All Microsoft Forms Reviews

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User Profile

Tim

Verified reviewer

Architecture & Planning, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

A convenient form for the Microsoft Ecosystem

Overall, for our basic needs, MS Forms is perfect for internal polls, surveys, and quizzes.

PROS

I like that the forms are easy to use within the Microsoft ecosystem, our team uses MS 365. The forms are intuitive enough and can be customized to fit basic surveys, polls, and even quizzes.

CONS

It does have limits like being unable to capture e-signatures natively (I think there is a separate integration for this).

Reasons for switching to Microsoft Forms

We used to be with Google Workspace, so when we transitioned to MS 365, we switched this one too. We still use Google Forms for our website, because we want to keep MS Forms within our company's use.

Mellen

Education Management, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2022

Level up your surveys with Microsoft Forms

Overall, Microsoft Forms is one of the best form builders out there. It helps you to create surveys in just a single click. Not to mention, it has an intuitive interface with no complicated settings.

PROS

What I really like about Microsoft Forms is its easy interface. It's incredibly beginner-friendly that even children couldn't go wrong. Not to mention that it has themes, by which I can change the background in just a click. I also love the preview option to see what it will look like.

CONS

Although the Microsoft Forms is free, I could not send or share a form without an active business or education subscription.

Reasons for switching to Microsoft Forms

Microsoft Form is much easier to use than Jotform.

Anonymous

11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed August 2022

Only use if you need a very basic form...

PROS

Creating forms was relatively quick and easy, and there aren't too many confusing buttons to choose from.

CONS

When my team found out that we were potentially switching from Qualtrics to Forms, we tried making the surveys on Forms and found that there weren't too many features that wouldn't add more work to our end. It would be very helpful if there was an email trigger function so that other emails could be sent out upon completion of a survey - we tried coding that ourselves on Power Automate but for some reason we couldn't pull the listed email and required information

Suresh

Mechanical or Industrial Engineering, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2024

An Amazing Surveying Solution For Business

PROS

I like that it offers amazing survey features. This software makes polling easy and we can track results live Forms automation is easy and so is form building

CONS

With Microsoft Forms, there hasn't been any major challenge

Anusha

Pharmaceuticals, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed August 2023

Microsoft forms is way far better than any other survey tools

Very happy and satisfied using the forms. We have been using forms for quiz, internal surveys and few new initiative polls

PROS

I liked many featured in the forms. However, the scheduling and the background image change was impressive.

CONS

While running a live quiz, if we had an option to add the timer for each question, that would have been more helpful.

Reasons for switching to Microsoft Forms

The dependency, login limitations, controls and ease of usage made us switch to MS forms

Anonymous

2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed August 2022

Basic survey/forms tool, with good integration

PROS

It's easy to create a form and store the results. The results can also easily be fed into an automatic flow using Microsoft Power Automate.

CONS

Very limited ability to customize the look and feel of the form, and to create more advanced flows.

Reason for choosing Microsoft Forms

Cheap (already included in our Microsoft 365 licenses) and well-integrated with other Microsoft products we use.

User Profile

Stuart

Verified reviewer

Education Management, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Microsoft Forms is a simple way to boost and streamline your teaching effort

Forms has helped my teaching be more efficient, effective and less stressful. Once you have invested the time in setting them up (good news, it is not that hard), your payback is multifold over many years. Bonus - the students love this technology, the instant feedback, and the ability to type their answers. The limit is your imagination.

PROS

Forms is a relatively simple way of creating tests, surveys and other activities that once set up can be used again and again with little effort to many classes.

CONS

If you are a power user of Forms you can rapidly come up with a limit to how many forms you can use. This needs to increase to make this less of an issue.

User Profile

Kushan

Verified reviewer

Construction, 501-1,000 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Conduct a Propper survey with Microsoft Forms

Microsoft Forms creates the environment to conduct a Propper survey.

PROS

Customization of fields and forms and analytical tools are the most impactful features of this application. Security of collected data is a high concern in surveying and Microsoft Forms ensures the security of my data. there have been no issues till now regarding the security of data. Its ability to integrate with other Microsoft applications is an additional advantage when working as a planning engineer. Exporting data of respondents in different file formats, especially to Microsoft Excel is a valuable feature.

CONS

I would recommend having a feature that can create a form depending on how the respondent answers the previous questions. Although it integrates with Microsoft products, it is difficult to integrate with other applications.

Albert

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

4

Reviewed January 2024

Easy to use form and survey builder that is powerful when combined with Power Automate

PROS

It's very easy to use, setup, and configure. It also connects with Microsoft Power Automate and Zapier which connects this form to tons of automation and integrations.

CONS

Out of the box, the functionality is very limited. The documentation for using with Power Automate and Zapier is not the greatest.

Charles Angelo

Outsourcing/Offshoring, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

microsoft forms review

PROS

Microsoft forms is user friendly. It offers a wide variety of features that help companies to be efficient in their daily task. I love how you can download file in excel format so you can do your reports much easier.

CONS

None at all. It is an amazing tool to use.

Christian

Publishing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed June 2022

Decent online survey, quiz, poll created software

PROS

Intuitive user-friendly interface. It's web-based and cross-platform (Windows, MacOS and others) making it flexible and you can create surveys, monitor them or manage them anywhere on any device. Being a part of Microsoft Office 365 gives it another advantage such as integration with Microsoft excel, which is a powerful data management and analysis tool enabling easy response analysis. Integration with Microsoft office is number one advantage over the competition as it's a business-focused. Microsoft forms distinguishes itself by enabling sending different questions to survey respondents based on their answers. It gives more options to create quizzes, tests, polls and surveys

CONS

Microsoft forms lack diverse questions formats like Google forms which gives linear, scale, dropdown and multiple choice questions formats

Karina

Human Resources, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

Create survey forms

Responsible for collecting employee feedback and organizing surveys to gauge employee satisfaction and engagement. In search of a user-friendly and efficient survey tool, I decided to give Microsoft Forms a try.

PROS

- User-Friendly Interface- Seamless Integration with Microsoft Products- Real-Time Response Tracking: This feature enables users to gain immediate insights, identify trends, and make data-driven decisions in a timely manner.- Collaboration and Sharing: promotes teamwork and enables multiple users to contribute to the creation and analysis of surveys

CONS

- Limited Customization- Lack of Advanced Question Types- Limited Integration Options- Data Export and Reporting Limitations- Restricted Collaboration Features

Whitney

Verified reviewer

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

3

Reviewed October 2022

There's a form for that!

Overall, our company runs better because of this software!

PROS

We use this software for so many things. Time off requests, administrating student exams, pop-quizzes, surveys for feedback, attendance warnings, requests for tutoring, orientation forms, and more. It can be customized to fit any need.

CONS

The ability to lock or protect a form from being edited after creation would be a huge improvement on the software. We often find that forms are unintentionally changed because we have several users who have access to the same forms.

Philip

Mental Health Care, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

3

Reviewed October 2022

Very simple and efficient cloud form creation and management

I looked for a simple solution for weekly management reports to be submitted remotely. MS forms provided the solution with this simple, easy to learn free product. I've been using it for about a year without any problems, and will continue to do so.

PROS

MS forms is very easy to set up and use. A form can be designed and distributed a matter of minutes and responses are very easy to access and save

CONS

The software is very simple to use, the downside of this is that it lacks customisation options beyond choosing a colour scheme and adding a logo.

Reasons for switching to Microsoft Forms

Simplicity and accessibility.

Anonymous

1,001-5,000 employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed May 2022

Forms, surveys and quizzes all with ease

Simple tool but with limited customization

PROS

The platform is really helpful in creating and conducting various kinds of polls, surveys, forms and quizzes. Not much effort is required if using the templates.

CONS

There are built-in templates but there is not much flexibility. Templates are limited. Customization is limited. Sharing is a problem even within the Microsoft products like teams. The UI is sometimes buggy. the UI needs to be simplistic

Reasons for switching to Microsoft Forms

The organization changed to Microsoft Forms

Anonymous

11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed February 2023

Microsoft Forms review

Overall its a good tool but market has many better options

PROS

Easy to use . It is integrated with mostly all Microsoft tools .

CONS

Compatibility issues. And it has some security concerns.it has some limited features and its a problem.

Arnaud

Information Technology and Services, 2-10 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed November 2023

Well integrated and simple to use

PROS

Integration with existing Microsoft/Outlook accounts makes use of this software very simple.

CONS

The pricing of the software package may be a barrier to entry.

Saksham

Education Management, 501-1,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed January 2023

Making surveys quicker and better - Microsoft Forms

Microsoft Forms has a great UI that makes tracking responses especially convenient. It offers in-built analysis also that gives you the insight you're looking for without any efforts.

PROS

The interface of the forms is pretty modern - both as a creator and as a responder. You can have surveys created and floated right away.

CONS

While creating a survey, the option to select the type of question can be improved. Also, in case you want to change the question type later on, it becomes a bit tough.

Christos

Legal Services, 51-200 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2023

Easy as 1 2 3

PROS

Easy to create forms. We are using Microsoft forms to digitalize the procedure of requesting badget for travel expenses. Also we have intergated the procedure with power automate and we created a completed approval system!

CONS

Until now and for the purposes we use Microsoft Forms I can't find any downsides.

User Profile

Benjamin

Verified reviewer

Hospital & Health Care, 51-200 employees

Used monthly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Microsoft Forms, Feedback Central

PROS

I love how quickly and easily I can request feedback via a survey or poll in Microsoft Forms. It is user friendly, very easy to customize, and delivers a consistent product every time. This is greatly improved my ability to ensure that I am on the same page with the many teams that I work with on a daily basis.

CONS

I have not come across any things that I specifically do not like with Microsoft Forms.

Anonymous

201-500 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

FUNCTIONALITY

4

Reviewed January 2024

My own Microsoft Form experience.

PROS

I like its password-protect options for surveys. As a result of this feature, we have been able to ensure that only invited respondents for our surveys are able to respond to them. Also, the existing default integration between Excel and Microsoft Forms, makes it so straightforward and convenient to export our survey results into Excel spreadsheets for data visualization and analysis purposes.

CONS

Microsoft forms has limited distribution options. Also, there is presently no option to add images to our surveys.

User Profile

James

Verified reviewer

Motion Pictures and Film, 2-10 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Good for forms

PROS

Its quite a good software pick, altough there are other softwares out there.

CONS

I like it but the pricing is decent and the features are decent, I reccomend google forms or 123formbuilder much more.

Anonymous

10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

3

Reviewed May 2022

A great option included in our enterprise access

PROS

I like that Microsoft Forms is included within our company’s enterprise account. The forms are easy and simple to create overall.

CONS

Branching and logic aren’t as powerful as with other survey softwares. The branching can get confusing and tedious to create with Microsoft Forms. Exporting the results into a excel form is very basic and generally requires me to make multiple adjustments in order to get the data into a usable state.

Chris

Financial Services, 1,001-5,000 employees

Used monthly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

4

Reviewed June 2022

Relatively simple and intuitive

PROS

MS Forms is a quality form builder tool. However, by far the biggest benefit is its integration into the wider Microsoft platform. We have had particular success in using MS Forms to trigger various other processes (such as approvals) through Power Automate which feeds into both Outlook and Teams. All without a single line a code.

CONS

There is nothing about this product that is particularly week. Things can get more complex when wishing to go beyond creating a simple form but this is to be expected.

Andres

Outsourcing/Offshoring, 1,001-5,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

2

FUNCTIONALITY

4

Reviewed November 2022

Mid-complex tool recommended for sporadic surveys

PROS

It is included in the Microsoft suite, it does not have to be purchased individually.It is a good tool for simple surveys

CONS

It does not have a general spreadsheet that gets updated when a new response comes in. You will need to download a copy each time a new response is filled.

Showing 1 - 25 of 127 Reviews