About LogRocket

LogRocket is a complete front-end monitoring and product analytics solution that utilizes session reply, performance monitoring, and powerful analytics to uncover and fix UX and technical issues that affect conversion, engagement, and retention. With session replay capabilities, product managers can reproduce every user session to understand network logs, Javascript errors, and performance data in order to resolve reported issues and support tickets.

LogRocketcan easily measure front-end performance by monitoring page load times, CPU usage, browser crashes, page rendering, and more. LogRocket can also track changes in engagement, user flows, conversions, and more with robust product analytics.

LogRocket is compatible with multiple JS frameworks such as ...


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13 Reviews of LogRocket

Average User Ratings

Overall

4.95 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(21)

21

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 13 results

March 2021

User Profile Picture

Garwin from DCI Solutions Ltd.

Verified Reviewer

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2021

Good simple tool For recording user activity

I love using this tool but may have to find a different tool because of price

Pros

Does an excellent job in recording not only screen activity but network and location information.

Cons

the price between free and the next teir send to high. Also does not have a mobile version.

Reasons for Switching to LogRocket

Didn't have the features I wanted

August 2020

Emily from Homeroom

Company Size: 2-10 employees

Industry: E-Learning

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Functionality

5.0

August 2020

Helpful in understanding user needs and debugging the product

Its been really helpful for our team overall in understanding what is going on with the way users interact with our product. I highly recommend using it for product teams.

Pros

It is really easy to take a look through recent sessions each day and understand where users are getting stuck and which issues we might need to solve urgently. My eng team also likes using it to debug when needed.

Cons

I'd love some more insights served up in a sort of report that isn't manual or doesn't require me to go do the digging myself.

Reasons for Switching to LogRocket

We only needed one and FullStory seemed like a competitor without all of the debugging functionality that our eng team needed.

July 2021

User Profile Picture

Kevin from The University of Texas at Dallas

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Information Technology and Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Product Managers Analytics Tool

Overall, this is an excellent tool and a huge part of my day to day activities however with the time required to train the members of my team, I would prefer using tools like Mixpanel

Pros

As a Product Manager, I am highly dependent on LogRocket on a daily basis. Providing deep insights into the data it collects through powerful visualizations and analytics for daily analysis and debugging

Cons

With most of my team being experienced in other tools, training them to use this was trouble. Additionally, until my team was experienced in using this tool, they needed one expert user to navigate this tool.

October 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Functionality

4.0

October 2019

A bang for your buck at a tenth of the price of its competitor

First of all, I was looking for a simple solution to just monitor

Pros

Setting up was really easy and straight forward. Also, the documentation for setting it up with different frameworks was very useful. Also it provides integration with services like Sentry which is really useful in our industry we you don't really get to have a test and a production environment

Cons

There wasn't much to not like about this.

Reasons for Choosing LogRocket

Yandex Replay is a free software but meaning that it's free probably means that it has a bunch of clauses associated with it and we don't want our customer's data to leak out.

Reasons for Switching to LogRocket

Just look at the pricing of FullStory and LogRocket, both basically provide the same service but this one does so much more and at a tenth of the price of FullStory.

August 2020

Kailu from HelloAva

Company Size: 11-50 employees

Industry: Cosmetics

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

A very powerful product

Pros

Log rocket was very simple to use. Our engineering team uses it on a weekly basis for bug catching and troubleshooting for our product. Also, other non-dev team members use Logrocket to troubleshoot as well. The interface was very intuitive.

Cons

I am very happy overall with Logrocket.

Reasons for Switching to LogRocket

The previous product we used was much more expensive for what we need.