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Kennel Booker

Kennelbooker is a cloud-based kennel management solution designed to help pet grooming, daycare and boarding businesses or boutiques streamline processes related to online bookings, point-of-sale (POS), client communications and m...Read more about Kennel Booker

MoeGo

MoeGo is a cloud-based pet grooming solution designed to help pet salons and groomers handle client appointments, communications and service agreements on a centralized dashboard. It provides a scheduling assistant, which lets bus...Read more about MoeGo

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DoTimely

DoTimely is a cloud-based appointment scheduling application designed to help pet grooming, dog walking, plumbing, HVAC and roofing professionals manage online bookings, payment processing, customer details and more on a unified p...Read more about DoTimely

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Kennel Connection

Kennel Connection is a pet care facility management software that enables pet groomers, daycare centers, pet boarding and training institutes to handle various administrative operations, such as client management, appointment sche...Read more about Kennel Connection

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Petschedule.com

Petschedule.com is a cloud-based pet grooming solution, which helps facilities onboard new customers and schedule appointments via a monthly or weekly calendar view. Features include data export, customer details, invoice printing...Read more about Petschedule.com

3.0 (1 reviews)

ShakeYourTail

ShakeYourTail is a cloud-based dog grooming solution designed to help salons and businesses streamline processes related to appointment scheduling, document management, online booking and more. Professionals can maintain a record ...Read more about ShakeYourTail

4.3 (7 reviews)

Savvy Pet Spa

Savvy Pet Spa is a cloud based software designed for pet groomers to manage and grow their business using powerful, time saving tools all in the one place. It doesn’t matter if you’re a solo groomer or have multiple salons, if...Read more about Savvy Pet Spa

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Pawfinity

Pawfinity is a cloud-based pet grooming solution designed to help pet salons, kennels, dog daycare and retail pet stores organize client and pet data, schedule appointments, and process payments. The integrated point of sale (POS)...Read more about Pawfinity

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PawsAdmin

PawsAdmin is a cloud-based pet management solution designed to help businesses streamline processes related to invoicing, marketing, point-of-sale, online booking, employee scheduling and more. Professionals can track purchase and...Read more about PawsAdmin

5.0 (3 reviews)

The Groomer's Write Hand

The Groomer's Write Hand is an on-premise solution designed to help pet grooming businesses book recurring appointments on a weekly, monthly or daily basis, send email reminders to owners and maintain pet profiles. Features includ...Read more about The Groomer's Write Hand

5.0 (2 reviews)

Petbeing

Petbeing is a cloud-based online booking and business management software designed to help the pet service industry manage prices, clients, records, booking history, staff and more. The platform lets businesses run online offers a...Read more about Petbeing

5.0 (1 reviews)

Barkley HQ

Barkley HQ is an all-in-one software and management system that makes running a pet grooming easy. Built to meet the unique needs of the grooming industry, Barkley HQ is easy to use, efficient, and reliable. It has all of the feat...Read more about Barkley HQ

4.0 (3 reviews)

PetManager

PetManager is a Windows-based pet salon management solution that helps businesses streamline operations related to appointment booking, inventory tracking, payment processing, staff management and more on a centralized platform. I...Read more about PetManager

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Walkles

Walkles is pet care and dog walking solution that helps pet sitters, groomers and trainers streamline processes related to scheduling, invoicing, client history tracking and expense monitoring, among other operations. Administrato...Read more about Walkles

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GroomPro POS

GroomPro POS is a pet grooming solution that helps businesses manage bookings, generate invoices, track customer history and create revenue projections, among other processes. The appointment management module provides a built-in ...Read more about GroomPro POS

4.8 (6 reviews)

Avalon

Avalon is an on-premise solution that helps dogs and pet grooming salons manage bookings, payments, inventories, commission rates and more. The search functionality enables users to browse through client or appointment details by ...Read more about Avalon

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Envision Paws

Envision Paws software is a cloud-based system designed to help manage every aspect of your grooming business. Envision is here to assist with online booking, inventory management, and client reports along with features like reput...Read more about Envision Paws

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Groomy

Groomy is a cloud-based pet grooming software designed to help small businesses manage appointments, client information, pet profiles and more on a centralized platform. Managers can send reminders to inform customers about upcomi...Read more about Groomy

4.7 (3 reviews)

Groomsoft

Groomsoft is a cloud-based software designed to help pet grooming businesses manage operations related to bookings, reservations, payments, billing and more. The platform enables organizations to create recurring appointments and ...Read more about Groomsoft

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DaySmart Pet

This easy-to-learn software is perfect for any size grooming salon, day care, mobile groomer or training business! DaySmart Pet will save you time with online appointment management, automated text notifications, vaccination tra...Read more about DaySmart Pet

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Buyers Guide

Last Updated: March 15, 2024

What is pet grooming software?

Pet grooming software helps pet grooming businesses to schedule appointments, manage customer information, track pet details, and handle billing and payments. This software also automates day-to-day administrative tasks and centralizes essential data in one place, making it easier to organize schedules, follow up with clients, and manage financial transactions. This enables businesses to improve productivity and enhance client satisfaction.

What are the core features of pet grooming software?

  • Appointment management: Helps monitor real-time schedule, allowing grooming appointments' rescheduling and cancellation if required. This feature helps avoid double bookings and ensures a smooth flow of clients. Additionally, it sends automatic reminders to pet owners, reducing the chances of missed appointments.

  • Client management: Stores detailed records of clients, both pets and owners. This includes contact information, pet details (such as breed, age, and health notes), and service history. It simplifies communication by enabling easy access to client data for sending reminders, updates, or promotional offers.

What are the benefits of pet grooming software?

  • Simplifies appointment scheduling: Pet grooming software provides a centralized platform where customers can view the available time slots, book appointments, and adjust schedules. It automatically updates the calendar of the pet grooming business in real time, preventing double bookings. Pet grooming tools also send automatic reminders to reduce no-shows which enhances administrative operations.

  • Enhances customer management: Pet grooming tools consolidate and centralize client information, including detailed pet profiles and service histories. This allows for tailored communication, such as targeted promotions and personalized reminders, which, in turn, improves customer engagement, increases retention rates, and helps attract new clients. 

  • Facilitates pricing customization: Pet grooming software allows you to set various service rates based on varying requirements, such as type of service, pet size, breed, or any additional treatments. This flexibility ensures that pricing reflects the actual work involved in grooming different pets. The software also handles discounts, package deals, and promotional offers, making it easier to manage and adjust pricing strategies in response to business needs or customer demand.

What are the potential issues with pet grooming software?

  • Limited breed database: Having limited information about different animal breeds may restrict your ability to provide personalized grooming options or health considerations that cater specifically to the unique requirements of each breed. This can lead to inaccurate service recommendations or improper care instructions for less common breeds, potentially affecting service quality and customer satisfaction.

  • Inefficient inventory management: Inadequate handling and oversight of stock levels can lead to problems with tracking and replenishing grooming supplies, such as shampoos, conditioners, and other grooming tools. Without accurate inventory tracking, you may run out of essential items unexpectedly, disrupting service delivery. This inefficiency can cause delays and impact the quality of grooming services, ultimately leading to customer dissatisfaction.

  • Restrictive reporting: Limitations in the software’s ability to generate detailed and customizable business reports, including business performance, customer trends, and inventory levels, can hamper decision-making. Without these reports, you may not have sufficient data to identify areas for improvement, forecast demand, or make strategic decisions effectively. This can lead to missed business opportunities and a struggle to adapt to changing market conditions or customer needs.

How much does pet grooming software cost?

Most pet grooming software solutions on the market are priced on a “per month” basis, and their entry-level pricing plans range from $20 to $105+.* An enterprise-level event pet grooming platform that’s priced higher may include additional features such as an activity dashboard, calendar management, and customizable branding.

*The pricing included is for the entry-level/lowest-priced offerings found on vendor websites as of Feb. 28, 2024.

What is pet grooming software used for?

Pet grooming software typically helps pet grooming businesses manage operations. However, it can have multiple use cases based on the data you feed into the system and the available software features. 

  • Financial management: Pet grooming software allows you to generate invoices for services rendered, process payments from clients, monitor expenses related to supplies and equipment, and generate financial reports. Managing these tasks via a single interface keeps your financial data organized, allowing you to monitor your business’s financial health without any mess.

  • Marketing and promotions: Pet grooming software maintains a record of client data that you can leverage to execute targeted marketing campaigns and promotional offers. You can analyze the data to understand customer preferences and services to create personalized email or SMS marketing campaigns and inform clients about new services, discounts, or loyalty programs. This capability enhances customer engagement and retention by delivering relevant content that appeals to individual preferences. 

  • Reporting and analytics: Pet grooming tools allow you to utilize the data collected from daily operations to generate detailed reports and insights. With this functionality, you can assess performance metrics such as sales trends, service popularity, customer retention rates, and overall business performance. This allows you to identify strengths, pinpoint areas for improvement, and make data-driven decisions to enhance business efficiency and profitability.

Which tools integrate with pet grooming software?

A pet grooming system can integrate with various tools to optimize pet grooming business operations. We looked at thousands of reviews from users of pet grooming software to identify products that users frequently mention integrating with their pet grooming tools:

  • Square Point of Sale is a merchant service and mobile payment solution. Integrating it with pet grooming software simplifies payment processing, enhances customer checkout experience, and simplifies inventory management, allowing for efficient service delivery and improved business management in pet grooming services.

  • DaySmart Salon is a salon management tool. Integrating it with pet grooming software optimizes appointment scheduling, client management, and inventory tracking, ensuring efficient service delivery and enhanced customer satisfaction in the pet grooming industry.

  • QuickBooks Online is an accounting software. Integrating it with pet grooming software automates financial tasks, improves invoice and payment tracking, and delivers real-time financial insights, simplifying financial management for pet grooming services.

  • Google Calendar is a scheduling tool that facilitates time management. Integrating it with pet grooming software enhances appointment scheduling, sends timely reminders to clients, and coordinates staff schedules efficiently, ensuring smooth operations and improved customer service in pet grooming businesses.

  • Broadly is a customer engagement tool that helps businesses manage online reviews and client communications. Integrating it with pet grooming software boosts online presence, and customer communication, and helps businesses gather feedback effectively. This promotes a positive reputation and enhances customer satisfaction in pet grooming services.

We identified these integrations mentioned most often in verified reviews of pet grooming software published on Software Advice within the past two years (as of Feb. 28, 2024).

Considerations when purchasing pet grooming software

  • Evaluate data storage space. The data storage space provided by various pet grooming tools can vary. This space determines how much client and business information the system can hold. Adequate storage ensures that all records, including detailed client profiles, appointment histories, and financial transactions, can be securely stored and accessed without space limitations. 

  • Check customer communication tools. Customer communication tools such as email, SMS, push notifications, and live chat facilitate direct and efficient client interactions. They allow you to send appointment reminders, promotional offers, and personalized messages, enhancing the customer experience and engagement. These tools in your pet grooming solutions can reduce no-shows, encourage repeat business, and help build strong client relationships. 

  • Consider mobile accessibility. Mobile accessible pet grooming software offers flexibility and convenience for business owners and clients. It allows you and your staff to manage appointments, view client information, and update service details from anywhere. For clients, it simplifies the process of booking appointments and receiving updates. Opting for a mobile grooming tool significantly enhances operational efficiency and improves customer satisfaction.

Source

Products evaluated for the pricing calculation were taken from Software Advice’s pet grooming software directory. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Software Advice’s directory that offer them.

Disclaimer: This pet grooming management software buyers guide was authored by Software Advice’s content team. We develop our guides using the author’s expertise, insights from 2M+ unique user reviews, and our proprietary data science algorithms to identify trends in user sentiment, preferences, and priorities. Some text was generated with assistance from AI tools.