All Swiftlane Reviews
1-25 of 42 Reviews
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Vivian
Verified reviewer
Education Management, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Swiftlane Review
Great
PROSEasy to use on the phone because I always have my phone.
CONSI hate when it logs outs and cannot remember my password.
Reasons for switching to Swiftlane
The apartment complex made the change.
Niki
Computer Software, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed April 2022
Beyond satisfied
Swiftlane has been so useful to my company and my team, and I am so happy to have come across it during my juntos search.
PROSThe device is very easy to use. The fact they there is video intercom and the ability to unlock doors remotely has been instrumental, especially during the pandemic. Having a log of everyone that accesses the offices is key. Employees are amazed with the facial recognition for accessing the offices, and Swiftlane is perfect for granting access to vendors. 10/10 recommend.
CONSGetting the device installed in our Canada office was not as simple, but we can allude it to the fact that the electrician that installed it had never installed a Swiftlane device before.
Reason for choosing Swiftlane
Video intercom; the fact that the product acts as a doorbell
John
Sporting Goods, 201-500 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed April 2022
Not thrilled
Nonexistant
PROSNot necessary. It just is a program that has not bettered my experience
CONSConstant problems. Sometimes the gate will not open, and I mousy have my iPhone to enter.
Jeff
Business Supplies and Equipment, 2-10 employees
Used monthly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Review by installer
Excellent experience
PROSSwiftlane is VERY easy to install, and their technical support is excellent whenever we've needed assistance on-site.
CONSMake the SwiftReader X POE so only one wire run is needed.
Reason for choosing Swiftlane
Price, customer support, ease of installation
Julieta
Electrical/Electronic Manufacturing, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Reliable product
Extremely satisfied with the product performance as well as customer service, they follow up immediately when there is an issue.
PROSSince it is a software that I use daily to enter my apartment building garage, there has been little to no downtime in the last year that I have been using it, so I am extremely satisfied with it.
CONSIt looks like can only open the garage door when I am close to it and not from my apartment in case I want to let someone in.
Kelsey
Hospital & Health Care, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2022
I love it!
Swiftlane is a wonderful tool. I can let visitors and delivery personnel into my building quickly and safely all from my smartphone.
PROSIt is user friendly. I can let visitors and delivery personnel into my building quickly and safely all from my smartphone.
CONSThe passcode I use to get in and out of my building is very lengthy. I would love a fingerprint scanner so I don’t have to worry about forgetting my passcode.
Katie
Accounting, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great product and makes apartment living easy!
Very good system, and I am happy to use it! It makes living in a large apartment complex easy and simple.
PROSBuilding access and user management has never been easier. Software is easy to use, and guests talk about how easy it is to use.
CONSThe account establishment process took quite a bit to set up. It seemed a bit painful in the very beginning
Snehalsinh
Design, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed May 2022
Best security system
Its easy to use. You can give access to your guest from your phone.
CONSThe face recognization device is little slow, I think this can be improved
Sean
Hospital & Health Care, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed April 2022
Paddlers Point
The face ID is a convenient for entering the building
CONSWhen the product is not operating correctly it takes the landlord awhile to get it serviced
Sheri
Information Technology and Services, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
Great for security!
I think this is a great security and visitor management system. I enter my building securely and I also am notified of visitors that enter my gate code.
PROSI love that Swiftlane has facial recognition and allows me to scan my face to enter my building. Top notch security system.
CONSSometimes it takes long to detect my gate in the app, in order to open it.
Mansi
Computer Software, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Easy to use
When i come back to my apartment It is Easy to access for daily use.
CONSNo any cons so far. I like the swift -line app
Shivam
Hospital & Health Care, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
It's easy to use
It's really useful and easy to use on daily basis
CONSI like it the most other then other software
Joi
Real Estate, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed April 2022
Easy To See Who’s Coming To Your Door
This system got installed in my building, I live in a small condo building. We were having issues with package deliveries and some being stolen. Swiftlane was our resolution! Love that you can physically see who is delivering packages when they buzz you. It all comes right to your phone for ease!
CONSThe mailman had an issue getting into our building when we first got this installed. But I got him on the phone with our property manager to get him set up with a private way to get in to fill mailboxes, daily. So that was a pain at first.
Tabatha
Retail, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed May 2022
Great Company, Product and Customer Service!
The ease of use with the app and the remote access.
CONSNot realizing that the installation for their products is separate and subbed out but they use a great company Armstrong.
Dawn Anne
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Safe & Easy Entry
Very happy with set up of app.
PROSNuce to mot fumble for a key to get acess to my apartment.
CONSNothing bad to say. My 1st experience utilizing this keypad program.
gretchen
Religious Institutions, 201-500 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Great security
Great
PROSSecurity of building and ease of getting to where you need to go
CONSForgetting passwords, and guests having access
Elizabeth
Medical Practice, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2022
Great User Experience
Love this!
PROSImmediate access feature is so easy to use!
CONSNot as simple to create a multiuse code
Joe
Real Estate, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed April 2022
Great experience!
The ability to set custom codes for visitors
CONSPin pad hardware could be better (slow)
Avi
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Attractive, Functional, and Secure Produt
Thus far, the sales and support team at Swiftlane have been great
PROSProduct is very easy to configure and provides terrific granularity.
CONSSo far I have not found anything that I would recommend improvement in the software.
Reason for choosing Swiftlane
Ease of use, feature set and fit and finish.
Reasons for switching to Swiftlane
Needed a more up to date product with a modern fit and finish that also had facial recognition capabilities.
Thomas
Real Estate, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Helpful!!
Super great and easy. I think it would be helpful now to create your own password.
PROSI didn't realize what I had been missing before this software! The overall ease of use and convenience factor is unmatched!
CONSThat I didn't know about it before! I admit I'm not exactly on the forefront of this kind of software but I do think it would be helpful to get the word out more :)
Dilisha
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed May 2022
Not too Bad
It is overall a very useful software and easy to use.
PROSI like the ease of using this product from my phone and easy methods to permit access to the building.
CONSThe main phone that guests would use to requets entry is always broken prompting them to call my cell to get access instead.
Lindsay
Architecture & Planning, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
4
Reviewed May 2022
Quick Access to Office Buildings
Overall, very little issues. Enjoy the ease of use when functioning correctly.
PROSEasy to use button access via phone app for both vehicle gates and doors.
CONSFacial recognition can be a bit temperamental at times, have to use app access to open doors in this scenario.
Elijah
Education Management, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Apartment Entrance
It’s super easy to use! Allows me to go for a run and re-enter the building without having to bring my keys!
CONSSometimes I get logged out of the app and have to go to find the building code again in order for the app to sync.
Kirsten
Health, Wellness and Fitness, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed May 2022
Swiftlane Software Review
Overall I like the Swiftlane software. Once it is implemented, the app is easy to use and the building feels more secure.
CONSSometimes the app does not sense proximity to the building and I am not able to open the doors.
Vivia
Marketing and Advertising, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed April 2022
Makes things easy
If I ever forget my keys or fobs, Swiftlane still allows me to get into the building and gates
CONSNothing comes to mind right away. Sometimes the identification function doesn't always capture my face on the first try