Open edge was easy to set up, it rarely gives us issues. Some days it accepts American Express, some days it does not.

Our dealership's DMS is AFS Solutions. We take payments daily and OpenEdge helps process credit card payments. We really like the ease of use and the simple integration.

We are unable to process CASHAPP credit card payments. Openedge says they are working on this issue but it's an everyday nuiseance.

The staff is very friendly but maybe MGMT requires their salespeople to read Dale Carnegie's How To Win Friends and Influence People. The person I spoke to about this issue used a line straight from the book lol. They're definitely smooth at handling the disgruntled customer who was mad about lack of direct communication about monthly fees. I will be keeping an eye on these costs and possibly researching for another merchant. Entrepreneurs are a wild bunch by nature and don't like being messed with.

Whether genuine or not, I must admit the staff is personable and friendly.

I agree with some of the other negative reviews on this website. Transaction % fee and fee per swipe was discussed over the phone, as I clearly wanted to make it a point to discuss costs, but monthly rental fee was not discussed over the phone. It was written later, at the end of an email, which you can read below. I called and they pretended like it was my fault for not reading it, and were opposed to admitting that maybe their skill as salespeople had something to do with the situation. "I've reviewed your information and the application is now ready for signature. Please click this link to finish and sign CLICK HERE to finish Once I receive that signature, I will submit to my underwriters who usually take about 2 days to approve. As soon as it is, I will have the installation team call you and schedule a time to turn on the OpenEdge feature and show you how easy it is to process cards. Finally, I was able to get our finance team to permanently waive some additional monthly fees (roughly $40/mo) to offset the cost of the EMV chip reader, which is $29.99/mo and covers unlimited replacements if it malfunctions as well as a free upgrade to the latest/greatest every 2 years, so essentially you're getting the reader at no cost and saving around $10/mo." As you can see "CLICK HERE to finish" precedes a discussion of finances. These steps are backwards in the customer's mindset, but obviously in proper order for the salesperson.

You will be much better off by avoiding this company.

They make signing up a very easy process and apparently their fees are "competitive"

Their fees are not competitive; they will gradually increase them and also include added fees. It is a very difficult process to cancel. Still after many follow-up calls and call backs they insist on making the process hard. Competitors such as Squarespace and other providers are cheaper and do not make it this challenging to cancel. Also, if you try to cancel and you have an accent, struggle to understand any points of communication and/or ask the representative to repeat themselves, be prepared for rude service. The customer service representative got frustrated on two separate calls and started criticizing my English. They then hung up and claimed that they cannot provide service because I asked for clarification and to come back with a translator. Very professional.

I am stated my career as progress 4gl developer, now its called progress OpenEdge. It is mostly used by all legacy transaction processing system mostly banking and finance domain. All old banks (like JP Morgan, Wells Fargo) and financial institution are using.

We can develop standalone desktop application as well as web based application. It supports 4gl programming language and relational database. Code written in progress openedge can be run both windows and unix server.

We will not find lot of example of ready to use module like we have in java or in (dot)net.

The membership software we use for our gym requires us to use global payments for our merchant services. The second we find a better POS we will stop using globalpayments

This is software is no better than ANY other merchant services

terrible customer services and absurd fees