About Omnify

Omnify is a cloud-based scheduling and booking solution designed for businesses of all sizes. It offers staff management, billing management, online payment and social customer relationship management (CRM) features.

Website management tools allows users to build mobile-responsive websites with online-registration options. The software integrates with PayPal and Stripe, which allows users to make online payments.

The customer management module allows users to create customer profiles and track interactions within the profile itself. Users can also segment customers based on labels such as lead, active and inactive. The product also offers marketing management, which allows users to create personalized campaigns using cust...


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75 Reviews of Omnify

Average User Ratings

Overall

4.18 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(5)

5

4 stars

(5)

5

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 75 results

November 2018

User Profile Picture

Shannon from Conversion Dojo

Verified Reviewer

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Makes Selling services Online Easy

Customer service is fantastic. I had a few issues when I first started due to not knowing how to use the platform but they were very patient and provided all the support I needed. The UI is easy to understand and support is great.

Pros

You can get up and running selling services or booking appointments online in about an hour. Very easy to setup and use. They have template options for many types of businesses and services so it should be easy finding one that fits your needs. Perfect for adding on to an existing website without having to make major changes to your existing site, simple sub-domain setup and you are ready to go.

Cons

While the templates are nice and easy to customize, if you want detailed customizations you will need to know how to code or have a developer on hand.

May 2021

Rachel from Private

Company Size: 51-200 employees

Industry: Motion Pictures and Film

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Most Flexible Software for the Money

We love Omnify because it allowed us to create a website that allows our users to sign up for slots at the company gym and on the peloton to ensure social distancing. After using it successfully for a couple months we also realized we could use it to allow our users to sing up for other things - like massages and haircuts as well!

Pros

We love how easy to use this software is and how it was completely customizable to our needs. It seamlessly allows our users to sign up for an account and sign up for classes without us having to walk them through it. Representatives are always there to answer my questions when I have them!

Cons

I have come across a few small glitches in the software but tech support has always helped me figured out a way around them and run them up the ladder to IT. I do wish they would go back to a month-to-month payment model though!

Reasons for Choosing Omnify

We liked that Omnify showed how many slots were available for each class time while others did not.

July 2021

Joey from The Pilates Mvmt

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

July 2021

Still a work-in-progress but good support team

Pros

user friendly and easy to navigate have met with some issues in my 2 years of using the software, but am thankful to have [SENSITIVE CONTENT] who helped me out very quickly with urgent tech issues. The help staff varies from each person, I have met not so efficient support members as well, but [SENSITIVE CONTENT] is one of the best I've come across and the reason why I've decided to leave this review! :)

Cons

- class packs cannot be unlinked between specific members - different classes cannot be launched all at the same time (I have to do it one by one) - customers don't have an app on their side; have to keep logging in and on our end we have to explain how to use it to all our new members and supply the booking link

March 2018

Anonymous

Verified Reviewer

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

2.0

Customer support

1.0

Functionality

3.0

March 2018

My launch has been delayed for months, Support stopped responding to me :-(

Nothing as of now as I have been trying to launch for months.

Pros

Ease of use, promising app, interface. This app could be the BEST if the bugs are resolved and if the support team get organized.

Cons

The system has many bugs, and the support team is not consistently responsive. I would like to see some features like showing full price scratched and showing promotion price next to it. I needed a lot of support and still could not launch becuse of the bugs I am facing on almost every feature.

May 2021

Cate from Old Lyme Country Club

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Excellent site, easy to use, amazing customer service

Excellent so far, amazing customer service.

Pros

All of my members have their own accounts and can sign-up for classes and see the whole schedule as I allow it. Everything is done from one link all the time, I do not have to send a daily link for sign ups like with other programs. Customizable, I love being able to change the color and add my company logo to the site.

Cons

Minor con - I like being able to see the classes i have created in my calendar to "make sure I made them for the right dates" but the classes do not show up until my members are allowed to sign up for the class. Makes sense but I wish I could see them all to be sure!

Reasons for Choosing Omnify

Specifically marketed towards Pool capacities, as a pool this was a huge plus, it does what I need it to do while be very affordable and easy to navigate the website.

Reasons for Switching to Omnify

With SignUpGenius I had to send a new sign up link to members daily in order to coordinate with our classes. On Omnify, my users can have their own accounts and access it all from one address.