All Zoho Projects Reviews

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User Profile

Jhon

Verified reviewer

Telecommunications, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

A homogeneous distribution of responsibilities guarantees project success

In many occasions with the eagerness to achieve corporate objectives the allocation or distribution of the different tasks is something cumbersome and exhausting for some team members and tracking progress is much more exhausting, this causes that objectives are not achieved or that some members have much more workload than others, Zoho Projects allows us to optimally manage each and every one of our projects or tasks, distribute them homogeneously, make a detailed monitoring of both the progress of the task or the people involved in them; All this translates into work effectiveness, time optimization, a good use of this resource considerably increases the performance of the team and exploits the capabilities of its members.

PROS

Continuously our operation is measured with a series of operational indicators that show the status of the work group, many of these metrics depend on individual team members, but there are other correlated ones that depend on more than one member of the group, here comes into play and in a very efficient way Zoho Project as it presents us with a platform capable enough to allow us to schedule each and every one of the objectives that month by month are evaluated to our group, through the tool I can easily distribute the tasks to each team member and analyze their progress as the week or month progresses and based on this reassign other tasks or otherwise add more members to the task to achieve its completion, an important point is that we can realize that member is overloaded with work in order to balance loads, This is very useful and is reflected in productivity, all the above mentioned although it sounds complex in the Zoho Projects platform is not, even the interface is very intuitive and allows you to customize the views of the different projects according to our taste or need.

CONS

There are more benefits than negative points about Zoho Projects, maybe at first getting familiar with the different types of views where you can see the daily, weekly and even monthly distribution of the different tasks is a bit cumbersome, of course, the tool has filters and aids to adjust the view according to your own comfort, for example for some team members the kanban view is extremely clear although I particularly prefer compact and filtered weekly, so I realize the short and medium term objectives.

User Profile

Amanda F

Verified reviewer

Information Technology and Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed June 2023

With Zoho Projects we have been able to be more efficient managing our projects

We were able to plan, coordinate, and manage all of our work projects in a safe and straightforward manner after using Zoho Projects.organize, coordinate, and manage all of our work initiatives in a streamlined, risk-free manner.

PROS

Zoho Projects is a stress-free way to collaborate with your team. In order for a project to be successful, it usually requires input from a number of people. You can use the chat box at any time without having to leave the page or switch tabs.

CONS

The time monitoring software is complicated and difficult to use. Why this particular device was ignored is baffling. The availability of resources is limited. Zoho contains dozens of apps for different purposes, and they could be more easily navigated if they were categorized.

Reasons for switching to Zoho Projects

We've been using Zoho Projects for work for a while now, and it's fantastic software for managing, planning, coordinating, and keeping track of all of our various projects. Since it's cloud-based, we can access it from any computer or mobile device, and it comes equipped with all of the necessary tools for project management.

Esther

Financial Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2024

Best OF All Time Project Management Tool.

PROS

Task creation and assignment is one aspect of Zoho Projects that I like.I can easily plan and manage projects with Zoho Projects.I can easily view project status with Zoho Projects.It is simple to track project progress with Zoho Projects.

CONS

I lack any shortcomings with Zoho Projects as it suits best my project management needs.

Nagesh

Public Relations and Communications, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed April 2024

Good task management tool

Good task management tool, team, collaboration

PROS

Good task management tool, team, collaboration

CONS

Good task management tool, nothing as such. But slightly on reporting side

Neelesh

Architecture & Planning, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

1

FUNCTIONALITY

5

Reviewed March 2024

Versatile platform

While the overall software is easy to understand, understanding the internal functions is complicated

PROS

Lots of different features. Can be used for multiple different areas

CONS

Set up process and understanding the software is complicated

Reasons for switching to Zoho Projects

Needed a software that can concise different features into one platform

Anonymous

1,001-5,000 employees

Used weekly for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Using it since a decade

I have used it for more than a decade in my previous organization and managed various program. Now, it has changed a lot in terms of providing service to new customer.

PROS

Project Management, Tasks and Subtasks creation, tracking and generating dependency.

CONS

Customer Service. Response time is very slow.

SHAHEEBUDHEEN

Design, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed April 2024

GREEN GRAPHIC ADVERTISEMENT

PROS

One of the standout features of Zoho Projects is its comprehensive project management capabilities. It offers a wide range of tools for planning, tracking, and collaborating on projects, all within a user-friendly interface. I particularly appreciate its customizable dashboards and reporting tools, which allow teams to monitor progress and performance easily. Additionally, its integration with other Zoho apps and third-party tools enhances its flexibility and usability, making it a versatile solution for various project management needs.

Anonymous

2-10 employees

Used daily for less than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

very satisfied, highly recommended for ease of use and user support excellence.

very satisfied, highly recommended for ease of use and user support excellence.

PROS

very satisfied, highly recommended for ease of use and user support excellence.

CONS

very satisfied, highly recommended for ease of use and user support excellence.

Reason for choosing Zoho Projects

very satisfied, highly recommended for ease of use and user support excellence.

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Zoho Projects Review

PROS

Zoho Projects" is an excellent and highly useful program for managing projects and smoothly tracking progress. This program allows me to organize my work and access all tasks and projects in one place, making it easy for me to handle them effectively. The program features an easy-to-use and flexible user interface, making it easy to customize and organize according to my specific needs. With its comprehensive features such as time tracking, timelines, and file sharing capabilities, I can rely on Zoho Projects to manage my projects with confidence. Overall, I am completely satisfied with the performance of this program and recommend it to anyone looking for a powerful project management tool.

Ed

Health, Wellness and Fitness, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed March 2024

Useful project management but more can be done

PROS

It's functional and allows us to keep track of projects

CONS

Charging us to use the customer portal - per account. This is really expensive. Also, we could do with more up to date instruction videos

Deniz Nur

Electrical/Electronic Manufacturing, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2023

Very practical but hugey underrated Project Management system

Zoho Projects has been a great addition to our PM efforts company-wide. As an expanding company, it's been wonderful to have a cloud-based and easy to use system where we can manage our tasks and projects. I think it's on par, if not better in most areas compared to other project management tools out there. I wholehartedly recommend it if you're not happy wth your current PM tool

PROS

1. The UI is very simplistic and easy to navigate even when you have lots of projects and dozens of task under each one. Compared to other PM tools, it's a lot easier to connect the dots with Zoho Porjects.2. It plugs right in if you're on a Zoho environment which is a great side benefit as you don't have to spend time or worry about issues with the integration

CONS

It's not as well-known as some of the other PM tools like Monday and Asana, so there's fewer support docs and ideas online. We could've benefitted from the ability to exchange ideas with other Projects users.

Reason for choosing Zoho Projects

Pricing was a major consideration for us as most project management tools are very similar to one another. It was also a good plus to have the chance to go with a Zoho tool to better fit our environment.

Anonymous

501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed September 2022

The best of both worlds: value and features

Overall the experience has been very good for our team, since we are in apparel manufacturing, we have a ton of projects that span 6-12 months and different concurrent projects every month so Zoho keeps us track and schedule our seasonal projects without getting confused.

PROS

It is very easy to use the strong time tracking tools and project task setups

CONS

It does not include templates or anyway to create custom templates and some of the views are a bit odd

Reason for choosing Zoho Projects

the ease of use and cost

Reasons for switching to Zoho Projects

the cost and usability were too high and difficult

Courtney

Design, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed March 2022

Least intuitive software I've ever worked with

PROS

It has about 1000 features, which is cool. Unfortunately, 999 of them are obscure, unnecessary, confusing, and remain unused. So it lacks proficiency in the most basic and most necessary of features.

CONS

Zoho Projects is truly one of the least intuitive, most frustrating softwares I have ever used. It's been nothing but a headache from start to finish with some of the worst UX/UI I've ever seen and it lacks some of the most basic tools a project management software should have. I'm so relieved to be moving on.

Reasons for switching to Zoho Projects

We wanted more advanced options and better integrations with all aspects of business (finance, CRM, time tracking). In the end, with Zoho, we got none of these.

Vendor Response

Hello, Courtney. We appreciate you taking the time to leave this comment. We at Projects take customer feedback seriously and are always looking for ways to improve our customer experience. Is there anything in particular about the UI/UX you think we could improve? We'd like to work with you to figure out what you believe is wrong with the UI/UX and how we can make it better. We'd be more than happy to set up a conversation with you to go over this in greater detail. Please email us at support@zohoprojects.com to start the conversation.

Replied March 2022

Anonymous

2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

5

Reviewed March 2020

Great solution for agency resourcing

We're very happy with the power of the solution and feel that it will support our growth. Getting the system configured and learning how to use it properly was a steeper curve than we anticipated.

PROS

We evaluated tons of online solutions for managing our small agency's projects. Most would be good at one thing, but fall down in others. Zoho Projects allows us to see projects and tasks, capture timesheets, and view resource allocations across the agency. It may be slightly on the over-powered size for just the few of us, but we want a platform that can support our growth. This seems to be the one.

CONS

The software seems to have a ton of features that we're still finding. It would be nice to have a way to make sure we're using it to it's fullest. For example, we were archiving tasks when they were complete but then realized that this process made it so timesheet hours couldn't be applied to those closed tasks. Adding a "closeout" custom status seemed to have solved it, but we'd love some info or training on best practices.

Reason for choosing Zoho Projects

Cost

Reasons for switching to Zoho Projects

We needed a solution that could manage tasks across multiple projects, provide resource allocation, and track hours of labor.

Michael

Food & Beverages, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2021

Zoho Projects - A Good Solution for Small Businesses

Overall, I have been very satisfied using Zoho Projects. Since I am using the free version, it is very economical. When my business grows, I will without a doubt upgrade so that I can add more users and projects.

PROS

The free version is very full-featured and easy to use. I use Zoho Projects every day with another co-worker across two projects and it words great. We mostly use it for task management.

CONS

I wish that there was a better connection between ZOHO Begin and ZOHO Projects.

Reason for choosing Zoho Projects

I was already using other Zoho products so I liked the idea of choosing a project management solution that was in the same family of products that I was already using.

Reasons for switching to Zoho Projects

I was looking for a project management solution that had features that were missing from Basecamp but was not more expensive.

User Profile

Jayme

Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Comprehensive Project Management Software

In general, my experience with zoho has been positive. I'm happy to use it and my team likes all the different solutions zoho has for our business.

PROS

Zoho is one of the industry leaders for project management software. It is has many APIs able and offers a lot of flexibility. The program is fairly easy to use and intuitive.

CONS

There are some features missing that I would like to see and it can sometimes be more time consuming to enter tasks than I would like it to be.

Reason for choosing Zoho Projects

Cost and functionality. Zoho cost more than Monday but has more connected products and less than basecamp for what we needed. We also had a team member who had set up zoho project management for a precious company in the past and she knew the program.

User Profile

Daniel

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2022

All in one Project Management solution

PROS

The capability to customize the project management settings is one of my favorite features in ZOHO projects. The customization feature is very easy to use as well, it caters to most of the project management requirements of my organization

CONS

Nothing major, it would be great to see more standard templates for Agile project management practice as well. Best practices followed by peer organizations would be a great help for new users to adapt and make best use of ZOHO projects

Reason for choosing Zoho Projects

Ease of use and cost effectiveness is the two factor which made us take the decision

Harit

Information Technology and Services, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed December 2022

The most impressive project management tool ever

Great and highly recommended project management tool.

PROS

So many pros for Zoho projects like the parent-child task feature, time tracker for every task, create issues, tracker for issues, timesheet management, and many more.

CONS

It takes a while for the tool to load sometimes, but other than that, it's great.

Reasons for switching to Zoho Projects

Clockify didn't have much features regarding bug, issues, releases.

User Profile

Prathamesh

Verified reviewer

Apparel & Fashion, 1,001-5,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2020

Excellent tool for task management

My overall experience is great with Zoho projects, it works fine if given the right technology support. In past three years we have done multiple updates and customization on Zoho projects and they have worked well for us. I personally would recommend Zoho projects to others to built a very good project management tracking system.

PROS

Zoho projects has been part of our organization from past 3 years. It is a very useful tool for project management. It has high importance in task management especially in tracking down deliverable in kanban projects. The user interface is very friendly and the dashboard is highly interactive. Milestones can be easily set and can be tracked throughout its completing period. Project lags, time delays, and bottlenecks can be identified easily in the system. This tool also helps to manage teams and individual tasks assigned to each person. Notifications can be enabled to track individual performances. Overall, this tool is multi-purpose tool that can perform wide range of tasks.

CONS

Zoho projects are hard to customize. Its scalability is very limited to certain tasks. It is good in project management, but it fails to provide a communication channel between people. Chat windows lag a lot between communication and real time forums take lot of time to update. Zoho requires high internet bandwidth, slow internet creates problem with updates and Zoho starts lagging. Multi user portal has also lot of issues. Even multi user portal is a common feature. The feature creates issues with file sharing. It takes lot of time for file transfers.

Anonymous

201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

A Useful Task Management Tool

The decision to move from a fully custom-built system to the Zoho ecosystem was based on the ability to have full control over customization and also the ability to integrate with other apps. While there is some built-in integration with other Zoho apps, some technical configuration is required to get them all to work well together.

PROS

Zoho Projects is a fully cloud-based project management solution that is ready to go right out of the box. The ability to create templates for re-use is very helpful in an environment that repeats the same processes for various clients throughout a product life cycle. What is also good is the ability to modify an existing template without affecting project that previously used that template. This makes it easy to revise processes without disrupting already in progress projects.

CONS

Unfortunately the number of project templates that you can create within Zoho Projects is limited unless you purchase more. So if your company uses more than 20 templates at a time be prepared to pay more money upfront. Zoho Projects has a lot of built-in features which require time and tutorials or training to fully understand. This can be a disadvantage for companies who need to get up and running very quickly but is worth the effort for time saving in the future.

Reasons for switching to Zoho Projects

We switched so we could have access to a system that allowed us to connect to other services and apps in the future.

Casey

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Good experience

Zoho Projects has everything we need at a fair price and I would recommend trying it.

PROS

Zoho Projects provided a good user experience at a fair price. I set up Zoho Projects on my own, it wasn't difficult and didn't take very long at all. We started with the free trial to make sure it was right for us. I could use most of the app from day one and after a few days all of the features were familiar. Everything is simple and intuitive. I liked the ease of starting a project and inviting teammates. I can also give guest access. Project statuses and budgets are easily viewed from the customizable dashboard.

CONS

There's nothing to dislike about Zoho Projects, as of yet at least.

Reasons for switching to Zoho Projects

The opposite of Zoho Projects!

User Profile

Bailey

Verified reviewer

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed January 2022

Solid agency project management tool

Overall, it got the job done, but as an agency it became a little too cumbersome to have great buy in, which is inevitably why we switched to ClickUp.

PROS

Zoho was a great tool for keeping projects and tasks organized for our agency. It allowed us to create groups for clients and projects and tasks within them, with associated due dates so everyone knew what was due and when. It had easy time tracking as well, which is important for our agency.

CONS

It was not as user-friendly as other tools we've used. Many simple functions take too many clicks to reach, such as getting to a specific task. Also l, it didn't have a good way to estimate or allocate resources for team capacity planning. It was too cumbersome and would require too much data entry.

User Profile

Alex

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2020

Excellent for technical entrepreneurs, product developers

For entrepreneurs, it's a good choice considering low cost, flexibility, CRM integration, and client access options.

PROS

Zoho Projects integrates well with Zoho CRM, so it's a great choice if your salesflow involves Lead -> Sales -> Client PM. You can simply create a new Zoho Project from your Zoho CRM account view, including templates for tasks, and discussion topics.

CONS

It's not as polished as some leading software but has made major improvements in recent years.

Reasons for switching to Zoho Projects

Better CRM integration (Zoho CRM)

User Profile

Nicolas

Verified reviewer

Financial Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2022

Flexible project management tool

PROS

It has a simple and easy to use user interface. It allows you to create personalized designs that adapt to the particularities of each project. It facilitates the identification of problems and allows them to be listed for their orderly attention. Communication with team members is very effective with personal or group chat room.

CONS

The configuration to integrate it with some Zoho tools turned out to be a bit cumbersome. It is also bit slow to load the resources.

Juno

Computer Software, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2022

A very efficient product

It has been an incredibly helpful tool for managing projects, tracking progress, and communicating with team members. The user interface is intuitive and easy to use.

PROS

Zoho Projects is an excellent project management software for small and medium businesses. It has features like task management, time tracking, resource management, collaboration tools, and project analytics. It also has an intuitive UI and a mobile app. It offers basic project management features at an affordable price and is highly customizable. It is easy to set up and use and can be used to manage any size or type of project. The software also allows users to track project progress, assign tasks, collaborate with team members, and measure performance.

CONS

The customer service response times can be slow.

Showing 1 - 25 of 495 Reviews