verified reviewer

Automotive, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2018

Great People, Great Company

PROS

Simple and fast integration. Very Easy to use. 360 Truly cares about their merchants, something that is hard to find in the Processing industry.

CONS

none that I can think of. Every experience I have had with them has been very good. No complaints here.

Vendor Response

Thanks so much for this great review, Luke! We're proud of the relationship we've built with Winworks so far and excited to keep growing together. If there's ever anything we can do to help make your experience with us even better, please don't hesitate to reach out at 408-295-8360. Thanks again, Luke!

Replied July 2018

craig

Marketing and Advertising, 11-50 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed April 2019

360 payments

PROS

Good customer service and fees are not that high.

CONS

Sometimes the terminals need a little fine-tuning, but the customer service is helpful with that.

Vendor Response

Thanks so much for this great review, Craig! We're thrilled that you're happy with our integration. Setting up a new terminal can be tricky as every situation is unique, but our installation and customer service departments are trained to help our customers through any unexpected hiccups. If there's anything we can do to make your experience with us even better, please don't hesitate to let us know. You can always reach us at 408-295-8360. Thanks again, Craig! Have a great day.

Replied April 2019

9 Reviews