We are satisfied with the service and its reliability.

This service integrated well with our other services and forms. The price per usage is very reasonable.

What we found least appealing about the Affinipay service is that our customers had not heard of it but that hasn't caused any problems.

My experience with Affinipay has been excellent.

It's so easy for our members to use! I rarely get complaints or have issues arise. Customer support is excellent.

We changed the way we do our reporting, but it was not a difficult process. My only issue is sometimes the reports don't match the bank statements at the end of the month if deposits haven't yet been processed. Not a big deal though!

unfortunately, there is not much I like about the website and looking up transactions. It super time consuming with going back to each page and then finding the date again and then clicking on each transaction to see the member company so that I can enter the invoice.

While monthly reconciliation this would be a technology issue that would need some tweaking. While reconciling every month the transactions only show the person's name and not the Company that the name is associated. So I have to click on every transaction to see which member company it is for (I am a wild apricot user for our membership) and then when I hit the back button it takes me all the way to the first transaction and then I have to filter back to the one that I was looking at. It would nice if the company name that is associated with wild apricot would reflect.

Exceptional performance and quality

Next generation enhanced with integration

Next generation migration was in multiple steps

Affinipay is SO user friendly and streamlined. It's easy to process payments, provide refunds, and see transaction reports. It's clean, organized, and intuitive. We switched over from a more complicated platform and it's been a breath of fresh air to use Affinipay.

I wish we had an easy way to take in person payments at our conference with a credit card swiper that connects to the platform. Perhaps there is a physical credit card swiper and I just haven't obtained one yet.