TackPay

RATING:

4.7

(7)
Overview

About TackPay

TackPay is a digital tipping solution that enables cashless tipping via credit cards and digital payment methods. TackPay allows customers to tip service workers such as servers, bartenders, and artists in just 3 taps without needing to download an app. TackPay is designed for businesses across industries looking to implement cashless tipping. The platform makes it quick and easy for companies to manage and distribute digital tips to staff. TackPay provides managers with insights into staff performance through tip feedback. The service is fully customizable so businesses can tailor the digital tipping experience to their needs. Key features of TackPay include seamless integration that allows customers to tip directly from a payment terminal, instant tip disbursement...

TackPay Pricing

Starter - free (5% fee on processed tips, covered by the customer who leaves the tip) Basic - $10/month (4% fee on processed tips, covered by the customer who leaves the tip)

Free trial: 

Not Available

Free version: 

Available

You can create several team o "jar" with different members, rules and QR codes
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TackPay Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for TackPay

7 Reviews

Agustina

Restaurants, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Great

I love how easy it is to use and how kind and responsible the people who work at customer service are.

PROS

It’s really easy to use, as a waitress, you can see how your clients feel about your service and the withdrawal of the tips is easy to request and the payments are done quickly and safely. Would recommend 100%.

CONS

I haven’t had any problems with the app.

Vendor Response

Thank you Agustina, we are really happy about your feedback and that our product is useful for you. Our commitment is to make the tipping process as easy as possible. For any questions or advice we are always available in the internal support (you can find it in the side menu of your app) :)

Replied September 2022

Gábor

Food & Beverages, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

our customers simply love it

PROS

Once it is set up it is super easy to use and also it provides a state of the art user friendly experience. Could not imagine our restaurants without it!

CONS

I cannot think of any cons regarding the use of TackPay.

Aldo

Food & Beverages, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Tipping app

PROS

Very intuitive experience, which allows me to receive tips directly

CONS

I would like to be export transaction history in an easier way

Francesco

Education Management, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Employees engagement product

PROS

Tackpay allows employee engagement, it facilitates the relationship between customers and workers and it can be used to maximize tipping and feedback opportunities.

CONS

Tackpay operates outside legacy accounting softwares: this provides flexibility and an additional revenue source. It is an opportunity that the hospitality industry is just discovering now, as the great resignation trend is consolidating.

Lucas

Food & Beverages, 11-50 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Aumentamos los ingresos

Es dinero que hubiésemos perdido si no teníamos Tack Pay

PROS

Que es muy simple de usar para el cliente

CONS

No hay nada que no nos guste de Tack Pay

Fernanda

Hospitality, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Satisfied costumer

It's been amazing! [SENSITIVE CONTENT] have been helping me from moment one, he has been super patience and really easy to understand. About the software, is been amazing, our tip based team is really happy with the fact that now tips cans be virtual. It has been really good experience.

PROS

The fact that the commission are not really high allows any based team in companies to get even more tips thanks to this.

CONS

The fact that I can not select an specific date to see the tips collected.

Martina

Restaurants, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Fàcil y ràpida

PROS

Con esta app he encontrado una solución para la gestión de las propinas Es muy fàcil y ràpida.

CONS

No hay contras

7 Reviews