All Proctorio Reviews
1-12 of 12 Reviews
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Luis
Verified reviewer
Design, 11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Proctorio
Proctorio does a great job at preventing cheating in as many ways possible and protects students for cheaters which ensures that everyone is taking their exams under the same conditions, creating equity for students.
PROSProctorio is great at ensuring that all students are taking their exams under the same conditions and that none have any unfair advantages.
CONSStudents get frustrated with learning how to use. Specially when they have to scan their ID cars but they eventually figure it out.
Vendor Response
Thank you for your detailed review, Luis. We appreciate your feedback! Check out @proctorio on Twitter and LinkedIn to keep up to date with Proctorio's latest developments.
Replied June 2023
Jason
E-Learning, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Satisfied Customer
We found Proctorio at the beginning of COVID to allow us to take our entire campus remote during the pandemic. We continue to utilize Proctorio as an affordable option that our faculty and students have been satisfied with.
PROSThe implementation team was amazing and the support team follows up each quarter with usage data and reports statistics on all support provided to students and faculty.
CONSProctorio meets our needs and have not really discovered any cons for us meeting our requirements.
Reasons for switching to Proctorio
Our previous provider used live proctors. It was much more expensive and penalized students for not scheduling their exams in advance.
Vendor Response
Thank you for your amazing 5-star review, Jason!
Replied December 2022
Mara
Individual & Family Services, 11-50 employees
Used monthly for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed November 2022
Review by a Student
It's been eh. Nothing crazy.
PROSIt allows me to take my tests anywhere any time
CONSIt feels invasive. I'm worried it is watching my apps all the time.
Vendor Response
Hi Mara! Thank you for your awesome review. Feel free to read through our privacy policy to get a more in-depth idea of how Proctorio puts privacy first by limiting access to test-taker data. https://proctorio.com/privacy
Replied December 2022
Karen
Education Management, 501-1,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2022
Glad we chose Proctorio
Proctorio is well-designed, easy to use, and student friendly. The required Chrome extension is easy to install and non-invasive. The company's privacy/security policies are very transparent and written in plain English. Students rarely run into technical issues, but if they do, Proctorio support is readily available via chat. Overall, compared to competing products, Proctorio does not add stress to the test-taking experience for students.
CONSThe tools for instructors to review students' recorded test sessions are a bit unintuitive for some instructors.
Vendor Response
Thank you for your feedback! Please feel free to reach out to our support team if you have any further issues.
Replied December 2022
Anonymous
5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed November 2022
Excellent product, terrible service
This software is largely easy to use on any computer, quick to install, and straightforward in install and set up.
CONSTheir customer service is terrible. Students are directed to contact them directly for tech support, and when I reached out letting the team know I was facing an issue and had attempted all basic troubleshooting, they told me they didn’t know how to help further and closed the chat. Luckily I had another computer on which to take the test, but had I not been so fortunate I would have failed the class in question.
Vendor Response
Hi there! I'm sorry to hear you had a frustrating experience with Proctorio, but your feedback helps us do better. Please reach out to our support team if you continue to have these issues.
Replied December 2022
Connor
Higher Education, 501-1,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Wonderful for remote Exams
Overall this is a fantastic program to phase out in-person test proctoring and get the same or better results in test scores and violations.
PROSThe aspect I like most is the ability to test remotely and without another person present. I have test anxiety and using this program I know the rules and what to expect without variable from human error.
CONSI think the worst part about using this software is that when trying to take an exam, you must be on a specific type of internet connection. I always have problems when using a hotspot like used with cell phones. I found this is because the IP address is not a static IP and is tied to a location.
Vendor Response
Thanks for your feedback, Connor! We appreciate you taking the time to write a review.
Replied December 2022
Mary
Higher Education, 5,001-10,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Proctorio is Convenient
I likes that Proctorio offers a way to take exams in the comfort of your home and gives your professors the confidence of a testing center. It us an easy way to regulate testing.
CONSIf you do not have a proper internet connection Proctorio will not work. You need to have a land line connection, it cannot be a phone or satellite connection to the internet, which is frustrating.
Vendor Response
Hi Mary! Depending on where you are taking your exam, regardless of whether you are using a mobile hot spot, coffee shop wifi, or public library wifi, you should be able to connect to Proctorio. Please reach out to our support team if you encounter issues with this moving forward.
Replied December 2022
Taylor
Higher Education, 5,001-10,000 employees
Used monthly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2022
Student Review
The integration of the product as an add-on to my browser makes it very accessible and easy to use. The screen recording and proctoring functions of Proctorio have enabled me to participate in exams that I would otherwise need to schedule and appointment and move my schedule around for. It also allowed me to complete my degree during a global shutdown when everything transitioned to online.
CONSThere were times when I would have to uninstall and reinstall the software because it was not activating properly. Otherwise the actual function works quite well.
Vendor Response
Thank you for your feedback, Taylor! We appreciate you taking the time.
Replied December 2022
Paige
Higher Education, 10,000+ employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
FUNCTIONALITY
5
Reviewed February 2023
Proctorio is a great resource!
Overall, I really enjoy using Proctorio. I am always grateful when my professors allow us to take exams through Proctorio rather than in a physical testing center.
PROSWhat I love about Proctorio as a user is that it allows me to take exams anytime and anywhere through online proctoring. It makes testing much more convenient and less stressful.
CONSSometimes the Proctorio extension won't show up when I go to take the exam, but once I remove the extension and then redownload it to my browser it works great!
Vendor Response
Hi Paige! Thanks for your great review. We hope to continue improving so your exams are always seamless! Check out @proctorio on Twitter and LinkedIn to keep up to date with the latest news.
Replied February 2023
Grace
Education Management, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2022
Use this!
I love using this software.
PROSIt is easy to take a college exam. A few clicks, and you are ready to start the exam.
CONSI have to rescan my id every time. I would love it would save it for me.
Vendor Response
Thank you for your great review, Grace! We can't save your ID scan as it is a matter of privacy, but we'll be sure to keep your idea in mind for our upcoming releases.
Replied December 2022
Anonymous
1 employee
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed July 2023
Functional and Innovative
Proctorio is very functional and works like a charm in most things. Proctorio keeps tests secure and monitored the students clearly.
CONSProctorio can sometimes “bug out” with chrome and have issues starting and functioning during tests. The issues are few, but can cause devastation for some students.
Renny
Education Management, 501-1,000 employees
Used monthly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2022
Proctorio more like Proctori-yes
I have had a great experience with Proctorio. Before I only heard about how much my peers hated it, I'm guessing it was because of the Covid year, but I went in and I love it. It is so much easier and less stressful than the alternative options. Proctorio is much more convenient and flexible for me to use.
PROSI like the flexibility of being able to take my exams whenever and wherever I want. It helps me accommodate already stressful exams into my busy schedule. I also prefer to test alone, something I could not do without Proctorio.
CONSI get a little more stressed than I do with regular testing because I am worried about being flagged for doing something like fidgeting or gazing off into the distance even though I am not cheating.
Vendor Response
Hi Renny. We understand taking exams can be a stressful experience, but we're so glad to hear you're getting more comfortable with the interface! Thank you for your feedback.
Replied December 2022