All Usermaven Reviews
1-25 of 55 Reviews
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Manish
Verified reviewer
Computer Software, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great Tool to replace Google Analytics
Its great if you really want an easy solution for yourself and your customers to replace google analytics. Very easy to install as well.
PROSProduct analytics has been very useful and insights derived from them are very inspiring. We moved away from GA to usermaven due to its easy to implement the usage tracking on our websites and products. Its has been game changers on capturing every events and it is cookieless which is a bonus features than other tools we used.
CONSI do not see any cons. Not at the moment at least.
Reason for choosing Usermaven
Its features and easy implementation guides. Very well documented.
Reasons for switching to Usermaven
Ease of use and easy implementation be it web or software.
Jason
Information Technology and Services, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Usermaven, simple is better!
Making a change to Usermaven has enabled our organization to make quicker decisions for our clients to improve their business. Sharing the stats with our clients is so much easier as well! Usermaven just makes this part of our work so much easier, we actually WANT to look at stats. Other programs are so confusing it was a pain and often ignored.
PROSUsermaven was straight forward to install and implement! It gives you everything you NEED without all the fluff. There is lots of data there, but it is what you need and isn't overly complicated! I LOVE it compared to the most popular free analytic service because you don't get lost in a confusing interface and setup, you get what you need right up front! I recommend Usermaven to everyone needing stats for their webiste!
CONSUsermaven was easy to set up and access the critical information I needed to make decisions for my business. There is also more data to dig in if you want, but the simple interface is SO refreshing!
Reason for choosing Usermaven
Usermaven made it easy to get in and manage the stats we need to see so we can make changes based on use and interaction on the site. It was the simplest platform we found!
Reasons for switching to Usermaven
GA is a confusing application - complex interface and just made it a chore to get in and use regularly. We didn't want to put the effort into making it easier and automate things. With Usermaven we found it didn't need to be that way! Much simpler interface and gave us the data we needed to see right up front!
danica
Education Management, 51-200 employees
Used monthly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
FUNCTIONALITY
3
Reviewed August 2023
Review of Usermaven
I guess it skal have the time to get more and more functions, and then it will be really good
PROSIt is easy to use, i would guess that any person could go in and get an overview of how one's website is visted
CONSI am still learning to accept the thins i cannot find, and the things that usermaven does not have.
Reasons for switching to Usermaven
Because I live in europe
Faisal
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
A much easier tool to use than Google Analytics
Overall experience has been great. The support team is very quick to respond and are eager to help. The product and experience with the interface is clean and responsive. I purchase and use products that look good and are intuitive. Sometimes I just don't have time to try to "figure" things out because of a poor UI. This isn't one of those products at all. I'll be moving all my website and client website to Usermaven to have them all in one area to monitor. I'm looking forward to all the new enhancements and updates to come for this product.
PROSI like how easy Usermaven was to set up and install. I was done in less than 10 minutes and had analytical data ready on my dashboard. Just one simple piece of code installed on the header of my website and done.
CONSI like being able to see all my domains on one dashboard, but if I filter down to a single domain, I would like to see the Conversion Goals filter to just that domain as well. Right now it still shows all the Conversion Goals of my other domains that I have set up in my account. Not a deal breaker at all, just a small peeve of mine.
Reasons for switching to Usermaven
It was too cumbersome to use and setup. I just didn't have the patience for it. Plus having to set up the views and dashboard for every single website I manage and monitor was a headache. Usermaven makes it easy.
Alexander
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2024
Ditch Google go Usermaven
Extremely happy that I found this tool. It without a doubt the best purchase to my stack on marketing today.
PROSTo many, the most important is its ability to add Whitelabel pixel information so adblockers can not detect you while still being GDPR Compliant.
CONSInstalling user and company attributes requires a bit technical knowledge.
Reason for choosing Usermaven
UX/UI and integration with their other software Replug.io and ContentStudio.
Reasons for switching to Usermaven
Way better interface and can track propper visitor and user data without getting blocked by add blockers or browsers.
Oddur
Marketing and Advertising, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Clean and responsive interface, designed to be user-friendly
Overall, UserMaven garners positive feedback for its reliability, user-centric design, and scalability, making it a commendable choice among web analytics tools.
PROSOne of UserMaven's key strengths is its clean and responsive interface, designed to be user-friendly and accessible to individuals at all skill levels. The emphasis on simplicity, privacy, and cost-effectiveness makes it attractive for those looking for an intuitive web analytics solution.
CONSI have not come across any specific aspects that I strongly disliked about UserMaven.
Reasons for switching to Usermaven
We needed a privacy-friendly, cookieless analytics tool
Andy
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Data that clients can understand!
Like I've said already I found the system very easy to implement and the one issue of my own creation was resolved by the support team in no time at all.
PROSEasy to set up on target website with WordPress plugin Easy set up of conversion goals, funnels & journeys. Easy to share with clients. Easy to explain to clients. Did I tell you it is easy to use? Makes GA4 a distant memory!
CONSI want to spend more and set more clients up, but my budget won't allow this!!!
Reason for choosing Usermaven
Tried out a free version fo the product and found it easy to use.
Reasons for switching to Usermaven
GA4 is very hard to setup reporting that can be used and understood by clients.
Ceesjan
Marketing and Advertising, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Huge fan of Usermaven
I love how easy it is to track the analytics of a website. The interface is also designed with the user in mind, so it's extremely easy to analyze the data. I like how easy it is to start tracking the analytics of a website. It gives me insights even on what keywords clients found me. You can see the entire journey of a visitor on your website, and to me, this is very valuable data to have. Since I have a web design agency, I also started implementing Usermaven on all the sites of my clients, to also easily see the results of the new website design. I've been a big fan of Usermaven since signing up for the product. They're also constantly improving the product, and do well with communication and keeping me updated about new features.
CONSI can't think of anything that I don't like. This is just the perfect website analytics tool for me.
Scott
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed March 2024
An easy to use, privacy-focused, cookie-less analytics suite
My experience with Usermaven has been overwhelmingly positive, simplifying my analytics process with its easy-to-use interface and privacy-focused, cookie-less tracking. Despite some early documentation gaps as an early adopter, the platform has consistently improved, and has a proactive development team. Usermaven has exceeded my expectations, becoming an indispensable tool for enhancing our website's performance and engagement strategies.
PROSI like how simple and easy it is to use, with no complicated dashboards to set-up. You have all the information you need at first glance, and I also like how it is cookie-less. The team behind it is fantastic, consistently rolling out new features on a monthly basis.
CONSSo far, I have found that it fulfills all of my requirements and meets my expectations. I was an early adopter, and initially some of the documentation was lacking.
Matthew
Verified reviewer
Internet, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
4
Reviewed March 2024
Elegant analytics, much friendlier than GA4
Usermaven has helped me get to decisions faster because (a) it's easy to use, (b) it's really good at surfacing actionable insights, and (c) it's actually fun.
PROSUsermaven has an elegant and inviting UI and is especially useful for people like me who want to do their own analysis but don't have the time to go through the GA4 brain damage.
CONSThere isn't anything I dislike about Usermaven. Seriously. It's superb at what it does, and it does not overpromise.
Reasons for switching to Usermaven
I still have the GA4 tracker installed, and we occasionally will use that data as a second source, but I can't remember the last time I opened GA
Dave
Design, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2023
THE alternative to google analytics
Overall, my experience with UserMaven has been very positive. It's a great tool for anyone looking for a straightforward, privacy-conscious, and cost-effective web analytics solution.
PROSI picked up UserMaven a while back and have recently started using it for all my sites and I must say, it's a SOLID alternative to Google Analytics. What stands out most for me is the platform's ease of installation and use along with its strong visual insights.. It's incredibly user-friendly and am easily able to track important metrics without getting bogged down in complexity. One of User Maven's strong suits is its commitment to privacy, especially with GDPR compliance. In today's digital world, where privacy is paramount, this aspect of User Maven really gives me peace of mind. In terms of analytics and reporting, the platform delivers detailed and easy-to-understand statistics. This simplicity in presenting complex data is a significant plus. Also, the affordability of User Maven is a big win. It offers robust features without straining the budget.
CONSWhile I understand the need to lock some features behind a higher paywall... I really wish they would give access to all features, even if it comes with limits; This would allow for the trial of the features to determine if the upgrade is worth it. I also have found that syncing of sites can be a bit buggy at times, where I need to refresh my dash to see it. That said, I never lose any insights or data.. so more of an interface annoyance.
Reasons for switching to Usermaven
For privacy concerns, along with the overall easy to set up and share insights with clients.
Chris
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
The Ultimate Analytics Solution for Business Growth
My overall experience with Usermaven has been positive. It has provided valuable insights into user behavior and helped me make data-driven decisions for my business.
PROSWhat I liked most about Usermaven is its ease of use and quick setup process.The no-code event tracking feature was highly impactful, as it eliminated the need for developer assistance.Integration with my existing business processes was seamless and straightforward.
CONSThere were no specific aspects that I disliked about Usermaven.
Reason for choosing Usermaven
Usermaven stood out to me due to its simplicity, accuracy, and the ability to track user behavior without relying on developers. It provided all the essential features I needed for effective analytics without unnecessary complexity.
Florian
Verified reviewer
Design, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Simple to use GDPR friendly analytics
The user interface was incredibly intuitive and easy to navigate, making it a breeze to access the various analytics features. As someone who is not necessarily tech-savvy, I appreciate how user-friendly the platform is, allowing me to effortlessly analyze and interpret data without feeling overwhelmed.What really impressed me, though, was the platform’s commitment to GDPR compliance. With privacy concerns becoming more prominent in today’s digital landscape, it’s crucial to work with tools that prioritize data protection. This analytics platform went above and beyond to ensure that all data collected and analyzed adhered to GDPR regulations. Knowing that my data is being handled in a secure and GDPR-friendly manner gives me peace of mind.Overall, I highly recommend this analytics platform for anyone in need of a user-friendly and GDPR compliant solution. It’s truly a game-changer in simplifying the analytics process while prioritizing data privacy and security.
CONSSome Features like User Journey still missing. But it's a pretty new product, so i guess it will show up soon.
Stefan
Verified reviewer
Internet, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
World-class, privacy-friendly website & product analytics tool
Due to privacy concerns, we were looking for an alternative to Google Analytics. We finally decided on Usermaven, which comes with a generous free plan and a great UI and team. It is also very easy to implement - just add a few lines of code to your website and it automatically tracks site visitors, events and more.
CONSI haven't found any cons yet and will update this review if I do.
Reasons for switching to Usermaven
We needed a privacy-friendly, cookieless analytics tool that could be used in the EU.
Anonymous
11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
Potential Game Changer
So far im impressed, onboarding was fast and easy, setting up and tracking custom events and properties took about 2 hours.
PROSThe auto-tracking feature is by-far some of the most complete and well-made executions in the industry. Its accurate, descriptive, and the ability to white-label the pixel is incredible and adds a ton of value since you get a more clear picture.
CONSIt's still missing time to grow, but i hope they will continue to move fast and in the same path, missing custom reports, custom dashboards, custom widgets, more options for conditions.
Reason for choosing Usermaven
More modern approach - while i do like kissmetrics and its a much more mature platform, i feel usermaven is onto something great
Reasons for switching to Usermaven
I was looking for a platform that does auto-tracking with better value than others like heap or mixpanel. I love the whitelabel pixel.
Samantha
Verified reviewer
Marketing and Advertising, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Privacy Focused alternative to Google Analytics
With privacy concerns over anything provided by google I needed a privacy focused analytics solution, to replace google analytics for myself and my clients. I decided on Usermaven as the UI was appealing and their product easy to set up and use. As it was a new kid on the block the features at the time were slightly lacking but the development team is great and new features are being added all the time.
CONSNo cons at present looking at their road map the the features I'm missing now are on there and I am confident in the development team that they will implement them effectively.
Reason for choosing Usermaven
Needed a GDPR compliant cookie less solution for user tracking.
Fabrizio
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed November 2023
A solid tool for all your Analytics Needs
I've been super happy to subscribe to UserMaven since its start. The team is solid and the app was usable since start and it's getting better day after day, replacing my GA. I love the UI and UX and using it and getting the right insights is a breeze.
PROSWith a very polished dashboard and clean metrics to read, it's a valid alternative to GA and very light, it doesn't bloat the site. The team behind the app is super solid and they are delivering a great tool, I'm super happy about the insights.
CONSThe Dashboard can't be customized with custom branding colors and the attribution is not part of the plan I signed up for, which I think it's not right as it's not a product-only related metric.
Reasons for switching to Usermaven
Too heavy script compared to Usermaven and UX was becoming very bad with too many metrics not usable and actionable
Bernt
Management Consulting, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2023
Usermaven, easy to setup, easy to readout
With Usermaven you can quickly get a good overview of the performance of your website. Installation is very simple. The evaluation can be read in an easily understandable way via a release link. Furthermore, Usermaven is GDPR compliant.
CONSMöchte man genaue Auswertungen machen, so muss man "Auto-Captured Events" verwenden. Da nach Events abgerechnet wird, kann das schnell den Rahmen des Accounts sprengen.
Reasons for switching to Usermaven
Usermaven is easier to install and the evaluation is clearer
Bryon
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
A great alternative to Google Analytics
Overall, the Usermaven team is rock solid. I have used other tools from the dev team and I feel that these are some of the hardest working devs in the SaaS world. They are very responsive to recommendations and quick to fix things that don't work. I feel this product should be better known, it's a great alternative to Google Analytics.
PROSUsermaven is a user-friendly and straightforward analytics tool designed for website administrators, agencies, and other users. The solution offered is designed to make it simple and straightforward to track and analyze data from websites. It is user-friendly and can be implemented without difficulty. The UI is set up logically: you have access to the information you need most on one page, and can dive deeper, if needed. It is also privacy-friendly, and has cookie-less tracking to bypass blockers. As an agency owner, I like the fact that it is easy to view all my clients at once, from the overview page.
CONSI do not have many complaints about Usermaven. There have been some hiccups, and the development was slow at the start, but that has been resolved. I would like a feature that would make it easier to identify user flows and recommend funnel and conversion goals automatically.
Reason for choosing Usermaven
I started using Uswermaven as an alternative to Google Analytics. With the recent switch to GA4, I was secure in the knowledge that Usermaven was tracking my clients' websites and that I owned that data.
Anonymous
2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Lightweight, and just as effective as Google for tracking conversions.
A great team behind a great product.
PROSUsermaven is an affordable and intuitive tracking solution that prioritizes user experience. Its cookieless tracking approach respects user privacy and ensures compliance with privacy regulations. The lightweight script has minimal impact on website performance, providing valuable tracking data without affecting user satisfaction.
CONSI don't have significant gripes with Usermaven at the moment.
Reason for choosing Usermaven
Price.
Reasons for switching to Usermaven
Privacy Concerns
Leo Koo
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2023
Affordable, Easy to use and Powerful Analytics Software
UserMaven has been an amazing tool. We use it in my agency to get the clients proper numbers (as GA gets blocked by ad blockers) I'm waiting for UserMaven to mature and integrate WooCommerce
PROSIt's easy to install and tracks buttons without the need to painstakingly setup, unlike Google Analytics. It's also relatively affordable and doesn't overload us with information, unlike Matomo
CONSThere's still no integration with ecommerce nor reporting tools for now.
Reason for choosing Usermaven
Affordable pricing, great team that I know (I'm a ContentStudio client too) and robust features. Plus, they are developing well.
Michele
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Comprehensive and understandable Analytics
Usermaven offers an intuitive and efficient platform for data management and interpretation. Its dashboards are distinctively designed, making comprehending complex data easy for users. The large amount of data available is presented in an accessible manner, brilliantly simplified, and visualized to facilitate a seamless user experience. This platform has prioritized collaboration, making sharing these well-constructed dashboards effortless, to clients and team mates. Its efficient handling of massive data prevents users from feeling overwhelmed, achieving a perfect balance between functionality and usability. In short, Usermaven is my go-to for data interpretation and sharing without being overly complicated.
PROSLots of information without being overwhelming, easy to share dashboards, white label pixel
CONSthere is not much to dislike, but some e-commerce features are a work in progress, so once available there will be nothing else missing
Reasons for switching to Usermaven
Shareable dashboards is a very big deal to us
Anonymous
1 employee
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2023
The simple solution to GA confusion
So far very good and I'm impressed with the roadmap and regular updates.
PROSUsermaven presents website user data in an easy to find, easy to understand format with options for more granular data if needed. I can get a comprehensive overview of my website performance in seconds which helps me to spot and fix any weaknesses.
CONSI would like more user engagement metrics for content performance.
Reasons for switching to Usermaven
I needed website visitor performance data that was easy to interrogate.
Wendell
Construction, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Best privacy-focused alternative to Google Analytics
Very happy overall and highly recommended. I'm SO glad to have left Google Analytics for this far superior yet much easier to use analtyics service.
PROSI love the easy-to-use user interface, detailed statistics and simplicity. It's intuitive and easy to find what I'm looking for.
CONSProduct analytics are a bit pricey. I'm sure they are awesome though.
Alisha
Design, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Excellent Alternative to Google Analytics
It is very easy to view the information you are trying to analyze and it it easy to understand. Some analytic products get too complicated and difficult; not Usermaven.
CONSI have yet to find anything specific I do not like Usermaven.