Worldline

RATING:

3.2

Overview

About Worldline

Worldline is the world-class leader in payments. In North America, formerly Bambora, Worldline Online Payments is built with features and services to grow your software. Easily accept payments online, in-app, over the phone, and by mail. Automate your billing process, access advanced security tools, and gain valuable insights with robust reporting APIs. Choose your desired level of payment integration, from quick and simple payment links or a hosted checkout form, to a custom branded checkout or full integration with multiple features, such as fraud prevention tools, payment profiles, batch payments for EFT/ACH, void and refund, onboarding API, and more. Gain a team of payment experts with 45 years of expertise and 1500+ software vendors served. Contact us today to ...

Worldline Pricing

Contact Bambora for pricing details.

Free trial:

Not Available

Free version:

Not Available

Worldline Reviews

Overall Rating

3.2

Ratings Breakdown

Secondary Ratings

Ease-of-use

3.5

Customer Support

3.5

Value for money

3.5

Functionality

Most Helpful Reviews for Worldline

1 - 5 of 12 Reviews

Read All 12 Reviews

Adam

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2018

Perfect for processing credit cards

PROS

We use this program as our credit card gateway. We are very pleased with the service and the program is very users friendly. I am able to generate reports for our accounting department to balance the books.

CONS

I don't have any negatives to day. If I would want to change something, I would like an automatic email for my monthly batch report. I have to go into the system and see the monthly totals manually. It would be great to receive that instantly, at the end of the month.

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2023

Great for low fees

Great for small start up, however not appropriate as the business scales

PROS

- Lower fees compared to stripe- Support is great

CONS

- Need to set up accounts manually- Fraud protection can be improved, does not have something similar to Stripe Radar- Can improve handling of chargebacks

Tushar

Food & Beverages, 2-10 employees

Used daily for less than 6 months

Review Source

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2024

It is a Fraud Company

PROS

Nothing to like about for this fraud company

CONS

It is a fruad company. I applied for their services and they asked for a setup fee of Rs. 5000/- to be paid first to move forward. They asked me documents and some vendor invoices and I provided them all. They asked for sign and stamp on vendor invoices I got that done. They asked for certificates for a product, I stopped selling that product and removed it from my website. Still they are saying sign on vendor invoices is pending when I have already sent them signed and stamped invoices. I finally asked for refund of my amount and they stopped picking up my calls, reply to our mails and messages. I finally gave them a warning and they ignored it. Don't waste your time and money on this company. They provide lower commission on some payment methods but its a trap don't fall into it.

Vendor Response

Hello Tushar, Thank you for your review, however, we believe you may have Worldline North America confused with another company as we do not have any correspondence on file with your contact details, and our start-up fee is only approximately $50. We also only have partners in the United States and Canada. If you have any questions or concerns, please contact our Customer Service team at support.na@worldline.com, and we will be happy to speak with you further. Sincerely, Worldline

Replied February 2024

Anonymous

1,001-5,000 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2023

Good payment processing gateway

PROS

Bambora/ Worldline does the features I need the most at a competitive rate. I'm able to export reports which is enough for my accounting purposes.

CONS

Documentation can be improved. Integration with other softwares are limited. Worldline should implement something similar to Stripe Radar for more fraud detection and chargeback protection.

Reasons for switching to Worldline

More secure

Maged

Information Technology and Services, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2023

Good value for the money

Worldline management, account managers and technical staff are very prompt, professional, knowledgeable and helpful. Issues and requests are usually addressed/resolved same day. Great overall experience!

PROS

Integration is seamless once finalised. Little to no issues on an ongoing basis. Good value for the money.

CONS

API features and documentations need improvements. Admin Portal needs some work.Google Pay is missing. Granular reporting is not available.

Read All 12 Reviews