Pointr

RATING:

5.0

(2)

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Overview

Reviews

About Pointr

Our goal is to increase the effectiveness of the pet business, encourage content customers, increase customer retention, and reduce paper waste – providing your business with a single location to manage customer and pet information in a modern and thoughtful manner. Liability waivers, immunization records, and family/pet dashboards are all digitally tracked by Pointr. Multiple pet appointments and recurring ones are simple. The Mobile Grooming Module from Pointr is a clever and user-friendly route management tool. Your clients' ability to make payments is greatly facilitated by integrated payment processing. NEW: PawPass by Pointr is a unique Revenue Share membership model that increases customer loyalty and pays grooming shop owners for using the software. Utilize ...

Pointr Pricing

Learn more here: https://pointr.ewebinar.com/webinar/pointr-the-grooming-software-that-pays-you-back-11985

Starting price:

$12.00 per month

Free trial:

Available

Free version:

Not Available

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Pointr Reviews

Overall Rating

5.0

Ratings Breakdown

(2)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for Pointr

2 Reviews

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Holly

Retail, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2023

Pointr makes my life easier and my business better!

From my initial interaction with their team to using the software for over a year, I have been impressed. The added my customer database and I moved over all of my appointments quickly. After that, the support team has been very helpful in getting Pointr 'dialed in' for our grooming salon and dog daycare center.r

PROS

I love the pet & human dashboards and flags. The scheduling is easy & the reporting is very helpful. I also like that Pointr was built from within the pet industry, by folks that have experience all of the pain points that come from managing grooming salons.

CONS

Nothing really. I was a little worried because they are new ... but, everything has been professional and well done with the Pointr team.

Reason for choosing Pointr

Better support team to work with. Better software features. We plan to add a mobile grooming van and I liked that Pointr already has that built in.

Reasons for switching to Pointr

DaySmart is old and very slow to make changes. Interacting with their support team took forever!

Ren

Retail, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2023

Easy to use! Great software for my business

PROS

The dashboards are great and I love that there are flag features to remind my staff. Reporting is fantastic and easy to use. I like that Pointr came from within the Pet Industry, so a lot of attention to details that I need are already included. My staff loves to use Pointr compared to what we were using previously.

CONS

I don't really have any cons to list. They are new, but everything has been professional and very responsive with the Pointr team.

Reason for choosing Pointr

Better features, ability to add mobile grooming. Plus, they have very responsive support team that is easy to work with.

Reasons for switching to Pointr

We wanted a better support response time. It used to take forever to get a response with our old software.