Janet, we appreciate your feedback on using BillFlash. It's great to hear that you've found it fairly easy to use and have a range of functions and reports available to streamline your practice management system. We also understand that integration with EMR systems can sometimes pose challenges, and occasional conflicts with operating systems during updates can be frustrating. We're continuously working on improving these aspects to provide a smoother experience for our users. Your feedback is valuable in this regard, and we take it seriously as we strive to enhance our product. It's fantastic to know that you've had a positive experience overall, and we're pleased to hear that our customer service representatives have been knowledgeable and helpful. We're committed to delivering top-notch support to our users and ensuring that any issues you encounter are resolved promptly. Thank you for choosing Bill Flash based on the recommendation of your EHR system vendor. We will keep working diligently to provide you with a seamless and efficient billing and payment process. If you ever have more feedback or specific suggestions on how we can improve further, please don't hesitate to share them with us. Your input is invaluable in our ongoing efforts to enhance our services.

Replied October 2023