PayTrace

RATING:

4.9

(10)
Overview

About PayTrace

PayTrace is a billing and invoicing solution that helps B2B businesses automate accounts receivable processes, saving them time, money, and resources. It allows users to start accepting payments online, in-store, within ERP systems, over the phone, and on the go. The platform offers a variety of integrations, allowing businesses to connect front and back offices with preferred software partners, including accounting software or ERP systems. For developers, PayTrace provides comprehensive documentation and sandbox access, enabling easy integration of services for eCommerce, retail, or business applications. PayTrace provides a secure environment to process payment transactions, taking on the liability of storing credit card data and encrypting sensitive information i...

PayTrace Pricing

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API documentation
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PayTrace Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

5

Most Helpful Reviews for PayTrace

10 Reviews

Dawn

Financial Services, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

PayTrace is the Jack of all Trades for B2B

PROS

Interchange Optimization with little to NO need for additional work on the client's part. Great versatility and excellent customer service.

CONS

Some of the integration products are 3rd party and not as customer service oriented as PayTrace, but no complaints.

Reasons for switching to PayTrace

Benefits for Interchange Optimization and versatility of use through different applications that are valuable for every type of business.

Jill

Furniture, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

User Friendly CC Payment Portal

Security with virtually zero liability to process customer payments in a "in time" manner which assist us in providing ease and security for our customers.

PROS

There are several things I like about using PayTrace...User friendly, portal access, security, and very helpful and knowledgeable customer service. Fast and friendly CS to help resolve and teach clients how to better manage their business using this software. Easy, Friendly service to help clients better manage their business. A+++

CONS

At this point I haven't experienced any issues that would lead me to respond and/or improvement suggestions.

Cheryl

Construction, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

na

I have been happy with this product.

PROS

The only feature that we use is on line credit card payments

CONS

do use it enough to answer this question.

bao

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

CC API processing with PayTrace

PROS

the API is simple to use. the Portal has quick responsive.

CONS

the report could have more functionality such as schedule reporting on certain time of day and on specific days.there should be some notifications if the accounts are locked or password expired.

Bonnie

Education Management, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Payment Processing

PROS

This is a user-friendly process that gives confidence to our families for the security of their payment processing.

CONS

Inability to process ACH or checking account payments.

Justin

Chemicals, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Easy to use portal and Great customer service

Very Happy!

PROS

We just switched from Braintree to PayTrace for multiple reasons. Obviously we want a system that works, is intuitive and provides a high level of security for our customers. PayTrace checks all these boxes, but so far what I am most impressed with is the customer service. Easy to get a person on the phone that is knowledgeable and helpful.

CONS

Nothing bad to say about PayTrace. I am having some issues with getting the PayTrace plugin working correctly on my WooCommerce site, but I believe the issue to be with the plug-in developer.

Reasons for switching to PayTrace

We wanted a solution that was cohesive with our bank, our ERO and or eCommerce platform. PayTrace checked all the boxes.

Alex

Information Technology and Services, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Recommend to use

PROS

We are using PayTrace on Magento 2 website. Stable and nice payment service.

CONS

Transaction expires in 30 days. There is no way to prolong.

Jill

Oil & Energy, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Review

Overall experience is positive.

PROS

I love the ease of use with Keyed Entries. The system is very rarely down and readings/reports are always accurate.

CONS

The cost.

Reason for choosing PayTrace

Cost

Reasons for switching to PayTrace

Cost

robin

Medical Devices, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

paytrace-fast friendly-forever

PROS

paytrace is very user friendly, It allows us to take care of our customers in a timely fashion. customer service support is very helpful , friendly and has the knowledge to care of any problems that arise in the work place

CONS

paytrace is very easy to use, there has not been any issues to report and when technical issues arise you have several different options to reach someone for assistance not just one. you have phone service, email option and much needed information from their website

Chasity

Hospital & Health Care, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Paytrace Review for Imaging Center

PROS

The ease of use. Very user friendly. Very secure

CONS

We do not have any issues with PayTrace.

10 Reviews