All Usermaven Reviews

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User Profile

Manish

Verified reviewer

Computer Software, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Great Tool to replace Google Analytics

Its great if you really want an easy solution for yourself and your customers to replace google analytics. Very easy to install as well.

PROS

Product analytics has been very useful and insights derived from them are very inspiring. We moved away from GA to usermaven due to its easy to implement the usage tracking on our websites and products. Its has been game changers on capturing every events and it is cookieless which is a bonus features than other tools we used.

CONS

I do not see any cons. Not at the moment at least.

Reason for choosing Usermaven

Its features and easy implementation guides. Very well documented.

Reasons for switching to Usermaven

Ease of use and easy implementation be it web or software.

Jason

Information Technology and Services, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Usermaven, simple is better!

Making a change to Usermaven has enabled our organization to make quicker decisions for our clients to improve their business. Sharing the stats with our clients is so much easier as well! Usermaven just makes this part of our work so much easier, we actually WANT to look at stats. Other programs are so confusing it was a pain and often ignored.

PROS

Usermaven was straight forward to install and implement! It gives you everything you NEED without all the fluff. There is lots of data there, but it is what you need and isn't overly complicated! I LOVE it compared to the most popular free analytic service because you don't get lost in a confusing interface and setup, you get what you need right up front! I recommend Usermaven to everyone needing stats for their webiste!

CONS

Usermaven was easy to set up and access the critical information I needed to make decisions for my business. There is also more data to dig in if you want, but the simple interface is SO refreshing!

Reason for choosing Usermaven

Usermaven made it easy to get in and manage the stats we need to see so we can make changes based on use and interaction on the site. It was the simplest platform we found!

Reasons for switching to Usermaven

GA is a confusing application - complex interface and just made it a chore to get in and use regularly. We didn't want to put the effort into making it easier and automate things. With Usermaven we found it didn't need to be that way! Much simpler interface and gave us the data we needed to see right up front!

danica

Education Management, 51-200 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

3

Reviewed August 2023

Review of Usermaven

I guess it skal have the time to get more and more functions, and then it will be really good

PROS

It is easy to use, i would guess that any person could go in and get an overview of how one's website is visted

CONS

I am still learning to accept the thins i cannot find, and the things that usermaven does not have.

Reasons for switching to Usermaven

Because I live in europe

Faisal

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

A much easier tool to use than Google Analytics

Overall experience has been great. The support team is very quick to respond and are eager to help. The product and experience with the interface is clean and responsive. I purchase and use products that look good and are intuitive. Sometimes I just don't have time to try to "figure" things out because of a poor UI. This isn't one of those products at all. I'll be moving all my website and client website to Usermaven to have them all in one area to monitor. I'm looking forward to all the new enhancements and updates to come for this product.

PROS

I like how easy Usermaven was to set up and install. I was done in less than 10 minutes and had analytical data ready on my dashboard. Just one simple piece of code installed on the header of my website and done.

CONS

I like being able to see all my domains on one dashboard, but if I filter down to a single domain, I would like to see the Conversion Goals filter to just that domain as well. Right now it still shows all the Conversion Goals of my other domains that I have set up in my account. Not a deal breaker at all, just a small peeve of mine.

Reasons for switching to Usermaven

It was too cumbersome to use and setup. I just didn't have the patience for it. Plus having to set up the views and dashboard for every single website I manage and monitor was a headache. Usermaven makes it easy.

User Profile

Alexander

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed April 2024

Ditch Google go Usermaven

Extremely happy that I found this tool. It without a doubt the best purchase to my stack on marketing today.

PROS

To many, the most important is its ability to add Whitelabel pixel information so adblockers can not detect you while still being GDPR Compliant.

CONS

Installing user and company attributes requires a bit technical knowledge.

Reason for choosing Usermaven

UX/UI and integration with their other software Replug.io and ContentStudio.

Reasons for switching to Usermaven

Way better interface and can track propper visitor and user data without getting blocked by add blockers or browsers.

Oddur

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Clean and responsive interface, designed to be user-friendly

Overall, UserMaven garners positive feedback for its reliability, user-centric design, and scalability, making it a commendable choice among web analytics tools.

PROS

One of UserMaven's key strengths is its clean and responsive interface, designed to be user-friendly and accessible to individuals at all skill levels. The emphasis on simplicity, privacy, and cost-effectiveness makes it attractive for those looking for an intuitive web analytics solution.

CONS

I have not come across any specific aspects that I strongly disliked about UserMaven.

Reasons for switching to Usermaven

We needed a privacy-friendly, cookieless analytics tool

Andy

Information Technology and Services, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Data that clients can understand!

Like I've said already I found the system very easy to implement and the one issue of my own creation was resolved by the support team in no time at all.

PROS

Easy to set up on target website with WordPress plugin Easy set up of conversion goals, funnels & journeys. Easy to share with clients. Easy to explain to clients. Did I tell you it is easy to use? Makes GA4 a distant memory!

CONS

I want to spend more and set more clients up, but my budget won't allow this!!!

Reason for choosing Usermaven

Tried out a free version fo the product and found it easy to use.

Reasons for switching to Usermaven

GA4 is very hard to setup reporting that can be used and understood by clients.

Ceesjan

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Huge fan of Usermaven

PROS

I love how easy it is to track the analytics of a website. The interface is also designed with the user in mind, so it's extremely easy to analyze the data. I like how easy it is to start tracking the analytics of a website. It gives me insights even on what keywords clients found me. You can see the entire journey of a visitor on your website, and to me, this is very valuable data to have. Since I have a web design agency, I also started implementing Usermaven on all the sites of my clients, to also easily see the results of the new website design. I've been a big fan of Usermaven since signing up for the product. They're also constantly improving the product, and do well with communication and keeping me updated about new features.

CONS

I can't think of anything that I don't like. This is just the perfect website analytics tool for me.

Scott

Automotive, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed March 2024

An easy to use, privacy-focused, cookie-less analytics suite

My experience with Usermaven has been overwhelmingly positive, simplifying my analytics process with its easy-to-use interface and privacy-focused, cookie-less tracking. Despite some early documentation gaps as an early adopter, the platform has consistently improved, and has a proactive development team. Usermaven has exceeded my expectations, becoming an indispensable tool for enhancing our website's performance and engagement strategies.

PROS

I like how simple and easy it is to use, with no complicated dashboards to set-up. You have all the information you need at first glance, and I also like how it is cookie-less. The team behind it is fantastic, consistently rolling out new features on a monthly basis.

CONS

So far, I have found that it fulfills all of my requirements and meets my expectations. I was an early adopter, and initially some of the documentation was lacking.

User Profile

Matthew

Verified reviewer

Internet, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

FUNCTIONALITY

4

Reviewed March 2024

Elegant analytics, much friendlier than GA4

Usermaven has helped me get to decisions faster because (a) it's easy to use, (b) it's really good at surfacing actionable insights, and (c) it's actually fun.

PROS

Usermaven has an elegant and inviting UI and is especially useful for people like me who want to do their own analysis but don't have the time to go through the GA4 brain damage.

CONS

There isn't anything I dislike about Usermaven. Seriously. It's superb at what it does, and it does not overpromise.

Reasons for switching to Usermaven

I still have the GA4 tracker installed, and we occasionally will use that data as a second source, but I can't remember the last time I opened GA

Dave

Design, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2023

THE alternative to google analytics

Overall, my experience with UserMaven has been very positive. It's a great tool for anyone looking for a straightforward, privacy-conscious, and cost-effective web analytics solution.

PROS

I picked up UserMaven a while back and have recently started using it for all my sites and I must say, it's a SOLID alternative to Google Analytics. What stands out most for me is the platform's ease of installation and use along with its strong visual insights.. It's incredibly user-friendly and am easily able to track important metrics without getting bogged down in complexity. One of User Maven's strong suits is its commitment to privacy, especially with GDPR compliance. In today's digital world, where privacy is paramount, this aspect of User Maven really gives me peace of mind. In terms of analytics and reporting, the platform delivers detailed and easy-to-understand statistics. This simplicity in presenting complex data is a significant plus. Also, the affordability of User Maven is a big win. It offers robust features without straining the budget.

CONS

While I understand the need to lock some features behind a higher paywall... I really wish they would give access to all features, even if it comes with limits; This would allow for the trial of the features to determine if the upgrade is worth it. I also have found that syncing of sites can be a bit buggy at times, where I need to refresh my dash to see it. That said, I never lose any insights or data.. so more of an interface annoyance.

Reasons for switching to Usermaven

For privacy concerns, along with the overall easy to set up and share insights with clients.

Chris

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

The Ultimate Analytics Solution for Business Growth

My overall experience with Usermaven has been positive. It has provided valuable insights into user behavior and helped me make data-driven decisions for my business.

PROS

What I liked most about Usermaven is its ease of use and quick setup process.The no-code event tracking feature was highly impactful, as it eliminated the need for developer assistance.Integration with my existing business processes was seamless and straightforward.

CONS

There were no specific aspects that I disliked about Usermaven.

Reason for choosing Usermaven

Usermaven stood out to me due to its simplicity, accuracy, and the ability to track user behavior without relying on developers. It provided all the essential features I needed for effective analytics without unnecessary complexity.

Florian

Verified reviewer

Design, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Simple to use GDPR friendly analytics

PROS

The user interface was incredibly intuitive and easy to navigate, making it a breeze to access the various analytics features. As someone who is not necessarily tech-savvy, I appreciate how user-friendly the platform is, allowing me to effortlessly analyze and interpret data without feeling overwhelmed.What really impressed me, though, was the platform’s commitment to GDPR compliance. With privacy concerns becoming more prominent in today’s digital landscape, it’s crucial to work with tools that prioritize data protection. This analytics platform went above and beyond to ensure that all data collected and analyzed adhered to GDPR regulations. Knowing that my data is being handled in a secure and GDPR-friendly manner gives me peace of mind.Overall, I highly recommend this analytics platform for anyone in need of a user-friendly and GDPR compliant solution. It’s truly a game-changer in simplifying the analytics process while prioritizing data privacy and security.

CONS

Some Features like User Journey still missing. But it's a pretty new product, so i guess it will show up soon.

User Profile

Stefan

Verified reviewer

Internet, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

World-class, privacy-friendly website & product analytics tool

PROS

Due to privacy concerns, we were looking for an alternative to Google Analytics. We finally decided on Usermaven, which comes with a generous free plan and a great UI and team. It is also very easy to implement - just add a few lines of code to your website and it automatically tracks site visitors, events and more.

CONS

I haven't found any cons yet and will update this review if I do.

Reasons for switching to Usermaven

We needed a privacy-friendly, cookieless analytics tool that could be used in the EU.

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2023

Potential Game Changer

So far im impressed, onboarding was fast and easy, setting up and tracking custom events and properties took about 2 hours.

PROS

The auto-tracking feature is by-far some of the most complete and well-made executions in the industry. Its accurate, descriptive, and the ability to white-label the pixel is incredible and adds a ton of value since you get a more clear picture.

CONS

It's still missing time to grow, but i hope they will continue to move fast and in the same path, missing custom reports, custom dashboards, custom widgets, more options for conditions.

Reason for choosing Usermaven

More modern approach - while i do like kissmetrics and its a much more mature platform, i feel usermaven is onto something great

Reasons for switching to Usermaven

I was looking for a platform that does auto-tracking with better value than others like heap or mixpanel. I love the whitelabel pixel.

User Profile

Samantha

Verified reviewer

Marketing and Advertising, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2023

Privacy Focused alternative to Google Analytics

PROS

With privacy concerns over anything provided by google I needed a privacy focused analytics solution, to replace google analytics for myself and my clients. I decided on Usermaven as the UI was appealing and their product easy to set up and use. As it was a new kid on the block the features at the time were slightly lacking but the development team is great and new features are being added all the time.

CONS

No cons at present looking at their road map the the features I'm missing now are on there and I am confident in the development team that they will implement them effectively.

Reason for choosing Usermaven

Needed a GDPR compliant cookie less solution for user tracking.

User Profile

Fabrizio

Verified reviewer

Information Technology and Services, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed November 2023

A solid tool for all your Analytics Needs

I've been super happy to subscribe to UserMaven since its start. The team is solid and the app was usable since start and it's getting better day after day, replacing my GA. I love the UI and UX and using it and getting the right insights is a breeze.

PROS

With a very polished dashboard and clean metrics to read, it's a valid alternative to GA and very light, it doesn't bloat the site. The team behind the app is super solid and they are delivering a great tool, I'm super happy about the insights.

CONS

The Dashboard can't be customized with custom branding colors and the attribution is not part of the plan I signed up for, which I think it's not right as it's not a product-only related metric.

Reasons for switching to Usermaven

Too heavy script compared to Usermaven and UX was becoming very bad with too many metrics not usable and actionable

Bernt

Management Consulting, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Usermaven, easy to setup, easy to readout

PROS

With Usermaven you can quickly get a good overview of the performance of your website. Installation is very simple. The evaluation can be read in an easily understandable way via a release link. Furthermore, Usermaven is GDPR compliant.

CONS

Möchte man genaue Auswertungen machen, so muss man "Auto-Captured Events" verwenden. Da nach Events abgerechnet wird, kann das schnell den Rahmen des Accounts sprengen.

Reasons for switching to Usermaven

Usermaven is easier to install and the evaluation is clearer

Bryon

Marketing and Advertising, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2023

A great alternative to Google Analytics

Overall, the Usermaven team is rock solid. I have used other tools from the dev team and I feel that these are some of the hardest working devs in the SaaS world. They are very responsive to recommendations and quick to fix things that don't work. I feel this product should be better known, it's a great alternative to Google Analytics.

PROS

Usermaven is a user-friendly and straightforward analytics tool designed for website administrators, agencies, and other users. The solution offered is designed to make it simple and straightforward to track and analyze data from websites. It is user-friendly and can be implemented without difficulty. The UI is set up logically: you have access to the information you need most on one page, and can dive deeper, if needed. It is also privacy-friendly, and has cookie-less tracking to bypass blockers. As an agency owner, I like the fact that it is easy to view all my clients at once, from the overview page.

CONS

I do not have many complaints about Usermaven. There have been some hiccups, and the development was slow at the start, but that has been resolved. I would like a feature that would make it easier to identify user flows and recommend funnel and conversion goals automatically.

Reason for choosing Usermaven

I started using Uswermaven as an alternative to Google Analytics. With the recent switch to GA4, I was secure in the knowledge that Usermaven was tracking my clients' websites and that I owned that data.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Lightweight, and just as effective as Google for tracking conversions.

A great team behind a great product.

PROS

Usermaven is an affordable and intuitive tracking solution that prioritizes user experience. Its cookieless tracking approach respects user privacy and ensures compliance with privacy regulations. The lightweight script has minimal impact on website performance, providing valuable tracking data without affecting user satisfaction.

CONS

I don't have significant gripes with Usermaven at the moment.

Reason for choosing Usermaven

Price.

Reasons for switching to Usermaven

Privacy Concerns

Leo Koo

Information Technology and Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed December 2023

Affordable, Easy to use and Powerful Analytics Software

UserMaven has been an amazing tool. We use it in my agency to get the clients proper numbers (as GA gets blocked by ad blockers) I'm waiting for UserMaven to mature and integrate WooCommerce

PROS

It's easy to install and tracks buttons without the need to painstakingly setup, unlike Google Analytics. It's also relatively affordable and doesn't overload us with information, unlike Matomo

CONS

There's still no integration with ecommerce nor reporting tools for now.

Reason for choosing Usermaven

Affordable pricing, great team that I know (I'm a ContentStudio client too) and robust features. Plus, they are developing well.

User Profile

Michele

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Comprehensive and understandable Analytics

Usermaven offers an intuitive and efficient platform for data management and interpretation. Its dashboards are distinctively designed, making comprehending complex data easy for users. The large amount of data available is presented in an accessible manner, brilliantly simplified, and visualized to facilitate a seamless user experience. This platform has prioritized collaboration, making sharing these well-constructed dashboards effortless, to clients and team mates. Its efficient handling of massive data prevents users from feeling overwhelmed, achieving a perfect balance between functionality and usability. In short, Usermaven is my go-to for data interpretation and sharing without being overly complicated.

PROS

Lots of information without being overwhelming, easy to share dashboards, white label pixel

CONS

there is not much to dislike, but some e-commerce features are a work in progress, so once available there will be nothing else missing

Reasons for switching to Usermaven

Shareable dashboards is a very big deal to us

Anonymous

1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2023

The simple solution to GA confusion

So far very good and I'm impressed with the roadmap and regular updates.

PROS

Usermaven presents website user data in an easy to find, easy to understand format with options for more granular data if needed. I can get a comprehensive overview of my website performance in seconds which helps me to spot and fix any weaknesses.

CONS

I would like more user engagement metrics for content performance.

Reasons for switching to Usermaven

I needed website visitor performance data that was easy to interrogate.

Wendell

Construction, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Best privacy-focused alternative to Google Analytics

Very happy overall and highly recommended. I'm SO glad to have left Google Analytics for this far superior yet much easier to use analtyics service.

PROS

I love the easy-to-use user interface, detailed statistics and simplicity. It's intuitive and easy to find what I'm looking for.

CONS

Product analytics are a bit pricey. I'm sure they are awesome though.

Alisha

Design, 1 employee

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed November 2023

Excellent Alternative to Google Analytics

PROS

It is very easy to view the information you are trying to analyze and it it easy to understand. Some analytic products get too complicated and difficult; not Usermaven.

CONS

I have yet to find anything specific I do not like Usermaven.

Showing 1 - 25 of 55 Reviews