Fiserv
About Fiserv
Fiserv Pricing
Varies based on size of business, number of transactions/
Starting price:
$69.00
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Fiserv
1 - 5 of 27 Reviews
Eve
Verified reviewer
Hospital & Health Care, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
5
Reviewed November 2018
Payeezy is Easy
Easy to use and will continue to use it.
PROSIt is quick and easy to take payments. I love that it syncs with QuickBooks and Invoice ASAP and I can see who has paid and when. Easy to resend receipts.
CONSSometimes the system will lag when talking to other programs.
Ben
Banking, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2022
Fiserv is an Ok Choice for a Mid-Size Bank
We use Fiserv as our ERP system with general ledger, loans, and deposits. The system performs adequately. It could present its information in an easier-to-use, more valuable format.
PROSIt is consistent in the way it works and the information is presented across modules. They do provide pretty good customer service.
CONSThere isn't enough trend data presented graphically. It needs a business intelligence and visualization capability. Nearly everything you want to do with the software that is not exactly day-to-day processing requires additional charges which aren't insignificant.
Tj
Law Practice, 2-10 employees
Used monthly for more than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
THE WORST CUSTOMER SERVICE
THE WORST. THE ONLY WAY TO SPEAK TO AN AGENT IS TO NOT INPUT YOUR BD AFTER LISTENING TO THE LOOP FOR 10 MINUTES
PROSNOTHING, ZIP, NADA, ZERO, NAY, NIL, ZILCH
CONSTHERE IS NO OPTION TO SPEAK TO AN AGENT. 41MINUTES ON HOLD
Reason for choosing Fiserv
NO OTHER CHOICE AVAILABLE, FORCED TO USE THIS HORRIBLE CUSTOMER SERVICE
Kelsey
Banking, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
Great system
Overall I like Fiserv's system that we are using. I think it has a lot of great features and the navigation and easy of use are great. Again, the version that we have is a bit behind so it can be difficult when trying to do new things or implement certain things, but those few things are minor. For us easy of use is one of the most important features.
PROSIt's easy of use for the most part is what I like about it. Fiserv's core systems for financial institutions are very user friendly for front and back office staff. For myself, I can easily create screens and edit existing screens without it being too difficult.
CONSThe version of the software that we have seems to be a bit older unfortunately. This makes certain changes or things that we would like to implement difficult. For somethings in the system it is a one or none where you either give all access or no access.
Russell
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed December 2021
Sneaky extra charges
When I finally gave up on this service due to glitches and increasing fees and went to a more reliable service with lower fees I was hit with a $110 Closure fee! When I started this service several years ago, I had specifically asked if there was a fee to leave the service and was told that there was no such fee.
PROSIt usually worked ok but the connection was poor.
CONSPoor connection. To receive payments I had to stand outside my practice with the merchant terminal held above my head!
Reasons for switching to Fiserv
At the time ANZ fees were high. The Fiserv option seemed more economical, but fees were gradually increased until they were more expensive that the competitors.