All Logi Symphony Reviews
1-25 of 261 Reviews
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David
Information Technology and Services, 51 - 200 employees
Used less than 2 years
OVERALL RATING:
3
Reviewed April 2022
A mixed bag of analytics products
Mohammad
Verified reviewer
Used daily for free trial
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2016
End to End Enterprise BI Solution
I used Dundas BI for almost the last two years, Dundas BI is Enterprise end to end solution where you can connect to your data through wide range of data sources available and the ability to add extra data sources through its open API, Dundas BI contain embedded ETL engine to transform the data and it allows for multiple data access options (Datawarehouse, In memory analysis and direct connection to data). by using Dundas BI you can build your dashboards, reports and scorecard with friendly interface and with rich library of visualization charts from bar and pie charts and ending with relationship chart and histogram chart. Also Dundas BI allow business users to do their self service analysis with referring back to IT people, I cannot forget their customer support, they have well trained team to support their customers from incidents and issues and service request like helping us in writing Java codes to do amazing things in the solution. The tools is completely open and it is build over JS and HTML5, this is so amazing since Dundas BI is fully supported on mobiles with all mobile features like pinch to zoom and others. As Dundas BI have full Java and .Net APIs then it is very easy to integrated Dundas and embedded it in other portals and it has out the box integration with SharePoint.
PROSFlexible tool where you can do what ever you want, I beleive that 95% of use cases can be build in Dundas BI as quick-wins and the rest is possible through JS and HTML5.
CONSI wish Dundas BI to have out the box integration with web-services as this will be helpful and currently not available but it can be done through programming,
Tom
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Exago - Great for SaaS products
• Includes Report Building capabilities that can be utilised by the client. • All report building is completed within the browser – no downloads required. • Includes Dashboards. • Includes ability for clients to build dashboards within the browser. • Strong permissions structure, that means you can explicitly say which users can see what. • No data access layer – this is entirely managed within the client, which means no replication of login data. • Reports are built based on a ‘model’, built from our database • Includes software upgrades – easy to implement • Support provided via telephone or Zen Desk • Report Building capabilities – can replicate current functionality. • Option to download a trial version of the software. • No SQL Licence required. • If we end the licence, we have 12 months grace to transfer to another solution.
CONS• Support Hours – These are 8am – 6pm EST (We are a UK-based business) • Costs – cheaper than Reporting Services with BI, but much more expensive than Telerik, Synchfusion and similar. • Server / hardware requirements
Reason for choosing Logi Symphony
The best solution that we reviewed was Exago. Its feature list, and apparent ease of use and support package was much more palatable than the other solutions.
Mark
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed September 2020
Good product to integrate Ad Hoc Reporting into SaaS software
I think the general help and assistance from Exago has been good so far, we are kept up to date with version releases and we have a regualr dialogue with their team which is good to see.
PROSWe reviewed a selection of tools on the market and we felt the Exago was the product best fit our needs based on cost and functionality. We implemented Exago as a reporting tool for our customers to run real time reports and have graphical dashboards on their home screens as a kind of snapshot summary. Exago gives you the ability to create a suite of reports ready for customers to use and export in range of formats. You can also give customers express reporting so that they can tailor their own reports however this isn't something we have done just yet but will look to do so in the future. Were overall satidfied with the product and were looking forward to working with Exago in recommending further features and improvements.
CONSThe dashboards take an incredibly long time to load and there doesn't seem to be a simple solution for fixing this just yet. Improved Map reporting would be a great addition, a number of our clients wish to view data on maps and this seems to be very limited at the moment. The UI of the dropdown filter boxes could be improved and it would be good if you could return back to your filter options after running a report if you wish to amend rather than having to run another report.
Reasons for switching to Logi Symphony
Becuase our version of MS reporting services was becoming obselete and the 2016 version simply was not right for our client base.
Dave
Information Technology and Services, 1 employee
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2020
Developer-Grade Analytics Toolkit
We have authored a reporting and dashboard solution composed of 350+ reports/dashboards, and deployed that solution to clients across the U.S. and Australia. Our application is updated automatically every evening (thanks to the ease of distributing the code generated in Logi), so our clients always have the LATEST version of our solution available. We have deployed Logi servers on-premise, in the cloud (AWS and Azure), and used it to access both SQL and REST data sources.
PROSTremendous flexibility and control of the "user-experience" for the solution that you develop with Logi. Can access data from a huge variety of datasources, both traditional and emerging big data and cloud. Visual development interface which creates underlying text-based code, which allows easy manipulation both for development as well as 'mass-change' editing. Text-based code is small in size and easy to distribute to remote sites for a distributed solution if required. Obfuscation of the code protects your intellectual property in the case of a commercial deployment. Developer-grade debugging capabilities greatly assist in isolating issues for quick remediation.
CONSLogi offers a broad range of solutions, and sometimes it can be confusing to know if new features/capabilities are available for your use under your current licenses.
Reason for choosing Logi Symphony
Fully customizable UI for the client experience. Attractive OEM pricing structure. Developer-grade software development environment.
Reasons for switching to Logi Symphony
Microsoft did not have a way to protect our intellectual property (i.e. the source code) which lives on distributed servers in the client environment. Also, the SSRS report source code resides inside a SQL database, which makes it difficult to extract and update for a distributed application. Finally the SSRS Report Builder provides only a 'visual' development environment, so when making 'mass changes' to the application, those changes must be done one-at-a-time via the visual editor.
Ole Christian
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2021
Flexible BI solution
Super flexible Very good data preparation features Dashboard functionality You can do everything related to BI and analytics in Dundas, because of the flexible architecture
CONSWorking with large tables (as a data visualization) can be a little bit of a pain The report designer seems a little outdated and is not very user friendly to use
Reason for choosing Logi Symphony
Because of the flexibility in Dundas and also in terms of price/value Dundas seems to us like to best solution. Also their sales/support team was outstanding in the process
David
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed May 2022
Ok but not ground-breaking
We found Exago BI a satisfactory BI tool though wanted more in terms of embedded analytics.
PROSIt was reasonably straightforward to set up and use and had a fairly clean and intuitive interface.
CONSError messages were often tedious and required digging through logs. We also had some difficulties embedding reports into our own applications.
Reason for choosing Logi Symphony
We didn't; we ended up switching to Logi Analytics. Ironically, InsightSoftware has now acquired both Exago and Logi Analytics and will be folding Exago into Logi Analytics, so there we go.
Dominic
Information Technology and Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2019
Easiest embbeded BI application to use and integrate out there
The ease of use of the ExpressViews for our less tech-savvy users
CONSIt is missing some features when it comes to parameter selections for a report, like multi selection in a parameter.
Reason for choosing Logi Symphony
Great customer support, easiest architecture to understand and implement, great key features.
Reasons for switching to Logi Symphony
Easier to embed in our application
Renford joseph
Retail, 501-1,000 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed November 2021
One of the best Mid tier BI solution for your business analytics
Have always been a reliable solution to understand our business trends.
PROSEasy to implement and great featured added on every patches.
CONSAlways been a great software meeting our organizational needs
Reasons for switching to Logi Symphony
Wanted a feature-rich solution to better manage our business analysis
Rudolf
Verified reviewer
Computer Software, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2017
Powerful reporting and analytics platforms
Izenda is our go to platform for ad-hoc reporting and analytics.
PROSIzenda is a complete, highly configurable, scalable and extensible reporting and analytics platform designed for today's connected collaborative cloud-based enterprise solutions backed by a strong positive management, R&D and services teams that are very easy to work it.
CONSAdvanced reports and dashboards require a strong background in SQL and may also require some Izenda training and support.
Muhammad
Verified reviewer
Information Technology and Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Best Business Reporting Tool
Great product and highly recommended. Those who have been working with financial institutes or the GRC domain can make the most out of this tool in terms of addressing the reporting requirements of their customers.
PROSIzenda is one of the best tools when it comes to customizing reports for business users. The design layout is easy to understand and very user friendly. Users can simply drag and drop and create their own report within minutes. Highly recommended tool.
CONSDesign layout needs to be a little bit more expanded and colors can be more effective which allows users to navigate more effectively.
Marin
Management Consulting
Used less than 12 months
OVERALL RATING:
4
EASE OF USE
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2015
A steep learning curve, with great reward at the end of it.
Dundas is a conglomeration of expertly coded dashboard development tools and infrastructures. The thing I like most about Dundas is that they are very helpful, the gentleman assigned to me to educate me in the ways of Dundas, was one I will never forget to this day, he was calm, helpful, understanding and with his help I learned Dundas in no time. I like the way Dundas structure's its Dashboard development, it starts with virtual tables, where the programmer can manually or automatically generate SQL queries, these queries are then used for the basis of adding statistical flavour to the Dashboard, the way this is done is very straight forward. Dundas has a steep unforgiving learning curve, but when you master the fundamentals, the sky really is the limit. Also their support service is world class, the representatives will assist you in any way they can, they will help you understand what the issue you are facing is and provide a resolution. If they cant help you via email, they will 'WebEx' you, i.e skype call with 2 way screen control. Everything in Dundas is customizable, charts, graphs and other statistical data can be glossed up and made to look as simple or as plush as the user envisions. You can add formulae, trend analysis and other key statistical methods are employed by Dundas. They have charts for Finance, Risk analysis and other key statistical methodologies. All of these charts can be jazzed up with scripts so that you can Drill down and filter through the data you want in order to get the right Business Intelligence feel to your work. Dundas supports the Data Cube, It supports Microsoft, Oracle, MySQL, EXCEL, it has export capabilities onto Excel, so those clients which prefer their data in Spreadsheets can manually export directly from the dashboard. Everything in Dundas is designed to give you the most professional feel possible at all times!
CONSDundas, for the good of it's users needs to publish more comprehensive educational equipment to train it's users, it is very hard to get to an expert level in Dundas without some help from your Friends in Dundas. I would love to see Dundas publish university style lectures, with step by step guides that show every aspect of the working sphere. With adequate educational material, one would be able to gain adept or even artisan status with the Tool on their own.
Gary
Computer Software, 51-200 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2017
Powerful, High-quality Reporting Solution that is Designed for the End User
Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: • A Web Based Report Designer • Easy to Create Basic Reports with Little to No Training • Advanced Functionality that would Satisfy our Advanced Users • Licensing that working with an onsite and SaaS deployment model • A Clean Modern Looking User Interface • Ability to White Label • Ability to Secure the Scope of the Accessible Tables and Data • Ability to Integrate with our Security Model and Dynamic Table Relationships • Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.
PROS• Ease of Use • Flexibility of Product • Performance • Data Security • Ease of Implementation • Product Support • Commitment to Security • Pricing Model • Commitment to Client Success from the Top Down
CONSError Messages when using it in a Distributed Model can be a Challenge • Brought up on last support call and they have committed to improving
Ravi
Real Estate, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2021
Dundas BI: Cost-effective BI Solution
It's a great tool for visualizations, dashboards. It supports connections to virtually every kind of dataset.
PROSDundas BI is very intuitive to use because of the modern UI. Also, the customer support is just amazing. On top of that, it is very cost-effective as compared to other BI solutions in the market if you are looking for catering to a large base of users.
CONSAs with perhaps any other BI solution, there is a bit of a learning curve. In addition to that, in case you find any bugs/issues, you have to wait for the fix till the next major (annual) release.
David
Information Technology and Services, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
Izenda Embedded BI - gives true Ad-Hoc reporting to your user base.
As a provider of bespoke software solutions I first started to look at Izenda about 7 years ago as a means to provide true Ad-Hoc reporting and to get away from having to develop reports in SSRS. Izenda gives the power of report creation and management back to the user base and will free your IT staff from having to create custom or numerous versions of reports for your clients. You can create a core base set of reports that best suite your solution and let your clients develop / expand them further. I like that it has a lot of base functionality but can also be "customized" to bend to all sorts of requirements and needs. Over the years I have seen quite a few and some of these have then been added back into the product. Not many Vendors would allow that or be so flexible.
PROSIzenda allows seamless white label integration for non-technical users but also allows technical users to customize all areas to provide a powerful solution that matches their core solution. It pushes the reporting burden away from IT and into the hands of the user and allows for complex reporting in a simple to use UI experience.
CONSThe documentation whilst getting better still needs to be kept more up to date
Jatin
Information Technology and Services, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2020
Easy to customize and user friendly GUI
Overall I definitely would like to recommend Dundas BI as a BI tool for organization. within a sort time of period you can easily create your own reports or dashboard.
PROSDundas BI easy to customize and very friendly GUI. you can easily navigate to ETL process, Scheduling job, admin activity, configuration, user security and roles. Most important thing is very well visualization options, flexibility, stability and multi tenancy licenses. Customer Support is really very good.
CONSRequired better folder structure to manage data cubes, matric Set and dashboard.
Reasons for switching to Logi Symphony
Because of Multi tenancy license structure in Dundas BI and better customer support.
Brett
Utilities, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2017
Exago is the real deal
We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.
PROSExpress design view makes drag/drop reports a reality. Web-based report designer Extendable to meet complex reporting needs Integration options for making Exago a seamless part of the product Great training sessions for admins and End users Outstanding support
CONSGrouping could be improved Missing ability to define variables without using custom functions Cross tab reports can be daunting for new users
Sara-Anne
Computer Software, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2021
Powerful BI and Reporting Tool
Exago has many features that showcase our data into meaningful visualizations and analytics for our clients. We use Exago for both standard reports in our product and custom reports. We've found Exago to be a robust reporting tool that meets the needs of both our company and our clients.
CONSThere are a few features that could be more user intuitive when creating custom reports and filtering. However, we have found Exago's customer support to be responsive and their documentation is extensive.
Kevin
Hospital & Health Care, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
Flexible, Customizable, and a Great Investment Return
The staff and support have been excellent. The software is flexible enough to meet our needs.
PROSFlexibility and Customization Ability to connect multiple data sources Ability to setup security groups and have auditing capability Customer support is excellent
CONSIt does take some time to setup initially, but the flexibility more than makes up for it
Reason for choosing Logi Symphony
See Pros above
Scott
Computer Software, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2017
Exago tool is great
Overall great experience with Exago's tool. The staff is patient and very helpful. Sometimes the logic gets complex quickly and not always able to get what we want easily. We are dependent on our integration choices we made back in 2008 so we have been not able to use some of the newer functions. The recommendation is to keep up to date as much as you can or you'll fall behind. Email reports to users is a great feature. We support 100's of users and clients around the world.
PROS- Ease of Use - Customer Support - Reporting Options - always looking to improve the product - Love the output options, dashboards, graphs, drill-down reports, cross tab.
CONS- sometimes complex logic - most of the time our data does not match northwind model so samples are hard to turn into relevant business cases. - Integration is sometimes tricky and mostly with our dev team.
Mohammad
Information Technology and Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Great BI tool
We have chosen Dundas BI because of its flexibility and the ability to integrate with wide range of data sources, the open API platform that allows to do non-traditional integrations with our in-house systems. Dundas support team are always on time to solve any issues or to provide any suggestions and java scripts to help our issues.
PROSFlexibility to do whatever you want, Open API and known scripting languages like HTML5 and JS where 99% of your word can be accomplished through drag and drop including preparing the connections to database, you can do all the task which usually have to be done through SQL language by using Dundas and only drag and drop like join, sort , filter, union, aggregation and more.
CONSThe tool doesn't support the 3D Charts even it is clear that 3D charts are not professional.
Mohammad
Information Technology and Services, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2016
Flexibility in design,
I am developer and implementer of Dundas BI. I rememered how we choosed dundas from 10s of options for to many aspects like flexibility to do whatever you want , variety of data sources and the open API. Moreover, the price od dundas is reasonable comparing to the features that it provides and cheaper comparing to other products in the market. Later on, our requirements increased but dundas BI was flexible enought so we did all them. In dundas BI, think what to do rather than how to do it or if it is doable or not. One year later, dundas become the central portal for every department including Executives ,IT, sales, and marketing. By giving other departments small training on dundas bi, they started to build their reports and dashboards, our role was to prepare the connection to databases and the data cubes only. Dundas Support team are great and reply to any query withen same day. I liked their support because they are ready to help in building java scripts that solve or do my requests or to to provide solutions to issues which were sometimes related to OS or the database.
PROSFlexibility in design, variety of charts and data sources, open API and the great dundas support
CONSNo 3D charts even it is clear to me that 3D is not professional but some people just like to see it.
Tanvir
Hospital & Health Care, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2019
Logi is Great
Great experience and success with delivering enterprise wide reports/dashboards
PROSCohesive experience, branding and customizable
CONSSteep Learning curve to implement the product
Reason for choosing Logi Symphony
Licensing cost
Shaun
Pharmaceuticals, 5,001-10,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2019
Great Product
Great product Overall
PROSThe software is very flexible and allows customizations.
CONSNot a large user base for people to assist with app code
Reason for choosing Logi Symphony
Customization
Andrew
Management Consulting
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed October 2015
Dundas Developer for the last 3 years
1. Data Visualisation is what Dundas do, and do well at; as opposed to many BI vendors, who offer a broader range of functionality but end up being a jack of all trades, and a master of none. 2. It's a difficult balance for a product to be easy to use, as well as being flexible. It's subjective, but I feel that they have the balance right. 3. I can't speak highly enough about the support team.
CONS1. Exports to Powerpoint, etc... are needed. 2. Ability to work off line, with everything nicely cached. I agree the benefit will diminish over the years, but other products, like Microstrategy, do. Senior managers like this. 3. A better way to add comments; something like Cognos. 4. More an issue with the previous Dundas product, and though rare, but we had a couple of cases where newer versions could often resolve one issue raised, but result in something else no longer working, which made us look a rather silly. With new versions, don't assume anything, and test thoroughly again. 5. Greater presence in Europe.