Square Virtual Terminal

RATING:

4.7

(34)

About Square Virtual Terminal

Square Virtual Terminal is a payment processing solution that helps businesses streamline processes related to transaction splitting, requesting payments, handling recurring payments, and more from within a unified platform. It allows staff members to issue receipts and share them with customers via email or text. Square Virtual Terminal enables team members to key in credit or debit cards and maintain records for multiple payments types, such as cash, Square Gift Card, checks, and more. It lets employees optimize check-out processes by creating and utilizing an item library with available goods, services, taxes, and discounts. Additionally, it allows users to store customer card details and set up payment schedules on a weekly, monthly, or yearly basis. Square Virtua...

Square Virtual Terminal Pricing

Square Virtual Terminal charges a processing fee of 3.5% + 15¢ per transaction for typed-in payments & 2.6% + 10¢ per transaction for swiped payments.

Free trial: 

Not Available

Free version: 

Available

Square Virtual Terminal order details

Square Virtual Terminal Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Square Virtual Terminal

1 - 5 of 31 Reviews

User Profile

Robert

Verified reviewer

Printing, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Square Virtual Terminal

I can create an invoice for a job, and take payment right there!! Comes in handy on the mobile app!

PROS

I can run a customers credit card via mobile app or online in a web browser! Just pull up an invoice and slect payment method!! EASY!!

CONS

Nothing... I've been using it for years, and with each new feature they add it does more and more for you!!

Reason for choosing Square Virtual Terminal

It was cheaper for transactions, and it allows you to be very mobile!!

Kiersten

Food & Beverages, 1 employee

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

The BEST

Wonderful experience! I live this thing. I use it all the time and it’s the only thing I’ve ever used for my business. I’ve worked in the food industry for years before starting my own business and square is my favorite payment processing and terminal

PROS

The ease of use. I can be at home, at a market, at the studio and I can make seamless transactions anywhere with my cake business

CONS

No cons for the terminal itself. It’s not super expensive, but even if you’re just starting out they offer it on payment plans

Reason for choosing Square Virtual Terminal

I love the look of it and all of the features

Reasons for switching to Square Virtual Terminal

Wanted something that would make taking payments quick easy and convenient for me and my customers

Jason

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed August 2020

Square for us is a dare

I have had a neutral experience with square, i had many problems that didn't meet our bussiness needs but they fixed everything and i returned everything and switched to paypal so i cant really complain to much

PROS

I liked their software easy to use and setup pos system and easy to program inventory and design

CONS

The hidden fees, expensive hardware, and non support for e-commerce solutions for online retail and non square customers. You must buy their expensive hardware and software monthly fees and maintenance fees and high transaction fees vs a standalone like paypal with no fees and all customers welcome

Reason for choosing Square Virtual Terminal

I didn't choose square over paypal i choose paypal and switched from square to paypal and paypal here and couldn't be any happier

Anonymous

2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

3

Reviewed April 2022

Great product, but needs work

I really like the product, ease of use, and portability, however, the connection issues are really a deterrent. Regarding online payments, I think the product is great for an e-commerce store. However, when you're at an event, whether it's on secured wi-fi or mobile data, the connection is really flakey.

PROS

The product is very easy to use and the interface is user-friendly. Square makes it very easy to accept payments in multiple formats including the chip-reader, swipe attachment, and the terminal.

CONS

I am constantly having issues with the connection and the card reader not working. I know Square has an option to accept payments when offline, but I don't have confidence in accepting high-dollar payments with this feature. I've been to several events where multiple vendors around me are also facing the same issue.

Reason for choosing Square Virtual Terminal

Square was being more commonly used amongst vendors and I didn't want to make a jump to PayPal. Even though PayPal is a trusted brand, Square felt more modern and since many small business owners were using it, I decided to go with Square as well. I feel that Square represents small business owners better than PayPal.

Reasons for switching to Square Virtual Terminal

I originally used PaySwipe until I became aware of Square. Square seemed to be more modern and it was becoming more commonly used amongst business owners. I wanted to use a product that had brand recognition, so I made the switch.

Isabel

Arts and Crafts, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Easy to use and set up!

My overall experience has been great. I've only needed their customer service help once and they were awesome.

PROS

It's super convenient. I have clients all over the place and I go to them to create their fantastical portraits. I can take my virtual terminal anywhere and it works!

CONS

I haven't really found anything I don't like about this software. It does just what I need it to do and it works every time.

Reasons for switching to Square Virtual Terminal

Because PayPal kept my money for months and wouldn't pay it out to me and I couldn't seem to get a human who could help me with that issue.