All Swiftlane Reviews

1-25 of 42 Reviews

Sort by

Reviews are by default sorted by Recommended to software buyers, driven by our proprietary algorithm reflecting the depth and quality of the review, recency of experience, and other factors. As a neutral reviews platform, the star rating of the review is not considered in the "Recommended" ranking, and there is currently no voting mechanism that would allow site visitors to influence the ranking.
User Profile

Vivian

Verified reviewer

Education Management, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Swiftlane Review

Great

PROS

Easy to use on the phone because I always have my phone.

CONS

I hate when it logs outs and cannot remember my password.

Reasons for switching to Swiftlane

The apartment complex made the change.

Niki

Computer Software, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2022

Beyond satisfied

Swiftlane has been so useful to my company and my team, and I am so happy to have come across it during my juntos search.

PROS

The device is very easy to use. The fact they there is video intercom and the ability to unlock doors remotely has been instrumental, especially during the pandemic. Having a log of everyone that accesses the offices is key. Employees are amazed with the facial recognition for accessing the offices, and Swiftlane is perfect for granting access to vendors. 10/10 recommend.

CONS

Getting the device installed in our Canada office was not as simple, but we can allude it to the fact that the electrician that installed it had never installed a Swiftlane device before.

Reason for choosing Swiftlane

Video intercom; the fact that the product acts as a doorbell

John

Sporting Goods, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed April 2022

Not thrilled

Nonexistant

PROS

Not necessary. It just is a program that has not bettered my experience

CONS

Constant problems. Sometimes the gate will not open, and I mousy have my iPhone to enter.

Jeff

Business Supplies and Equipment, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Review by installer

Excellent experience

PROS

Swiftlane is VERY easy to install, and their technical support is excellent whenever we've needed assistance on-site.

CONS

Make the SwiftReader X POE so only one wire run is needed.

Reason for choosing Swiftlane

Price, customer support, ease of installation

Julieta

Electrical/Electronic Manufacturing, 501-1,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Reliable product

Extremely satisfied with the product performance as well as customer service, they follow up immediately when there is an issue.

PROS

Since it is a software that I use daily to enter my apartment building garage, there has been little to no downtime in the last year that I have been using it, so I am extremely satisfied with it.

CONS

It looks like can only open the garage door when I am close to it and not from my apartment in case I want to let someone in.

Kelsey

Hospital & Health Care, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed May 2022

I love it!

Swiftlane is a wonderful tool. I can let visitors and delivery personnel into my building quickly and safely all from my smartphone.

PROS

It is user friendly. I can let visitors and delivery personnel into my building quickly and safely all from my smartphone.

CONS

The passcode I use to get in and out of my building is very lengthy. I would love a fingerprint scanner so I don’t have to worry about forgetting my passcode.

Katie

Accounting, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great product and makes apartment living easy!

Very good system, and I am happy to use it! It makes living in a large apartment complex easy and simple.

PROS

Building access and user management has never been easier. Software is easy to use, and guests talk about how easy it is to use.

CONS

The account establishment process took quite a bit to set up. It seemed a bit painful in the very beginning

Snehalsinh

Design, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2022

Best security system

PROS

Its easy to use. You can give access to your guest from your phone.

CONS

The face recognization device is little slow, I think this can be improved

Sean

Hospital & Health Care, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed April 2022

Paddlers Point

PROS

The face ID is a convenient for entering the building

CONS

When the product is not operating correctly it takes the landlord awhile to get it serviced

Sheri

Information Technology and Services, 10,000+ employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2022

Great for security!

I think this is a great security and visitor management system. I enter my building securely and I also am notified of visitors that enter my gate code.

PROS

I love that Swiftlane has facial recognition and allows me to scan my face to enter my building. Top notch security system.

CONS

Sometimes it takes long to detect my gate in the app, in order to open it.

Mansi

Computer Software, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Easy to use

PROS

When i come back to my apartment It is Easy to access for daily use.

CONS

No any cons so far. I like the swift -line app

Shivam

Hospital & Health Care, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

It's easy to use

PROS

It's really useful and easy to use on daily basis

CONS

I like it the most other then other software

Joi

Real Estate, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed April 2022

Easy To See Who’s Coming To Your Door

PROS

This system got installed in my building, I live in a small condo building. We were having issues with package deliveries and some being stolen. Swiftlane was our resolution! Love that you can physically see who is delivering packages when they buzz you. It all comes right to your phone for ease!

CONS

The mailman had an issue getting into our building when we first got this installed. But I got him on the phone with our property manager to get him set up with a private way to get in to fill mailboxes, daily. So that was a pain at first.

Tabatha

Retail, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed May 2022

Great Company, Product and Customer Service!

PROS

The ease of use with the app and the remote access.

CONS

Not realizing that the installation for their products is separate and subbed out but they use a great company Armstrong.

Dawn Anne

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Safe & Easy Entry

Very happy with set up of app.

PROS

Nuce to mot fumble for a key to get acess to my apartment.

CONS

Nothing bad to say. My 1st experience utilizing this keypad program.

gretchen

Religious Institutions, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Great security

Great

PROS

Security of building and ease of getting to where you need to go

CONS

Forgetting passwords, and guests having access

Elizabeth

Medical Practice, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Great User Experience

Love this!

PROS

Immediate access feature is so easy to use!

CONS

Not as simple to create a multiuse code

Joe

Real Estate, 1 employee

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed April 2022

Great experience!

PROS

The ability to set custom codes for visitors

CONS

Pin pad hardware could be better (slow)

Avi

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Attractive, Functional, and Secure Produt

Thus far, the sales and support team at Swiftlane have been great

PROS

Product is very easy to configure and provides terrific granularity.

CONS

So far I have not found anything that I would recommend improvement in the software.

Reason for choosing Swiftlane

Ease of use, feature set and fit and finish.

Reasons for switching to Swiftlane

Needed a more up to date product with a modern fit and finish that also had facial recognition capabilities.

Thomas

Real Estate, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Helpful!!

Super great and easy. I think it would be helpful now to create your own password.

PROS

I didn't realize what I had been missing before this software! The overall ease of use and convenience factor is unmatched!

CONS

That I didn't know about it before! I admit I'm not exactly on the forefront of this kind of software but I do think it would be helpful to get the word out more :)

Dilisha

Consumer Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed May 2022

Not too Bad

It is overall a very useful software and easy to use.

PROS

I like the ease of using this product from my phone and easy methods to permit access to the building.

CONS

The main phone that guests would use to requets entry is always broken prompting them to call my cell to get access instead.

Lindsay

Architecture & Planning, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed May 2022

Quick Access to Office Buildings

Overall, very little issues. Enjoy the ease of use when functioning correctly.

PROS

Easy to use button access via phone app for both vehicle gates and doors.

CONS

Facial recognition can be a bit temperamental at times, have to use app access to open doors in this scenario.

Elijah

Education Management, 1 employee

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Apartment Entrance

PROS

It’s super easy to use! Allows me to go for a run and re-enter the building without having to bring my keys!

CONS

Sometimes I get logged out of the app and have to go to find the building code again in order for the app to sync.

Kirsten

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed May 2022

Swiftlane Software Review

PROS

Overall I like the Swiftlane software. Once it is implemented, the app is easy to use and the building feels more secure.

CONS

Sometimes the app does not sense proximity to the building and I am not able to open the doors.

Vivia

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed April 2022

Makes things easy

PROS

If I ever forget my keys or fobs, Swiftlane still allows me to get into the building and gates

CONS

Nothing comes to mind right away. Sometimes the identification function doesn't always capture my face on the first try

Showing 1 - 25 of 42 Reviews