Kani
About Kani
Most Helpful Reviews for Kani
1 - 5 of 13 Reviews
MD Abu
Verified reviewer
Education Management, 51-200 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
Kani is a smart Reconciliation & payment service provider
Overall, It has been a blessing for our company. It has taken away a great load from our end & solving the task with effiecieny.
PROSThis software comes in handy out of the box with a lot of functions to offer. It is a great Reconciliation & payment service provider which decreases a big portion of stress for many Fintech companies by collecting data. It is an excellent payment method provider with effective & efficient Reconciliation, compliance & reporting method. It has a strong backend coding that supports almost all debit & credit cards. The software itself comes with a clean UI & a free trial. Furthermore, The customer support team is always there to help us out. They are friendly & very willing to solve the issues that arise.
CONSKani is extremely capable software. This is an advanced type of tool for initial setup. Therefore, the user will need to have some previous expertise to run the software for the first time. Anyway, anyone can follow the tutorial or take support from CRM if they faces any issues.
Samantha
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2020
KANI Experience
KANI allows us to outsource some of our non core business activities to ensure that we have the reports and reconciliations we need without taking our time away from our core business goals. We have worked with KANI for around 3 years and have always received 1st class support and customer service from all of the KANI team.
PROSThe software is very easy to use, the most useful part of the software is that it pulls data from our card processor and card scheme to make daily reconciliations pain free. The software also gives the ability to build and customize reports which we have done to ensure daily/monthly reconciliation and reporting is automated.
CONSWhen there is the need for something that is not available in KANI or something that would work better by making some changes we ask the KANI team to assist us with making these changes and they are always very accommodating and welcome new ideas and enhancement ideas to the product.
Vendor Response
Thanks for the great review of Kani, Samantha! It's great to be working with you and the team at Nvayo - and good to know you're so happy with the service. We appreciate you taking the time to leave a review.
Replied January 2021
Marilyn
Financial Services, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
2
EASE OF USE
5
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed June 2023
Speed issue
My experience is split into two , disappointed on the Speed that has not been resolved and due to other priorities this will perhaps be addressed at later stage. On the other hand a good experience in terms of Kani team-there is a good team with right attitude thus as customer can't really complain about Kani's team but was expecting the tool to be more advanced. There is are good grounds for improvement but I think from Kani side there is some good work to be done to be able to achieve expectation for an organisation like ours within the Financial services sector and Malta Regulatory requirements.
PROSThe aggregation of data is very helpful and drilling down the data is useful for analysis.
CONSSpeed and understanding of the requirements.The dashboard I use it is still not completed as per our requirement list and this is due mainly on the speed of the dashboard and some requirements which were not picked at the submission of the requirement list. The team at Kani has a great attitude and the missing parts of the deliverables is perhaps lack of resources or at times understanding of our sector and regulatory requirements that maybe has not been picked up at an initial stage. I found really helpful the 1-2-1 meetings which they add great value to complete as much as possible the dashboard.
Nicole
Information Technology and Services, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
So much more than a reconciliation tool!
Working with a partner that was able to offer expertise, flexibility around their roadmap, great customer service at a great price was the brief - Kani ticked all of these boxes & more!
PROSWorking with a provider that truly understands the challenges & complexities of what we are trying to achieve with vast industry knowledge & experience & a 'can do' attitude has been a game changer. We decided to outsource reconciliation services as whilst an essential function it is non core business. Kani has allowed us to accelerate implementation, remove heavily manual processes, improve productivity, introduce greater controls & mitigate risks across our product portfolio. The team are knowledgeable, proactive, approachable & patient!
CONSKani are always seeking our feedback to improve their offering & everything we have suggested has been considered & implemented where possible. Direct links to source data (card processor/scheme/payment processors) & interfaces with operational systems will be a future aspiration.
Reason for choosing Kani
Cost Service Team Speed of response
Ester
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
A much needed platform in the Fintech space
We love working with Kani and their awesome team.
PROSKani software is extremely easy to use, very intuitive, works brilliantly and it can fetch data from multiple sources such as processor, acquirer, card scheme, issuer, combining all the data you need in simple, accessible reports. Their CS team is also really helpful and always available.
CONSAs early adopters, we have seen the product improve massively. Every month a new feature is released and the software keeps being updated with new options.
Reasons for switching to Kani
Kani was working better and was cheaper.
Vendor Response
Thanks for your review, Ester! We're super happy to read how delighted you are with the Kani product and service. We love working with you and the team and look forward to continuing to build and grow together!
Replied June 2022