Domotz vs Heimdal Patch & Asset Management

RATING:

4.9

(91)

Domotz has 91 reviews and a rating of 4.93 / 5 stars vs Heimdal Patch & Asset Management which has 38 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (91)
4.6 (38)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 10, 2024
March 26, 2024
Pros/Cons
  • Pros

  • Great user interface and easy to use. Technical support very responsive and able to solve issue or request in a couple of hours.
  • My personal favorite features include Domotz Eyes with Alerts, VPN on Demand, Network Monitoring, Web-hooks, VLAN support and IoT integrations.
  • Cons

  • The only thing that really bothered us was the constantly changing plan pricing levels. However that has now been eliminated.
  • It lacks 2 features : the automatic cleaning of offline devices after X days offline. It's either we delete all offline device or manually delete them one by one.
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  • Pros

  • Having patches automatically downloaded and installed on many networks is a good thing.
  • Very good and quick response from customer support that are ready to help with all parts of the program.
  • Cons

  • The reporting looks good on first glance, but is not consistent and shows errors inside a small time frame and not a large time frame. When checking the console, these flagged errors do not appear.
  • We've submitted a feature request to reword the reboot agent popup as it is currently somewhat misleading, requiring additional user training.
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Pricing Range
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos