Overall I am a firm believer that support is the canary in the coal mine for products. It demonstrates to me that the internal team loves the product, and this means that loving hands are making the food. Our entire team is loving the experience and we hope more people jump on board.

Hands down, some of the best customer support I've ever experienced. I mean above and beyond to ensure things were working correctly and troubleshooting our internal issues that were honestly out of scope for their team, but they dealt with it anyway.

That I didn't find them sooner. So much wasted time on our prior solution and so much lost marketing value for missing key technical issues.

Exceptional service. I had one minor problem with a service they provide that is otherwise amazing. In five days, they had re-programmed their system to make what was already great that much better. I have never been so stunned by customer service in my life; at least, not in a good way.

--Automatic, seamless YouTube uploads. --A dedicated web page for your podcasts. --The ability to create and run your own ads and swap them out with pre-roll, mid-roll, and post-roll options. --Truly seamless switching from your previous host (I was terrified; they made it SO easy). --Easy distribution to all the podcast distributors I've ever heard of and many I hadn't. --The best customer service I've ever experience with any company, ever, hand to God. --Competitive prices. I pay the same amount I did for LibSyn and get so much more.

There is nothing I don't like about the software. It's intuitive, sleek and best of all - it works.

Overall, Transistor has been great for my business. Fast and easy episode uploading, management and publishing. Simple to teach clients how to manage their show as well, which frees up my time!

I've found Transistor very effective for me to manage my various client's shows. The ability to assign them as contributors to their won shows and train them on how to post their episodes and update their information has been invaluable. The GUI is simple and pleasing, and easy to navigate. Audio quality for the shows is great, and I have not had any issues shows not going live when scheduled.I had an issue once with a show being pulled off of some platforms, and Customer Support answer me immediately, informed me of a server issues somewhere in the ether, and then followed up when the issue was fixed.

I feel like the analytics are lacking. This may be less of a Transistor issue, and more of a Podcast Industry as a whole issue, but the analytics don't seems to drill down very far. If they could expand on those, I think that would put them ahead of the game from other hosting services. Additionally, I feel like the price point is very high compared to competitors, while not including much additional value. Other platforms have started adding various features without increasing their price point much - something to consider for Transistor, maybe!

Overall Transistor is very easy to use and does what you want it to do. It's by far the best podcast host I've used.

The ability to host a premium podcast in addition to my traditional podcast feed has been huge for the initial growth of my subscriber-based business.I have been able to integrate the podcast feed with Zaper and Stripe, allowing a new payment in Stripe to auto-send an email with instructions on setting up the private podcast feed. I offer the podcast feed as a bonus feature of signing up for a paid subscription, and Transistor has made the process of doing this extremely simple. I literally haven't had to troubleshoot it once since setting it up. I also have multiple free podcast feeds that I manage under just one account. It's always been very strange to me that other providers don't allow this.

Not 100% sure how accurate the subscriber count is. The number is quite a bit lower for a long-running pod than the previous host had estimated. However, it's very possible that the previous host was incorrect.

Transistor was made available to us via a local network and host. we were given admin permissions to run our own shows. transistor may be the best platform for hosting a network. easy to access all your shows seperately. over the course of 2 years one of our show grew to be acquired by a large network for monetization so unfortunately we had to move to their hosting. don't pass on Transistor. distribution was a breeze. easy to be setup to release to the world and start building and monitoring your audience.

easy to give admin permissions to run our own shows. transistor may be the best platform for hosting a network. easy to access all your shows seperately. distribution was a breeze. easy to be setup to release to the world and start building and monitoring your audience.

more options for dynamic ads are in the pipeline.

I love it. And I love that you can reach out to the team and they're responsive. Big plus.

I like the cross-platform analytics the most.

The only place it's missing for me is video integration.

Exceptional

How conscious they are. They are making me have faith again and not that everything is about profit and technicalities.

The website could be improved but that was already changed on their side and could be also better.

Transistor has paid for itself many times over in time savings and the leads it's helped us generate through our podcast. I highly recommend it if you're starting a podcast in 2023.

Transistor handles so much of the grunt work of running a podcast for us. I can't imagine trying to manage hosting our podcast files and then the distribution to Apple, Spotify, and all the other places our podcast now shows up.I was super hesitant to take up podcasting because it seemed like ‘everyone was doing it’ but the professional impact it’s had for my co-hosts and I on the Better Sign Shop podcast has been crazy. I like that the [sensitive content hidden] dogfood their own product – they run a podcast hosted on.... Transistor. And they have a lot of great content on how to start and improve your podcast on their website.I have to believe their own experiences come through in the app. It's super easy to use. It's only takes a couple minutes to upload and distribute an episode. And then I'm on to the next task on my todo list. Unlike the other podcast hosting apps I tested that seemed to be more focused solely on a "pretty" design instead of a straight forward user experience.The Transistor API is also great. We used it to pull our podcast episodes into our app so that our app users to could listen to the podcast while their were doing their work.

This is not really a knock on Transistor but more so on podcasting as a whole – podcast analytics seem like a bit of a guessing game. Probably because there's so many different players and the fact you're distributing an audio file so there's no real way to add tracking code like you can on a website. I did appreciate that they (Transistor) mention right up front that the subscriber statistics are hard to track and they provide a "best guestimate" along with an explanation of their calculation method.

Fantastic. Been with them for years now and I love it. Technical support is responsive and they are very quick to get things answered and fixed for me if anything comes up!

Extremely easy to use, very clean and simple interface, presents a lot of complicated data points in a simple way. Simple, flat pricing point. Has a very simple and clean web player for websites.

I would love to see a feature of batch uploading a lot of episodes into the system. You can create draft episodes without a file, but you cannot upload files into a "database" and then pull from that database as necessary.

They have great customer service.

Transistor made creating our internal training podcast super-easy to set up and manage. Their Zapier integration allowed me to add/remove users during onboarding and offboarding without ever needing to log into the platform, streamlining my workflow.

We only used Transistor for private podcasting, so I didn't really test out the vast majority of their features.

It took me minutes to setup. Gorgeous interface. Everything you need and nothing more. Friendly pricing structure. AMAZING support staff.

There's no AI, ML and unicorns under the hood best I can tell.

I like the support a lot, we. don't ask too often but when I do, they always available. Even [sensitive content hidden] still answers a lot of it.

ease of use, ability to distribute to ALL platforms, and customer support!

not all functionality is there yet for Spotify (hopefully this will be resolved soon)

Really impressed with the quality of Transistor's staff. The overall set up and pricing helps running multiple shows much easier and cheaper.

There is nothing that I don't like about Transistor.

Awesome!

Transistor.fm is the only podcasting service you need to start and run your show! [SENSITIVE CONTENT] and his team are on call 24/7 to help you fix any podcast-related issues that arise.

I have no problems with Transistor right now.